Business & Technology
UK cyber survey criticised over AI threat blindness
The Department for Science, Innovation and Technology has published the latest Cyber Security Breaches Survey 2025/2026. Security specialists have questioned whether the government’s approach and business responses match the scale of AI-driven threats.
The annual survey tracks how UK businesses and charities experience and manage cyber incidents. It reports relatively stable headline breach numbers, persistent phishing threats, and a continued emphasis on policy documents, training, and certification.
Several industry figures argue that this apparent stability masks a decline in real-world resilience. They highlight AI’s growing role in both attacks and defence, and point to gaps in funding, incident response, and day-to-day security practice, particularly among smaller organisations.
Merlin Gillespie, Chief Technology Officer at Cybanetix, argued that the survey framework no longer reflects the threat landscape.
“The Cyber Security Breaches Survey is fundamentally flawed because the government is measuring the wrong things. Why? Because it props up a cyber policy that doesn’t fund resilience. The survey shows the same information every year because the policy shaping it hasn’t changed in line with the problem. Attacks are getting cheaper, faster, and more sophisticated, in no small part because they’re AI-assisted. Defences aren’t keeping pace because businesses are being asked to build them voluntarily, without funding, while outcomes are measured through paperwork rather than real-world results. Cyber security is being treated as a private-sector hygiene issue rather than a nationwide public risk. CISOs are exhausted, not because they don’t know what to do technically, but because they’re overwhelmed by risk, compliance, the audit treadmill, and supplier questionnaires.”
“UK cyber policy has turned CISOs into paperwork administrators, and they’re in a doom spiral. Until the government moves from policy to incentives, and recognises technical changes that can move the dial rather than mandating compliance documents that bury teams, every successive survey will show defences eroding. Every year the government’s answer is to encourage more certifications, more training, and more awareness. Microsoft says AI is being used at every stage of the cyber kill chain, but the survey barely mentions it. The attack surface is changing beneath our feet, and everyone is trying to catch up with last year’s paperwork while worrying about the latest novel attack that the average CISO probably has no coverage against and no detections to identify. Phishing remains a top attack, not because defenders are lazy, but because attackers are evolving it faster than policy can adapt. OSINT-driven, multi-channel attacks using email, WhatsApp, and voice are growing.”
“AI-generated content can capture and repurpose real voice and video so instructions appear to come from a real colleague. Meanwhile, we’re being asked to combat it with questionnaires and multiple-choice tests. Incident response should be the headline of the survey, yet it is traditionally buried near the bottom. It consistently shows that most UK businesses have no incident response plan and little guidance on when to escalate an incident externally. As a result, the typical UK business is improvising mid-breach. And in the minority of cases where businesses do take action, it is through training, which doesn’t appear to be working. This is like trying to address a disease when a preventative vaccine would be more efficient. We need to use fiscal levers and provide solutions that work, foster the economy, and strengthen UK businesses, rather than drowning them in overheads and hindsight. The UK government spends £30 million supporting SMEs, which means those businesses are effectively fighting digital terrorists with enough money to buy a bag of chips.”
“The UK cyber sector generated £13.2 billion in revenue last year but attracted under £200 million in venture investment. By comparison, Israeli tech raised $12.2 billion in 2024, up 31% from the year before, with investment heavily concentrated in cyber and backed by stackable R&D grants worth up to $3.3 million per startup and a preferred corporation tax rate of 7.5% versus the UK’s 25%. If we underfund the buyer, starve the sellers, and bury businesses in paperwork with limited demonstrable impact, is it any wonder we have no answer to attackers using Mythos-class game-changing technology? If the government is serious about digital sovereignty and protecting its citizens, it needs fiscal incentives at both ends of the loop: tax credits for UK businesses investing in genuine cyber defence, and R&D grants and preferred tax treatment for UK cyber firms that build and retain their IP in the UK while serving UK citizens.”
Jon Fielding, Managing Director for EMEA at Apricorn, focused on how smaller organisations implement basic controls. He pointed to persistent weaknesses in staff education, device security, and backup strategies.
“Staff training continues to be a low priority among SMEs, with a third carrying out sessions compared with 84% of large organisations. As a result, the user remains the weakest link, and those users are becoming even more vulnerable as attacks are crafted and refined by AI. Phishing and social engineering attacks are now far more sophisticated and harder to spot, making it vital that employees know how to report suspicious communications. They also need guidance on how to report rogue AI. The syntactic nature of AI means it can change and morph over time, and that could make it the ultimate insider threat,” said Fielding.
“There is still a consistent failure to secure mobile technology, even when it belongs to the business. While 61% insist on on-device security, the needle has barely moved over the past five years. That keeps risk unnecessarily high in a world where mobile and hybrid working are now commonplace. These devices are much easier to compromise outside the office, so businesses should secure everything from mobile phones to laptops and portable storage media,” he added.
“Cyber criminals are increasingly targeting not the data itself but the backups. They know backups contain sensitive data, and by compromising them they can block recovery and hamstring the business, giving them maximum leverage. Another problem revealed by the survey is that wholesale backup of data to the cloud has created a single dependency. Only 48% are backing up data by other means, down from 55% in 2024, and that decline means fewer options when, not if, a business is attacked. The long-standing advice was to keep multiple backups on different media and in different locations, but that has since evolved. Best practice is now the 3-2-1-1-0 rule: three copies of data on two different media, one stored encrypted and offline, at least one backup immutable, and recovery regularly tested to ensure zero errors. Testing recovery is crucial because close to a third of businesses have previously reported that they could not fully recover their data,” Fielding said.
“There continues to be a grey area between corporate and personal device security when it comes to acceptable use. While 84% set rules for how staff can use business-issued devices, only 58% cover personal device use. Yet the vast majority of hybrid workers routinely use personal devices for work, and in our own annual survey the majority, 61%, said they expect those workers to put them at risk of a data breach. So even though remote or mobile working is now routinely included in security policies, there is little follow-through in how it is implemented and enforced. A key example is the use of removable storage such as USBs, which this section of the workforce is highly likely to use. The survey found only 64% stipulate what can be stored on such devices, which suggests that almost half of the mobile workforce is free to move data around on any type of USB stick. That is why policies must set out where and how data can be stored, and why it is sensible to specify the level of on-device security these storage devices should have,” he said.
“UK businesses continue to lag in their approach to cyber security. There is a tendency to put all their eggs in one basket, whether that basket is the cloud or a backup solution, and that increases risk. By taking a more distributed approach, businesses can dilute that risk. At the same time, organisations need to be more prescriptive about what they expect employees to do. Guidance on reporting suspicious communications, using on-device security, and backing up data is badly needed because the hybrid workforce remains largely adrift and is being circled by AI. The picture is further complicated by new threats on the horizon. For instance, digital twinning, where AI adopts the working practices of a human user and performs actions on their behalf, adds another layer between the user and the data. While such advances may increase productivity, they are also likely to make it much harder to safeguard users and corporate data,” Fielding added.
Dan Lattimer, Vice President for EMEA at Semperis, highlighted the gap between preventive controls and structured response.
“Stability in breach numbers should not be mistaken for resilience. The Cyber Security Breaches Survey 2025/2026 highlights a growing gap between prevention and preparedness. While organisations invest in controls such as restricted admin rights (73%) and backups (88%), far fewer have plans to recover their identity infrastructure after a breach. Only 25% of businesses and 19% of charities had a formal incident response plan, and only a minority had actually tested those plans. With phishing still the most disruptive threat and incident response planning still limited, organisations need to assume identity compromise will happen and prepare accordingly. Investing in identity monitoring and recovery alongside prevention is essential to reducing downtime, repeat incidents, and long-term business damage. Incident response without identity recovery is incomplete. The survey shows many organisations still have no plans to restore trust after a breach. That correlates with the increase in businesses reporting that a breach or attack led to loss of revenue or share value, because that is where the real damage begins,” Lattimer said.
Business & Technology
Milton Post Office reopened after move into new shop
Milton Post Office closed its former branch at 11H Milton Park on Tuesday, April 28 at the end of the day, and has now reopened in a bigger, more modern premises.
The postmaster opened up shop at Signal Yard, 7b Park Square in Milton Park, on Thursday, April 30.
READ MORE: Village trains to Oxford to be cancelled for eight months
Previously vacant, the new shop has been refurbished to incorporate a cards and stationary store within the post office.
The new Milton Post Office branch in Milton Park (Image: Post Office)
There are two low-screened, modern serving points, and the new premises is about 500m from the previous branch, with parking and disabled parking available.
Zoe Hall, Post Office retail change lead, said: “We know how important a Post Office is to a community and the new, fully refurbished, premises looks great and there is a well-stocked store.”
Milton Post Office’s opening hours remain Monday to Friday, 9am to 5.30pm.
Business & Technology
Oxford convenience store given low food hygiene rating
Region to Season, in Blackbird Leys Road, was given a one star rating by Oxford City Council environmental health officers following a routine health visit inspection.
Stating that ‘major improvement’ was necessary, inspectors handed the store a one-out-of-five food hygiene rating.
READ MORE: Popular Oxford burger restaurant given one star food hygiene rating
One key issue identified in the latest inspection was the management of food safety, meaning the systems in place to ensure food served is safe to eat, which were deemed to require ‘major improvement’.
Inspectors also found the cleanliness and condition of facilities and the building needed ‘major improvement’.
But they found the hygienic food handling was ‘generally satisfactory’ at the shop.
The Jamaican and Afro-Caribbean food specialist store was visited by the officers in March.
The store sells a range of food including fruit, vegetables, meat, fish and canned goods.
Business & Technology
RedCloud launches AI agents for FMCG decision-making
KALEAH SALMON
Head of Growth
RedCloud has announced three artificial intelligence agents for commercial decision-making in the fast-moving consumer goods sector. The tools are being developed for distributors and brand managers across the company’s markets.
The products are designed to support routine decisions on stock, pricing, sales targeting and market planning using trade data collected through RedCloud’s platform. Its system has processed nearly USD $6.9 billion in FMCG transactions across emerging markets, including Nigeria, Brazil, South Africa and Saudi Arabia.
One tool, the RedAI Inventory Agent, is intended for distributors managing stock levels. It is designed to predict demand and recommend when to reorder and in what quantities, with the aim of reducing both shortages and excess stock.
A second product, the RedAI Sales Agent, is aimed at distribution sales teams. It is intended to identify buyers most likely to place orders, suggest pricing approaches, and recommend product bundles, while reducing time spent on low-probability leads.
The third product, the RedAI Market Planning Agent, is intended for FMCG brand managers. It is designed to provide a local view of product performance at the category and stock-keeping unit level, alongside information on competitive activity, channel trends, and areas of potential growth.
The agents are being built on RedCloud’s RAID engine, short for Realtime AI for Distribution. The tools are expected to operate in local languages across its active markets and include embedded trading and payment functions through local payment providers.
Data focus
RedCloud framed the launch around the volume of daily decisions made across consumer goods supply chains, from reorder timing to pricing and promotion. It said many of those decisions are still made without real-time supply-and-demand data and argued that the resulting information gap contributes to lost inventory opportunities across the sector.
The company put that missed opportunity at USD $2 trillion a year globally, citing external market research. It also cited figures valuing the wider global FMCG market at USD $14.6 trillion.
RedCloud operates in high-growth consumer markets, selling software and services to brands, distributors and retailers. Its wider platform combines trade data, market intelligence and transaction tools intended to digitise product flows across supply chains.
Rollout plans
The three agents are planned for rollout in the second half of 2026, with a phased launch through live customer deployments in RedCloud’s operating countries.
That timeline means the products remain in development rather than in general use. RedCloud did not provide customer names, pricing details or deployment targets for the new tools.
Artificial intelligence products aimed at operational workflows have become an increasingly important area of interest for enterprise software groups and supply chain technology firms. RedCloud’s approach centres on narrow, task-specific systems trained on transaction data generated inside its own trade network, rather than broad consumer-facing AI models.
The focus on distributor and brand workflows reflects the fragmented structure of many FMCG markets, particularly in developing economies where ordering, merchandising and route-to-market decisions often rely on incomplete or delayed information. In those settings, better data on local demand and sell-out trends can affect working capital, product availability and sales efficiency.
Justin Floyd, Chief Executive Officer and Co-Founder of RedCloud, outlined the company’s view of the shift in a statement accompanying the announcement: “Global trade has never had intelligence. RAID changes that. Specialist AI Agents powered by the RAID will transform FMCG and supply chain professionals into decision-making gurus – delivering performance and efficiency across the supply chain. This is intelligent infrastructure unlocking growth and prosperity.”
Soumaya Hamzaoui, Chief Product Officer and Co-Founder of RedCloud, said the products are intended to support existing staff workflows before taking on more autonomous tasks in limited cases: “For years, FMCG and supply chain professionals have had to make critical decisions based on incomplete data. That era is over. Our specialized AI agents, powered by the RAID Engine, will focus on specialist workflows in support of our customer’s employees, in time working autonomously with human-in-the-loop oversight for larger decisions. This is how intelligent infrastructure is set to reshape the way software is presented to enable humans to inform their judgement and perform in their roles.”
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