Traffic & Transport
Train operators to crack down on ‘donutters’ and other digital ticket cheats | Rail fares
There is more than one way to commit fraud and, for some rail travellers, it has been as simple as a couple of taps on their phone as their train approaches its destination.
That telltale last-minute purchase of a digital ticket – for the shortest journey that will allow them to bleep through the gates, regardless of how far they have travelled – is one of a number of illegal wheezes that train operators are trying to eliminate, with the enthusiastic backing of the government department that will directly oversee most of England’s rail services when they are renationalised next year.
Two rail companies, South Western Railway (SWR) and GTR, which operates Thameslink, Southern and other services, this week introduced measures to clamp down on “short-faring” – a trick by which passengers buy a last-minute digital ticket only for the final part of their journey, even if they boarded in a station without barriers much further away.
Don’t bother trying to download a digital ticket from Vauxhall to Waterloo, the terminus for many trains to London from the west – or on a number of other routes, apparently including from Norwood Junction to London Bridge, where many services from the south coast hit the capital. For those and some other routes, you will now need to collect a physical ticket from a physical ticket machine, after operators found that up to 95% of tickets on some short routes were being used fraudulently.
Fare evasion on Britain’s railways did not begin with digitisation – you don’t need a QR code to vault a barrier or hide in the toilet from a ticket inspector. But the increasing reliance on digital ticketing has widened some of the loopholes for those minded to cheat – and added to an ever-growing problem for train companies.
Up to £400m is lost to fraud each year on the rail network, according to the Department for Transport, through high-tech and decidedly low-tech methods. As well as short-faring, operators point to “quick scanning” (buying a ticket on your phone seconds before being approached by an inspector), “tailgating” (squeezing behind a paying customer as they pass through a ticket gate) and “donutting”, a scam by which a passenger buys a cheap ticket covering the first part of their journey and another covering the last, but avoids paying the higher cost of the full trip. A former senior executive at HSBC, Joseph Molloy, received a suspended sentence earlier this year for using this technique 740 times to commute between Orpington in Kent and London Bridge, saving him £5,911 over 11 months.
“It’s quite a big problem, because we’re coming to terms with a completely different form of ticketing,” said the railway commentator and author Christian Wolmar. “No longer do you go to the ticket office and buy little red and yellow cards. You now buy online, and that affords these new opportunities. The system is clearly open to abuse.”
Though a push to reduce staff numbers has been a factor, he says, “how you tackle this is very difficult because you can’t have guards at every stop. It’s through digital analysis that they are going to find a solution to this.”
The government appears to agree, widening the introduction earlier this month of an app that calculates ticket fares by tracking the user’s phone. While currently being trialled on a number of routes in the East Midlands and Yorkshire, the technology could eventually be brought in across Great British Railways, the public body that will take over the running of the soon-to-be renationalised network, expected to be up and running next year.
“Fare evasion is illegal and selfish – it actively makes journeys worse for all rail passengers by diverting money that could otherwise be used to improve services,” said the transport secretary, Heidi Alexander. “We are committed to tackling ticket cheats, and that’s one of the expected benefits of expanding our digital ticketing app to more people across the trial areas.”
Her department has also recently given £33m for new or enhanced ticket gates at “fare dodger hotspots” across England, and has closed a loophole that allowed some passengers to dishonestly claim a refund even though they had used a service.
SWR said its introduction of new anti-fraud measures came after one intervention at Brighton station found that half of those travelling on the wrong ticket were using the short-faring scam.
To passengers disembarking at the station on Friday morning, a clampdown on cheats was very welcome. “Obviously fares go up anyway because of inflation, but they are probably pushing up our fares as well, so we all suffer,” said Deanna Smith, who had travelled on Thameslink with her partner to visit a coffee festival. “It’s just like tax dodging – we all fall victim to their behaviour.”
Nicola Garrett, who was on a day trip to Brighton with a friend from her home town of Leigh-on-Sea, said: “I’m someone who has always paid for everything, so I get a bit pissed off [by fare dodging]. Nobody seems to think that they have to pay for anything these days. It’s just like, if you can get away with doing it, why wouldn’t you?”
Traffic & Transport
Number of cloned number plates on UK roads at record high, data shows | Transport
The number of reported “cloned” vehicles involved in offences on UK roads has reached a record high, official data shows.
More than 11,400 drivers contacted the DVLA last year after being issued with fines for offences they said they did not recognise or accept responsibility for – most of which are believed to be down to cloning, where a number plate is copied fraudulently on similar vehicles to avoid enforcement cameras.
The number of complaints about misattribution was 9% higher than in 2024 and almost double the figure recorded in 2018, according to the RAC motoring organisation, which analysed data obtained under freedom of information requests.
The rising figures underscore concerns about the number of illegal number plates in use, allowing criminals to evade detection and dangerous drivers to avoid being caught.
Although drivers should provide number plate suppliers with the V5C vehicle logbook and proof of identity, an investigation last year uncovered more than 130 official suppliers in the UK willing to sell cloned versions, which allow drivers to dodge police and congestion charges.
Cloning vehicles has left many innocent car owners having to struggle to prove they were not responsible when enforcement camera images apparently caught their vehicle committing offences.
A parallel concern is the use of “ghost” plates which are designed to be unreadable by the UK’s 18,000 automatic number plate recognition (ANPR) cameras, which enforce safety measures such as speed limits or lane closures on smart motorways.
The RAC said the UK needed to overhaul an outdated and poorly regulated number plate system. Its head of policy, Simon Williams, said: “If number plate suppliers were carrying out all the checks they’re supposed to, it would be much harder for dodgy drivers to buy cloned plates in the first place. It’s only when a fine arrives at a vehicle keeper’s home address that they realise someone else is driving around using their vehicle’s number plate illegally.”
He said that more also needed to be done to catch drivers with ghost plates, “whether that’s more police officers being equipped with handheld devices that can detect if plates are unreadable, updating ANPR cameras and introducing higher security standards for number plates and for those who produce them”.
The government last month said there would be a new nationwide crackdown on illegal number plates, with funding from the Department for Transport for a new roads policing team. A new National Roads Policing Coordination Centre would share intelligence as well as trialling new technology such as specialised goggles to detect number plates that have been designed to be unreadable by cameras.
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Drivers using an incorrectly displayed number plate can be fined up to £1,000.
A Department for Transport spokesperson said: “We’re cracking down on illegal number plates with significant investment in a new roads policing team and innovative tech to stamp out the scourge of cloned numberplates.
“Illegal number plates help facilitate crime, and we are supporting the police to work with the DVLA to make it easier to report these crimes and support victims through a new digital tool.”
Traffic & Transport
‘A big responsibility’: Clifton Suspension Bridge master hails £7.6m renovation | Bristol
The job does not give the holder age-old perks such as the right to drive sheep across the great structure, but the title “bridge master” does have a certain ring to it.
“I don’t tend to say I’m the bridge master when I’m at a party,” said Tristan Ralph, the current holder of the title. “But people do seem to know and bring it up. It’s a job less ordinary, isn’t it? It’s a Victorian sounding title and people are really, really interested.”
There is, however, nothing ceremonial about the title. Ralph is in charge of maintaining and running the Clifton Suspension Bridge, a UK feat of engineering, without any public money.
“It does feel a big responsibility,” said Ralph. “When the chairman of the trustees rang to say we’d like you to do it, you suddenly feel the pressure. It’s so famous and people in Bristol, quite rightly, are proud and almost possessive of it. Bristolians think: ‘It’s our bridge.’”
The bridge master – and the not-for-profit charity the Clifton Suspension Bridge Trust – have the task of maintaining the bridge “in perpetuity”. “I’m a temporary custodian,” Ralph said. “When I’m finished, I have to make sure it is handed on in just [as] good a condition or better than I inherited it.”
Ralph, a bridge engineer by profession, was speaking to mark the conclusion of a large refurbishment project that has taken two and a half years and involved hand-painting more than 4,000 original iron chain links and installing an energy-efficient lighting system. It has cost about £7.5m. “It’s been a big job,” he said. “But it’s come pretty much bang on budget, which is rare these days.”
That is important because, to many visitors’ surprise, the bridge does not receive public funding. “The upkeep of the bridge, the running of it, the salary costs and everything are all paid only by our toll money,” said Ralph. “People think that we might get something from local or central government. But, no, it’s just the toll money.”
Motorised vehicles – including motorcycles – pay £1 to cross the bridge. There is no charge for pedestrians, cyclists or horse riders. As well as being a beautiful structure, it is also a vital part of Bristol and North Somerset’s transport system.
Ralph said: “It draws the tourists in. We get visitors from hundreds of countries every year but primarily, it’s still a vital piece of local infrastructure. If the bridge wasn’t here, the difference it would make to Bristol traffic would be incredible. We average over 8,000 vehicles a day still. Maintaining it as a transport link is utterly vital.”
The end of the refurbishment does not mean Ralph can rest on his laurels and spend more time hobnobbing with members of the Bridge Owners Forum.
“In a few years, we’ll need to paint the underside of the bridge. The under-bridge gantry unit itself will be replaced over the coming years. So there’s always something. We need to keep on top of things. It’s like your house or your car. If you just ignore it, don’t do things for a couple of years, they start breaking down.”
As in most walks of life, the climate emergency is a challenge Ralph and the trust are having to face. “We were monitoring the bridge daily in the summer with the very hot weather. And maybe if the bridge was being designed today, there would be a little bit more robustness around wind.”
The prevailing south-west wind is not usually a problem and the bridge rarely has to close but if it blows directly through the Avon Gorge it can be more difficult. “We need to keep an eye at both the magnitude of any wind events but also their frequency,” Ralph said.
The engineer admires the bridge’s designers, including Isambard Kingdom Brunel. “It’s remarkably advanced for its time.”
And there is no sign that its days are numbered, largely because the Victorians did not skimp. Ralph said: “There are three layers of chains. The original Brunel design only had two, but because it went from a timber design to a cast-iron deck, they upped it to three.
“There’s a little bit of comfort in there. Today there might be pressure to say, well, can you keep it to two, but in Victorian times they did like to add a little bit of meat on the bones.
“It doesn’t have a finite life. There’s no end date in our plans. We all just keep it going in the highest standards as we can. It’s in really good condition as long as we keep doing what we need to do, keep our attention on it and don’t let things drift. Forever is a long time but there’s no reason why we have any need to worry at the moment.”
Traffic & Transport
Uber begins self-driving robotaxi trial in Manchester | Uber
Uber has begun a trial of autonomous vehicles on the streets of Manchester as it looks to bring robotaxis to cities around the UK.
The first self-driving cars are operating, using the technology of its partner firms Pony and Verne, with whom Uber recently launched Europe’s first autonomous taxi service in the Croatian capital, Zagreb.
Uber said it was “excited to take this first step toward making this technology accessible to people across the UK”.
In social media posts, Verne said it had “started our autonomous vehicle testing in Manchester”, while Pony said there were “plans to bring robotaxis to the city” and that testing was under way.
The tests involve the company mapping the streets of the city in north-west England with a safety driver behind the wheel and no passengers.
Limited passenger services started last month in London, but with a safety driver in the front seat of cars supplied by Wayve under Transport for London’s licensing rules for private hire vehicles.
The next steps are unclear. Opposition from Uber drivers, their unions and the capital’s politicians to the rollout of robotaxis is mounting. The GMB and ADCU unions have both said thousands of drivers jobs will be lost and have called for help for those affected.
A critical report from London assembly’s transport committee this week called for the government to devolve authority over autonomous taxi services.
It said there was “considerable uncertainty about many of the claimed benefits of autonomous passenger vehicles”, and fears over the impact on public transport and congestion, as well as safeguarding and accessibility for disabled passengers.
There has been no official application to launch passenger services in Manchester so far, and the vehicles are operating under government licence via the Driver and Vehicle Standards Agency (DVSA) and the Department for Transport.
A spokesperson for Transport for Greater Manchester said it wanted the city’s taxis to be the safest in the country.
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“New technologies play an increasingly important role in the growth of our city region,” they said. “But they need to be introduced responsibly, safely and with real thought about what it means for our residents.
“Although no applications have been made to operate driverless taxis in the Greater Manchester, we’re aware of potential interest from companies to do so.
“Safety will always be our top priority, and we will need strong assurances that no vehicles will operate on our roads that pose any risk to residents.”
Uber said it expected to offering robotaxi trips in as many as 15 cities worldwide by the end of 2026, mainly in the US and the Middle East.
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