Business & Technology
Evri statement amid £1.2 million court case against BBC
The delivery firm has confirmed it is seeking damages over a Panorama documentary it claims caused it “serious financial loss”, according to High Court documents.
The parcel firm is suing the corporation for libel over a 15-minute segment of a 29-minute documentary titled Evri: Where’s My Parcel?, which aired on December 15 last year.
Barristers said that the segment wrongly suggests it “deployed exploitative business practices” and misled Parliament by falsely stating it did not underpay its couriers.
READ MORE: Evri statement as UK delivery firm contractor shuts with drivers fired
Evri denies the claims in the segment, with its lawyers stating that it caused the loss of prospective contracts worth around £1.1 million as well as other sums, leading it to seek “special damages” of around £1.2 million.
The company is also seeking “general damages” and an injunction preventing the BBC from repeating the claims.
Responding to the news the BBC, which is yet to file a defence to the legal action, has said it does not comment on ongoing legal proceedings.
Evri van (Image: Alamy/PA)
However, Evri has confirmed that proceedings are ongoing.
A spokesperson said: “Evri can confirm it has issued a claim for defamation in respect of a Panorama broadcast published by the British Broadcasting Corporation on BBC One and online on 15 December 2025.
“As this case is ongoing, we will not comment further.”
Evri handles more than 900 million parcels a year with the firm saying that it has an industry leading Trustpilot score with more than 4 million 5-star reviews.
In addition on average Evri couriers are rated 4.6 out of five stars by the consumers they deliver to.
It is widely used in Oxfordshire, although there have been issues in recent months.
In April, third-party business Old Windsor Logistics, which has its Oxford base at the Horspath Trading Estate in Cowley, announced it would no longer deliver parcels for Evri after seven years working with the business.
An Evri courier during the World Cup 2026 (Image: Nick David/PA Media)
Daniel Sheehy, who owns the business, said this was because his drivers were no longer earning enough money to maintain a living.
Many of his drivers lost their jobs but Evri said it had been in touch with the individuals about becoming Evri community couriers.
Prior to that, over Christmas 2025, there were complaints from the Wellington Gate community in Grove who said their Evri deliveries in early December had gone missing, been thrown into gardens without care and delivered to the wrong addresses.
READ MORE: Evri delivery driver resigns after Oxfordshire complaints
The driver involved subsequently resigned.
Speaking in April after Old Windsor Logistics had released its statement, a spokesperson for Evri said: “Independent data has recognised us as having the highest on-time delivery rate of all carriers and our dedicated community couriers are at the heart of our business.
“As we continue to grow, we continue to welcome new community couriers who our customers tell us provide a high standard of service.
“Keen applicants can express their interest on our website.”
Business & Technology
Park Place launches podcast for CIOs on AI pressure
Park Place Technologies has launched The Savvy CIO, a podcast for IT leaders hosted by former Chief Information Officer Bradd Busick.
The first season focuses on the pressures facing senior technology executives as they manage ageing infrastructure, fixed budgets and rising demand tied to artificial intelligence.
Sponsored by Park Place, the series features conversations with IT executives and industry analysts from organisations including IBM, Coca-Cola Bottlers, Datum, Omdia, Solved and IDC. The opening season runs to 10 episodes.
Its editorial focus reflects a familiar tension in large organisations. Chief Information Officers are under pressure to keep existing systems running while deciding where to invest in modernisation, automation and data-intensive projects.
Topics include AI readiness, the practical challenges of liquid cooling in data centres, and the difficulty of getting more value from static IT budgets. Together, they point to an industry debate that has shifted from broad digital transformation language to questions of infrastructure limits, energy use and procurement discipline.
Busick, who currently serves as Principal, AI, Data & Technology Enablement at Frazier Healthcare Partners, brings a background in healthcare and operational technology. He previously served as Chief Information Officer at MultiCare Health System and was recognised as Washington State Healthcare CIO of the Year and National Healthcare CIO of the Year at the ORBIE Awards.
The launch adds to a broader stream of vendor-backed media aimed at senior technology buyers. Many suppliers and services groups now use podcasts and interview formats to reach Chief Information Officers and Chief Technology Officers making decisions on infrastructure life cycles, cloud spending, AI deployment and internal productivity.
Industry pressure
The programme is built around a hardening set of priorities in enterprise IT. Boards want returns from previous technology spending, finance teams want tighter discipline, and operating divisions increasingly expect AI tools and more responsive systems without matching budget increases.
That leaves technology leaders balancing competing demands. In many organisations, they must maintain ageing hardware and support contracts even as they are asked to shift funds towards data, automation and machine learning projects.
Infrastructure decisions have also become more visible at executive level because of the strain created by AI workloads. Questions about processing capacity, cooling, energy consumption and data architecture now sit alongside traditional concerns such as resilience, uptime and software support.
Busick framed the role in stark terms.
“In the old days, the CIO used to keep the lights on. Now the CIO decides which lights are worth keeping,” said Bradd Busick, Principal, AI, Data & Technology Enablement at Frazier Healthcare Partners.
He added: “This podcast features some of the top thought leaders in the world, where we don’t just talk about technology, we talk about leverage, speed and where the organisation is ‘lying to itself’ about its IT capabilities.”
Content strategy
For Park Place, the podcast offers a way to attach its brand to recurring discussions about infrastructure management and IT economics. The company operates in IT infrastructure services and reports annual revenue of USD $1.2 billion and 3,300 employees.
It says it serves more than 25,000 organisations across 180 countries, including half of the Fortune 500. Its business spans hardware maintenance, software technical support, hardware procurement and related infrastructure management services.
Park Place’s marketing leadership said the series was designed to address the less polished side of technology change programmes, where cost constraints and operational bottlenecks often slow executive plans.
“We realised many of the conversations being had focused entirely on the aspirational side of modernisation and did not actively address the ever-increasing hurdles CIOs face,” said Larry DeAngelis, Vice President of Marketing at Park Place Technologies.
He added: “We are hosting intelligent conversations to equip CIOs and CTOs with actionable insights to move their businesses forward.”
Shifting audience
The target audience extends beyond Chief Information Officers. The first season’s themes suggest the programme is aimed at a broader group of senior technology and operations leaders, including Chief Technology Officers, infrastructure heads and digital transformation executives.
That reflects a change in how enterprise technology purchasing decisions are made. Budget authority and strategic influence are often spread across finance, operations, security and product teams, making it harder for a single executive to shape technology direction alone.
The inclusion of analysts from firms such as IDC and Omdia also suggests an effort to combine practitioner experience with market interpretation. In vendor-backed editorial products, that mix can broaden relevance by linking frontline operational problems with wider industry patterns.
For listeners, the appeal may rest less on the existence of another business podcast and more on whether it can offer blunt assessments of the trade-offs senior IT leaders already face each day: whether to extend the life of existing assets, where to spend scarce budget, and how to avoid overstating readiness for AI projects before the underlying infrastructure is in place.
Business & Technology
Oxfordshire cafe to close just one year after launch
No.33 Didcot opened on Great Western Park on March 10 but has been given notice to leave its current space.
Bosses say the business has not been a failure as money invested has almost been entirely made back.
However, it will be closing at the end of August.
A statement from No.33 Didcot said: “It’s with a very heavy heart that we have, today, given notice to leave our space on Great Western Park.
No.33 Didcot opened on Monday, March 10 (Image: No.33 Didcot)
“Before the rumours start, we will put them straight to bed. There’s been no failure. We very nearly made the money back that we invested which, for a hospitality start up in 2026, is pretty bloody good.
“We opened because it was a pretty risk free venture. Low rent. Short term tenancy.
“Unfortunately, although that makes it appealing to go into, it also makes it a business that can’t be sold on.
READ MORE: Jeremy Clarkson spotted filming with sports car for new TV show
“If it’s not paying me a wage and I can’t sell it on, it’s an awful lot of time and effort for nothing. That’s the story. End of. Nothing more to see.
“We will carry on doing exactly what we do until the end of August. Nothing will change before then, so please keep visiting us as you always have.
“There will be lots of ‘thank you’ posts over the next few weeks but, for now, please know how grateful we are that so many of you visited and liked what we did.
“I’m extremely proud of what we built and I hope it made some of you smile.”
Business & Technology
British Council taps Daon for global identity checks
Daon has been selected by the British Council to provide identity verification services across its global testing and digital education portfolio. The agreement covers one of the world’s largest English-language testing programmes.
Daon’s TrustX platform will verify test takers at several stages of the testing process, including registration, attendance at test centres and checks during exams. The system will also support face-match re-verification after breaks and during re-tests.
British Council tests are accepted by governments in Australia, Canada and New Zealand and recognised by more than 12,500 organisations, including immigration authorities, employers and higher education institutions. Secure identity checks are important because test results can influence decisions on immigration, education and employment.
The British Council works with individuals in more than 200 countries and territories and has a presence in over 100 countries. In 2024-25, it said it reached 599 million people through its cultural relations and educational programmes.
Daon said the initial rollout would support millions of identity verification and facial authentication transactions over a multi-year term. The arrangement also leaves scope to extend the platform to other British Council services, including English Online.
Procurement process
The contract followed a multi-phase procurement process that required suppliers to meet standards for identity verification technology and services, including certification under the UK Digital Identity and Attributes Trust Framework. The tender also assessed global support, consultancy and operational practice, alongside biometric authentication and document validation.
Under the agreement, Daon will deploy its xProof identity verification tools on the TrustX platform. The setup includes document verification, facial comparison, liveness detection and chip reading, with manual review available when needed.
The British Council wanted identity checks that went beyond enrolment and covered the full user journey. That reflects broader pressure on testing providers to maintain confidence in remote and in-person assessment as fraud risks evolve.
Anthony Nicols outlined the British Council’s view of the role identity checks play in high-stakes exams.
“Identity is the cornerstone for high stakes exams, and in Daon we’ve found a partner that helps us embed trust throughout the entire testing journey,” said Anthony Nicols, Director of Product at the British Council. “This strengthens the integrity of our results while delivering a more secure and consistent experience for test takers globally.”
Wider use
For Daon, the British Council contract adds a public sector and education deployment with global reach. Organisations increasingly want identity verification to be part of an ongoing process rather than a single check at the start of a service.
Tom Grissen, Chief Executive Officer of Daon, said the project reflected a broader shift in how institutions handle digital identity.
“Organisations like the British Council operate at a scale where identity is more than just a security function,” said Tom Grissen, Chief Executive Officer of Daon. “It’s what underlines trust in the institution and the services it provides. This deployment reflects something we’re seeing across multiple sectors, where identity verification is becoming an ongoing, integrated part of the user journey rather than a single, static checkpoint. Platforms like TrustX are designed to enable organizations to orchestrate identity across channels, use cases, and geographies without adding friction for users.”
The British Council was founded in 1934 and is governed by Royal Charter. The scale of its operations and the international use of its tests mean identity verification decisions under this contract will affect a large volume of candidate transactions across multiple jurisdictions.
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