Business & Technology
Unity Advisory appoints Marc Lien as Chief AI Officer
Unity Advisory has appointed Marc Lien as chief AI officer as the firm reaches 100 employees.
Lien will also join the board and founding leadership team. He will work with chief executive Marissa Thomas, chair Steve Varley and the wider leadership group on the technology and delivery set-up behind the firm’s AI-focused advisory model for chief financial officers.
The appointment brings a senior financial services and consulting executive to a young advisory firm building its offering around artificial intelligence. The hire coincides with the headcount milestone, signalling growth in a market where finance leaders are under pressure to improve efficiency, reporting and deal execution.
Lien was most recently a senior advisor at Warburg Pincus, where he advised deal teams and portfolio companies on AI-led value creation. Before that, he spent 11 years at Lloyds Banking Group, where he led the UK’s largest credit-card franchise and served as chief executive of MBNA.
Earlier in his career, he spent 12 years at McKinsey & Company and holds an MBA from Harvard Business School.
Unity Advisory describes itself as a CFO advisory firm focused on mid-market organisations. It combines finance, tax and deals work in a single model and operates without an audit practice, which it says removes conflicts that can affect larger professional services firms.
The company is backed by Warburg Pincus, where Lien most recently held an advisory role. That connection gives the appointment added significance, linking the firm’s investor base with an executive brought in to shape how AI is used across the business.
Thomas linked the appointment to the company’s growth. “It’s a pleasure to welcome Marc at such an important moment for the business. He brings experience that aligns closely with how we are building, combining strong advisory thinking with the ability to deliver and scale practical solutions,” she said.
She also highlighted the workforce expansion. “We’re also reaching an important milestone as we welcome our 100th colleague. In a short space of time, we’ve built a high-quality team and strong momentum, driven by the work underway and the demand we’re seeing from clients,” Thomas said.
Career background
Lien’s background spans consulting, banking and private equity, areas that increasingly overlap as firms assess how AI could reshape operations and advisory work. His experience in consumer finance at Lloyds and MBNA may also be relevant for a business advising finance chiefs balancing investment demands with pressure on costs and controls.
Professional services firms have been racing to define AI strategies, but approaches vary widely. Some have focused on internal tools to improve staff productivity, while others are trying to redesign client work and delivery processes around automation and data models.
Unity Advisory is positioning itself in the latter camp. In comments released alongside the appointment, Lien drew a distinction between adding AI tools to established workflows and building an advisory firm around the technology from the outset.
“Most AI in professional services today is cosmetic, with a model dropped on top of the old way of working. Unity has been designed so AI is the runtime of the firm, not a layer bolted on. Across banking, consulting, and PE, it’s the first firm I’ve seen designing the right way from the ground up,” Lien said.
The hire suggests Unity Advisory wants AI leadership represented at the top of the organisation rather than treated as a support function. By placing Lien on the board and in the founding leadership team, the firm is tying technology design directly to its operating model and client delivery.
That approach stands out in a sector where many firms still place AI responsibility within innovation teams or technology departments. At Unity Advisory, the role appears embedded in the core management structure as the company expands its workforce and builds out its offer to the Office of the CFO.
Lien will help shape the technology and delivery architecture behind that model. As he put it, the firm was “designed so AI is the runtime of the firm, not a layer bolted on”.
Business & Technology
UK airline goes into liquidation after ‘rise in fuel prices’
The ongoing conflict in the Middle East between the US, Israel, and Iran has resulted in a recent spike in fuel prices.
Many airlines have felt the effects, and now Hertfordshire-based Ascend Airways has reportedly entered liquidation.
The UK company offered aircraft for other airline carriers, such as Tui Airways, Oman Air and Air Sierra Leone and operated at Southend Airport and Gatwick Airport.
UK airline Ascend Airways goes into liquidation
Ascend Airways is set to return its fleet of Boeing 737 Max 8s to lessors and surrender its air operator’s certificate (AOC), Flight Global reports.
The company was originally founded as Synergy Aviation as a small charter and management firm.
It was acquired by Avia Solutions Group in 2023 to serve as its primary UK-based operator.
It obtained its UK AOC two years ago and has been operating an all-737 Max 8 fleet.
Its inaugural commercial flight took place in April 2024, operating from London Southend Airport.
The ongoing Middle East conflict and the rise in fuel prices have resulted in a “challenging outlook” for the summer season, the carrier told Flight Global.
It said: “These external pressures have compounded the structural challenges of operating a UK AOC within the European [wet-lease] market.
“A lack of reciprocal wet-leasing rights for UK carriers, combined with a higher cost base, has made the UK certificate a more expensive and less agile option compared to EU AOCs.”
The airline describes its surrender of the AOC as “strategic” but said that it has met contractual obligations through the winter, or exited agreements in an “orderly” manner, and it is supporting employees ahead of its AOC return.
“By working closely with stakeholders, a managed wind-down of operations has been achieved to minimise disruption to customers, consumers and aircraft lessors,” it adds.
However, reports also suggest that the company has gone into liquidation, according to The Sun.
An insider said: “It’s gone bust today (April 28), we got the news this afternoon.
“We’ve all been given the letters that it’s all going into liquidation.”
They added: “It’s to do with the economy, we couldn’t get contracts, the UK is a lot more expensive than Europe.
“The fuel situation had a massive effect on it as well.”
Ascend Airways and Avia Solutions Group have been contacted for comment by Newsquest.
Several major airlines have already responded to this rise in fuel prices due to the conflict in the Middle East.
This has been done by increasing fares, adding or increasing fuel surcharges, and cutting flights.
UK airline Skybus announced previously that it had ceased all flights between Cornwall and London due to “the huge rise in the global cost of fuel” and “a significant drop in new passenger bookings”.
Ryanair CEO Michael O’Leary has also warned Brits to book their summer holidays “as quickly as you can” to avoid rising costs.
Airlines that have entered liquidation or administration in 2026 (so far)
Several airlines entered liquidation in 2025, according to the UK Civil Aviation Authority , including:
- Blue Islands Limited (UK) – November
- Air Kilroe Limited t/a Eastern Airways (UK) – November
- Play Airlines (Iceland) – September
Three airlines have entered administration or liquidation in 2026 (so far), resulting in the cancellation of more than 4,000 flights:
Airlines are not the only travel businesses affected, with four UK travel companies having also ceased trading in 2026, resulting in the cancellation of flights and holiday packages to destinations around the world.
The four UK travel companies that have closed down in 2026 (so far) are:
- Regen Central Ltd
- Gold Crest Holidays
- Asiara UK Ltd
- Simply Florida Travel Ltd
All four have ceased trading, according to Companies House, and have lost their Air Travel Organiser’s Licence (ATOL).
Have you been impacted by any flight cancellations or airfare price hikes caused by increased fuel prices? Let us know in the comments below.
Business & Technology
TomTom taps HowNow for skills-based learning shift
TomTom has chosen HowNow to support its move to a skills-based organisation, with the partnership centred on TomTom Academy, an internal learning platform for its workforce.
TomTom Academy launched in December 2024, with its full skills functionality rolled out in July 2025. The platform is intended to link employee development to changing business requirements as part of a two-year people strategy.
Based in the Netherlands, TomTom provides geolocation technology, including maps, real-time traffic information and navigation services, to carmakers, businesses and governments. The group employs more than 3,300 people worldwide.
A key factor in selecting HowNow was its AI-based skills-mapping technology, which is designed to give TomTom a current view of workforce skills and gaps while directing employees to relevant learning opportunities.
The partnership also reflects TomTom’s effort to reshape learning across the business by giving employees skills-led development paths aligned with shifts in customer demand and market conditions.
Other factors behind the decision included product alignment, integration with other systems and ease of use. The partnership also fits TomTom’s wider internal approach to work and employee development.
One early aim has been to widen access to content creation inside the company. Employees in different markets can now create learning materials for colleagues, broadening the flow of knowledge across the business.
For HowNow, TomTom joins its list of technology sector customers. For TomTom, the project forms part of a broader effort to organise learning around business needs rather than fixed roles.
Aneta Milosierna-Santos, People Product Lead at TomTom, said, “[HowNow’s] AI skills mapping functionality was a big selling point for us, as was the strong sense of partnership we felt during those initial conversations. Like TomTom, HowNow is an agile, fast-growth company…because of that, we could see their potential to evolve with us, and that really resonated.”
Milosierna-Santos also highlighted the platform’s effect on internal knowledge sharing: “In just a few short months, HowNow has enabled us to democratise learning. Any one of our employees, in any of our geographic markets, can now become an internal content creator. This is already multiplying knowledge across and between our employees at speed – and in a way that is quick and easy for them.”
TomTom’s Chief Human Resources Officer, Arne‐Christian van der Tang, linked the project to the company’s broader workforce model: “At TomTom, our people strategy is built around what we call the now of work – creating the conditions for our teams to have impact today. Academy gives us real-time visibility into skills across our organisation and enables our people to learn, grow and deliver value with agility. In a world where the pace of change is relentless, this partnership helps us stay responsive, flexible and focused on empowering TomTom’ers to do their best work, every day.”
Nelson Sivalingam, co-founder and chief executive of HowNow, described TomTom as a business moving towards a different organisational model: “TomTom is a progressive organisation that continues to create world-class products and services. By becoming a skills-based organisation, the company has demonstrated a strong commitment to its people and future success – and we’re delighted to be supporting TomTom on that journey.”
Business & Technology
Evri service update after UK delivery contractor firm shuts
After Old Windsor Logistics said it will no longer deliver parcels in Abingdon or Oxford on Wednesday, April 15, parcel delivery firm Evri has said service in the area is operating as normal.
In addition, the major business said it had been in touch with the more than 25 on-site drivers from Old Windsor Logistics who lost their jobs this month.
READ MORE: Evri statement as UK delivery firm contractor shuts with drivers fired
They have offered work to them and the chance to become Evri community couriers with a large proportion reportedly accepting the offer.
Old Windsor Logistics, which has its Oxford base at the Horspath Trading Estate in Cowley, had delivered parcels for Evri for seven years.
Daniel Sheehy, owner of Old Windsor Logistics (Image: Daniel Sheehy)
Announcing the end of the partnership, the owner of Old Windsor Daniel Sheehy said it was because his drivers were no longer earning enough money to maintain a living.
He said their rate per package delivery had been systematically cut since 2019.
“We cannot do it any longer,” the 35-year-old said.
He added: “Over the last two years they have systematically reduced and reduced the rate, and over the last three months they have dropped it even lower.
An Evri lorry (Image: Alamy/PA)
“I have said to them we need an injection to secure the business so I can pay the VAT and pay the drivers’ wages.
“We need a better rate so we can survive as a business.”
A spokesperson for Evri said they routinely review arrangements with their partners and are committed to working with them and supporting them in their service.
On April 15, the spokesperson added: “We routinely review our delivery model and third party relationships to offer continued service improvements and the best delivery choices for our customers.”
Old Windsor Logistics has a base at the Horspath Industrial Estate (Image: Google Maps)
However, Mr Sheehy claimed there had not been proper dialogue with the major Leeds-based delivery company since he first raised the issue last October.
He said: “It’s ridiculous. We do not want to ruin service for anyone. It’s just we are at a point where we cannot physically pay the drivers and carry on.”
The owner of Old Windsor Logistics added that the rate gets even lower when fines for their service are taken into account.
READ MORE: Evri parcel delivery disruption after Oxford firm collapses
Over the Christmas period these apparently totalled £7,600 and he said the system for allocating them was unfair, particularly for fines relating to picture proof for delivery.
The spokesperson for Evri added: “Independent data has recognised us as having the highest on-time delivery rate of all carriers and our dedicated community couriers are at the heart of our business.
“As we continue to grow, we continue to welcome new community couriers who our customers tell us provide a high standard of service.
“Keen applicants can express their interest on our website.”
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