CATHERINE KNOWLES

News Editor

Doxis has been named a Leader in Gartner’s 2026 Magic Quadrant for Document Management, marking the second consecutive year it has received the designation.

Gartner assessed 16 document management vendors on ability to execute and completeness of vision. The ranking followed updates to Doxis’ core document automation platform and a broader push into artificial intelligence tools for document handling.

The Bonn-based software supplier employs more than 600 staff across 20 offices in 11 countries. It counts DHL, Allianz, UBS and BASF among its customers, and says its software is used by more than 3,000 customers and 5 million users in more than 150 countries.

Platform updates

Among the changes highlighted were additions to intelligent document processing through Doxis AI.dp, semantic search tools, AI-assisted user features and cloud administration. Doxis also expanded integrations with SAP, SuccessFactors and Salesforce, while continuing to invest in workflow orchestration and connections with broader enterprise systems.

Doxis says its platform combines content storage, governance, process automation and AI-based services within a single architecture. It is aimed at organisations with document-heavy processes in sectors including banking, insurance, manufacturing, logistics and energy.

The recognition follows a period of growth and a rebrand to Doxis, The Document Intelligence Company. The business has sharpened its focus on intelligent content automation across the document lifecycle, including investments in document processing, SAP automation and customer communications software.

Market focus

Doxis operates in a crowded market that includes large software groups and specialist document management providers. In promoting the announcement, it linked the recognition to execution in artificial intelligence and user experience as it competes with companies such as Microsoft and Box.

Document management software has come under closer scrutiny as companies look for ways to organise large volumes of information, automate routine processes and prepare internal data for broader use in AI systems. Suppliers have been adding search, classification and extraction tools as businesses seek to reduce manual work and bring records from different systems into a more consistent structure.

Doxis has framed that shift around what it calls document intelligence, describing it as a way to create a common language across systems so organisations can extract more value from their information. It argues that this approach is becoming a core part of enterprise AI strategy as businesses try to connect fragmented document stores with operational workflows.

Dr. John Bates, Chief Executive Officer of Doxis, said: “We feel this recognition as a Leader in the Gartner Magic Quadrant reflects how powerful the Doxis platform is for customers as they rapidly transform to be ‘AI-ready’ – underpinning their IT foundations with a Document Intelligence platform that truly connects, understands and automates information across the whole document lifecycle. After a year of strong growth, strategic investments, and our rebrand to Doxis, The Document Intelligence Company, we believe this recognition reflects both the momentum we’re building globally as a fast-growing vendor and the unique value we offer customers.”

Region to Season, in Blackbird Leys Road, was given a one star rating by Oxford City Council environmental health officers following a routine health visit inspection.

Stating that ‘major improvement’ was necessary, inspectors handed the store a one-out-of-five food hygiene rating.

READ MORE: Popular Oxford burger restaurant given one star food hygiene rating

One key issue identified in the latest inspection was the management of food safety, meaning the systems in place to ensure food served is safe to eat, which were deemed to require ‘major improvement’.

Inspectors also found the cleanliness and condition of facilities and the building needed ‘major improvement’.

But they found the hygienic food handling was ‘generally satisfactory’ at the shop.

The Jamaican and Afro-Caribbean food specialist store was visited by the officers in March.

The store sells a range of food including fruit, vegetables, meat, fish and canned goods.

KALEAH SALMON

Head of Growth

RedCloud has announced three artificial intelligence agents for commercial decision-making in the fast-moving consumer goods sector. The tools are being developed for distributors and brand managers across the company’s markets.

The products are designed to support routine decisions on stock, pricing, sales targeting and market planning using trade data collected through RedCloud’s platform. Its system has processed nearly USD $6.9 billion in FMCG transactions across emerging markets, including Nigeria, Brazil, South Africa and Saudi Arabia.

One tool, the RedAI Inventory Agent, is intended for distributors managing stock levels. It is designed to predict demand and recommend when to reorder and in what quantities, with the aim of reducing both shortages and excess stock.

A second product, the RedAI Sales Agent, is aimed at distribution sales teams. It is intended to identify buyers most likely to place orders, suggest pricing approaches, and recommend product bundles, while reducing time spent on low-probability leads.

The third product, the RedAI Market Planning Agent, is intended for FMCG brand managers. It is designed to provide a local view of product performance at the category and stock-keeping unit level, alongside information on competitive activity, channel trends, and areas of potential growth.

The agents are being built on RedCloud’s RAID engine, short for Realtime AI for Distribution. The tools are expected to operate in local languages across its active markets and include embedded trading and payment functions through local payment providers.

Data focus

RedCloud framed the launch around the volume of daily decisions made across consumer goods supply chains, from reorder timing to pricing and promotion. It said many of those decisions are still made without real-time supply-and-demand data and argued that the resulting information gap contributes to lost inventory opportunities across the sector.

The company put that missed opportunity at USD $2 trillion a year globally, citing external market research. It also cited figures valuing the wider global FMCG market at USD $14.6 trillion.

RedCloud operates in high-growth consumer markets, selling software and services to brands, distributors and retailers. Its wider platform combines trade data, market intelligence and transaction tools intended to digitise product flows across supply chains.

Rollout plans

The three agents are planned for rollout in the second half of 2026, with a phased launch through live customer deployments in RedCloud’s operating countries.

That timeline means the products remain in development rather than in general use. RedCloud did not provide customer names, pricing details or deployment targets for the new tools.

Artificial intelligence products aimed at operational workflows have become an increasingly important area of interest for enterprise software groups and supply chain technology firms. RedCloud’s approach centres on narrow, task-specific systems trained on transaction data generated inside its own trade network, rather than broad consumer-facing AI models.

The focus on distributor and brand workflows reflects the fragmented structure of many FMCG markets, particularly in developing economies where ordering, merchandising and route-to-market decisions often rely on incomplete or delayed information. In those settings, better data on local demand and sell-out trends can affect working capital, product availability and sales efficiency.

Justin Floyd, Chief Executive Officer and Co-Founder of RedCloud, outlined the company’s view of the shift in a statement accompanying the announcement: “Global trade has never had intelligence. RAID changes that. Specialist AI Agents powered by the RAID will transform FMCG and supply chain professionals into decision-making gurus – delivering performance and efficiency across the supply chain. This is intelligent infrastructure unlocking growth and prosperity.”

Soumaya Hamzaoui, Chief Product Officer and Co-Founder of RedCloud, said the products are intended to support existing staff workflows before taking on more autonomous tasks in limited cases: “For years, FMCG and supply chain professionals have had to make critical decisions based on incomplete data. That era is over. Our specialized AI agents, powered by the RAID Engine, will focus on specialist workflows in support of our customer’s employees, in time working autonomously with human-in-the-loop oversight for larger decisions. This is how intelligent infrastructure is set to reshape the way software is presented to enable humans to inform their judgement and perform in their roles.”