Videosign & Brightsolid expand AI cloud partnership

Videosign has expanded its partnership with Brightsolid to support the development of new AI-based services at the remote signing software company.

Liverpool-based Videosign operates a video platform for the remote signing and witnessing of documents. It enables users to identify, verify, meet, sign, record and audit business transactions remotely in what it describes as a secure, legally admissible format.

Under the expanded arrangement, Brightsolid is supporting development of a set of AI tools for the platform. These include instant generation of meeting notes and action points, as well as automation of administrative work for financial advisers and other professional users.

The broader partnership focuses on data centre governance and security, while also addressing scalability and cost control as Videosign adds the new features.

That reflects a wider challenge for software companies building AI products on cloud infrastructure. New features can increase computing demand and operating costs, while regulated sectors require tighter controls around data handling, auditability and system oversight.

Videosign positions its software around remote contracting and witnessing, combining live video interaction with identity verification and digital signing. It aims to use AI to reduce manual work during client meetings, particularly where professionals need to capture notes and complete forms as part of compliance processes.

Chief executive Steven Tallant said the planned additions are intended to make the platform easier to use without changing its compliance focus.

Tallant said, “Videosign’s combination of video, identity verification and document signing means it works well for a range of professional needs, providing a ‘face-to-face’ digital setting as a secure way to meet, verify and sign contracts, with integrated ID verification and eIDAS-compliant signatures.

“Our forthcoming AI functions will take things to the next level, allowing users to have more natural and engaging conversations with their clients while Videosign takes care of the note-taking and form-filling. Our focus is on making remote contracting more robust and more usable at the same time.

“As we develop this new AI-driven functionality, it is equally important that the underlying cloud environment is properly governed, scalable and cost-effective. Brightsolid is supporting us on both fronts, helping us strengthen control of the platform while also giving us a solid base for the next stage of growth.”

Cloud Focus

Brightsolid provides managed hybrid cloud and cyber security services. Here, its role extends beyond hosting and infrastructure management to overseeing how cloud resources are used as Videosign develops software that may place greater demands on storage, processing and security controls.

The partnership highlights how AI development is becoming as much an operational issue as a product one. For small and mid-sized software companies, the challenge is often to add automation and data-driven tools without losing visibility over spending or weakening governance standards.

Sales director Tony Capper said Videosign reflects the pressures that can arise where user experience, compliance and infrastructure management meet.

Capper said, “Videosign is developing technology that sits at the intersection of security, compliance and user experience, and that makes it a strong example of the kind of business that can benefit from close management of hyperscale environments.

“Our role is to help organisations get the best from cloud without losing sight of governance, operational control or long-term cost efficiency. Brightsolid helps organisations make more cost-effective use of cloud and hyperscale infrastructure, particularly where businesses need a managed partner to balance performance, security and spend over time.

“In Videosign’s case, that means supporting a platform with growth ambitions while creating the right foundations for further innovation, including AI-based product development.”

Wider Trend

The use of AI to generate meeting records and automate follow-up administration is becoming a growing area of interest across professional services. Financial advisers, legal professionals and other regulated users face pressure to document conversations accurately while reducing time spent on routine processes.

That is creating demand for software that combines workflow automation with verifiable records and identity checks. Companies in this market also face a higher threshold for trust, given the need to show that records, signatures and customer verification steps can stand up to scrutiny.

For Brightsolid, the deal adds to its work with organisations that need managed cloud and security support in regulated or compliance-heavy environments. Part of the DC Thomson group, the company has operated for more than 30 years and lists customers including Dumfries and Galloway Council, IITAC, Sparrows, SSSC and West Yorkshire Combined Authority.

For Videosign, the expanded relationship provides outside support as it develops AI functions designed to automate note-taking and form-filling while keeping its cloud environment properly governed, scalable and cost-effective.