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Evri statement amid £1.2 million court case against BBC

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The delivery firm has confirmed it is seeking damages over a Panorama documentary it claims caused it “serious financial loss”, according to High Court documents.

The parcel firm is suing the corporation for libel over a 15-minute segment of a 29-minute documentary titled Evri: Where’s My Parcel?, which aired on December 15 last year.

Barristers said that the segment wrongly suggests it “deployed exploitative business practices” and misled Parliament by falsely stating it did not underpay its couriers.

READ MORE: Evri statement as UK delivery firm contractor shuts with drivers fired

Evri denies the claims in the segment, with its lawyers stating that it caused the loss of prospective contracts worth around £1.1 million as well as other sums, leading it to seek “special damages” of around £1.2 million.

The company is also seeking “general damages” and an injunction preventing the BBC from repeating the claims.

Responding to the news the BBC, which is yet to file a defence to the legal action, has said it does not comment on ongoing legal proceedings.

Evri van (Image: Alamy/PA)

However, Evri has confirmed that proceedings are ongoing.

A spokesperson said: “Evri can confirm it has issued a claim for defamation in respect of a Panorama broadcast published by the British Broadcasting Corporation on BBC One and online on 15 December 2025. 

“As this case is ongoing, we will not comment further.”

Evri handles more than 900 million parcels a year with the firm saying that it has an industry leading Trustpilot score with more than 4 million 5-star reviews.

In addition on average Evri couriers are rated 4.6 out of five stars by the consumers they deliver to.

It is widely used in Oxfordshire, although there have been issues in recent months.

In April, third-party business Old Windsor Logistics, which has its Oxford base at the Horspath Trading Estate in Cowley, announced it would no longer deliver parcels for Evri after seven years working with the business.

An Evri courier during the World Cup 2026 (Image: Nick David/PA Media)

Daniel Sheehy, who owns the business, said this was because his drivers were no longer earning enough money to maintain a living.

Many of his drivers lost their jobs but Evri said it had been in touch with the individuals about becoming Evri community couriers.

Prior to that, over Christmas 2025, there were complaints from the Wellington Gate community in Grove who said their Evri deliveries in early December had gone missing, been thrown into gardens without care and delivered to the wrong addresses.

READ MORE: Evri delivery driver resigns after Oxfordshire complaints

The driver involved subsequently resigned.

Speaking in April after Old Windsor Logistics had released its statement, a spokesperson for Evri said: “Independent data has recognised us as having the highest on-time delivery rate of all carriers and our dedicated community couriers are at the heart of our business.

“As we continue to grow, we continue to welcome new community couriers who our customers tell us provide a high standard of service.

“Keen applicants can express their interest on our website.”





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Oxfordshire cafe to close just one year after launch

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No.33 Didcot opened on Great Western Park on March 10 but has been given notice to leave its current space.

Bosses say the business has not been a failure as money invested has almost been entirely made back.

However, it will be closing at the end of August.

A statement from No.33 Didcot said: “It’s with a very heavy heart that we have, today, given notice to leave our space on Great Western Park.

No.33 Didcot opened on Monday, March 10 (Image: No.33 Didcot)

“Before the rumours start, we will put them straight to bed. There’s been no failure. We very nearly made the money back that we invested which, for a hospitality start up in 2026, is pretty bloody good.

“We opened because it was a pretty risk free venture. Low rent. Short term tenancy.

“Unfortunately, although that makes it appealing to go into, it also makes it a business that can’t be sold on.

READ MORE: Jeremy Clarkson spotted filming with sports car for new TV show

“If it’s not paying me a wage and I can’t sell it on, it’s an awful lot of time and effort for nothing. That’s the story. End of. Nothing more to see.

“We will carry on doing exactly what we do until the end of August. Nothing will change before then, so please keep visiting us as you always have.

“There will be lots of ‘thank you’ posts over the next few weeks but, for now, please know how grateful we are that so many of you visited and liked what we did.

“I’m extremely proud of what we built and I hope it made some of you smile.”





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British Council taps Daon for global identity checks

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Daon has been selected by the British Council to provide identity verification services across its global testing and digital education portfolio. The agreement covers one of the world’s largest English-language testing programmes.

Daon’s TrustX platform will verify test takers at several stages of the testing process, including registration, attendance at test centres and checks during exams. The system will also support face-match re-verification after breaks and during re-tests.

British Council tests are accepted by governments in Australia, Canada and New Zealand and recognised by more than 12,500 organisations, including immigration authorities, employers and higher education institutions. Secure identity checks are important because test results can influence decisions on immigration, education and employment.

The British Council works with individuals in more than 200 countries and territories and has a presence in over 100 countries. In 2024-25, it said it reached 599 million people through its cultural relations and educational programmes.

Daon said the initial rollout would support millions of identity verification and facial authentication transactions over a multi-year term. The arrangement also leaves scope to extend the platform to other British Council services, including English Online.

Procurement process

The contract followed a multi-phase procurement process that required suppliers to meet standards for identity verification technology and services, including certification under the UK Digital Identity and Attributes Trust Framework. The tender also assessed global support, consultancy and operational practice, alongside biometric authentication and document validation.

Under the agreement, Daon will deploy its xProof identity verification tools on the TrustX platform. The setup includes document verification, facial comparison, liveness detection and chip reading, with manual review available when needed.

The British Council wanted identity checks that went beyond enrolment and covered the full user journey. That reflects broader pressure on testing providers to maintain confidence in remote and in-person assessment as fraud risks evolve.

Anthony Nicols outlined the British Council’s view of the role identity checks play in high-stakes exams.

“Identity is the cornerstone for high stakes exams, and in Daon we’ve found a partner that helps us embed trust throughout the entire testing journey,” said Anthony Nicols, Director of Product at the British Council. “This strengthens the integrity of our results while delivering a more secure and consistent experience for test takers globally.”

Wider use

For Daon, the British Council contract adds a public sector and education deployment with global reach. Organisations increasingly want identity verification to be part of an ongoing process rather than a single check at the start of a service.

Tom Grissen, Chief Executive Officer of Daon, said the project reflected a broader shift in how institutions handle digital identity.

“Organisations like the British Council operate at a scale where identity is more than just a security function,” said Tom Grissen, Chief Executive Officer of Daon. “It’s what underlines trust in the institution and the services it provides. This deployment reflects something we’re seeing across multiple sectors, where identity verification is becoming an ongoing, integrated part of the user journey rather than a single, static checkpoint. Platforms like TrustX are designed to enable organizations to orchestrate identity across channels, use cases, and geographies without adding friction for users.”

The British Council was founded in 1934 and is governed by Royal Charter. The scale of its operations and the international use of its tests mean identity verification decisions under this contract will affect a large volume of candidate transactions across multiple jurisdictions.



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Bicester Motion response to police’s fire investigation

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Thames Valley Police concluded its investigation into the fire on Buckingham Road, Bicester, on May 15, 2025, and handed it over to the Health and Safety Executive (HSE) to continue enquiries.

Firefighters Martyn Sadler, 38, and Jennie Logan, 30, and member of the public, Dave Chester, 57, sadly died after the fire at the business park which raged for hours, and two other firefighters were seriously injured.

L-R: Dave Chester, Martyn Sadler and Jennie LoganL-R: Dave Chester, Martyn Sadler and Jennie Logan (Image: Family handouts)

Thames Valley Police concluded that, following a thorough investigation from the force’s major crime unit, alongside HSE, no referrals would be made to the Crown Prosecution Service to bring criminal charges relating to the tragic incident.

READ MORE: Thames Water probe into swim spot human faeces ‘mystery’

Following the conclusion of the police investigation being released, Bicester Motion welcomed the progress in understanding what happened, and issued a short response.

Bicester MotionBicester Motion (Image: Ed Nix)

A spokesperson said: “Bicester Motion would like to acknowledge Thames Valley Police for its professionalism and diligence in conducting a thorough investigation following the tragic events of May 2025.

“As the investigation has now been formally handed over to the Health and Safety Executive and remains ongoing, Bicester Motion will not be providing further comment at this time.”

Thames Valley Police’s assistant chief constable Dennis Murray earlier confirmed the force is not seeking any prosecutions, and added: “Our thoughts will always be with the loved ones of Martyn Sadler, Jennie Logan and Dave Chester, as well as the injured firefighters.”





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