Business & Technology
OMS adds Curvestone AI compliance checks for mortgages
One Mortgage System has integrated Curvestone AI’s compliance checking into its mortgage case workflow. The feature is already live with TMG Mortgage Network and Connect for Intermediaries.
The integration adds automated checks to cases submitted through the OMS platform, used by mortgage intermediaries and lenders in the UK. Submitted files are reviewed for completeness, consistency and compliance, with issues such as missing documents, data mismatches, suitability gaps and regulatory exceptions flagged within the existing OMS interface.
This allows compliance teams to assess every submitted case rather than rely on sample-based file reviews. The system examines documents including fact finds, income evidence, bank statements, identification, suitability letters and other supporting paperwork against a firm’s compliance checklist.
The process does not require brokers to change how they submit cases or learn a separate system. Each check also generates an audit trail showing what was reviewed, what was found and the basis for each finding.
Curvestone said it developed the compliance checking technology through engagement with the Financial Conduct Authority’s Innovation programme. That work helped shape explainability and audit requirements for AI-assisted compliance decisions.
For OMS, the move adds another function to a platform that already handles customer relationship management and loan origination. The business has more than 3,200 broker subscribers and has built lender origination systems for nine lenders, while lending transacted by users of the platform averaged GBP £1.7 billion a month in the second half of 2025.
Neal Jannels, managing director of OMS, said the integration fits the company’s focus on cutting administration in the mortgage submission process.
“Everything in OMS is about reducing re-keying and reducing the time required for brokers to submit a case,” said Neal Jannels, Managing Director of OMS. “This integration adds a new layer to that. Compliance should support brokers, not slow them down – and by embedding Curvestone’s capability directly into the OMS case journey, every submitted case gets reviewed to a consistent standard, with issues flagged to the case checker immediately.”
Early users
TMG Mortgage Network and Connect for Intermediaries are the first named users of the new workflow. TMG has more than 300 advisers, while Connect for Intermediaries has more than 350 advisers and access to more than 200 lenders.
The rollout indicates the target market for the integration: mortgage networks and intermediary firms handling large volumes of case files and compliance reviews. In those businesses, file checking can be labour-intensive, particularly when teams review only a sample of submissions because of time and staffing constraints.
Dawid Kotur, Chief Executive Officer and Co-Founder of Curvestone AI, said the traditional balance between full oversight and cost had become difficult for firms to sustain.
“The mortgage industry has accepted a trade-off in compliance oversight that shouldn’t exist: review everything even as your adviser base grows, and go broke, or sample-check and hope for the best,” said Dawid Kotur, Chief Executive Officer and Co-founder of Curvestone AI. “This integration makes it possible for every submitted case to be reviewed to a consistent standard, with issues being surfaced immediately. It’s 100% coverage without adding headcount, and outputs explainable enough to satisfy a regulator. It doesn’t replace human judgement but it ensures human judgement is applied where it matters most.”
At TMG, the system has been introduced as part of a broader investment in technology and operational support. The network said the aim is to use automation to free up staff time for training and adviser development rather than replace employees.
“TMG is investing heavily in the infrastructure, technology and people needed to become the leading mortgage network in the UK. We are going all in on AI, not to replace people, but to free up resource so we can invest even more time into training, development and helping our members grow. Our ambition is clear: to give advisers the best tools, the strongest support and the best platform in the market to build bigger, more profitable businesses. This is the start of a long-term AI partnership with Curvestone and another clear statement that TMG is here to lead and here to make a mark,” said Scott Thorpe, Founder and Chief Executive Officer of TMG Mortgage Network.
Review times
Connect for Intermediaries said the new process is already reducing review times. Work that would usually take between two and three hours for a file review can now be compressed into minutes, allowing compliance staff to focus on feedback and coaching.
That matters in a market where firms are under pressure to maintain oversight standards across growing adviser bases. Consumer Duty and wider conduct expectations have pushed mortgage businesses to show not only that checks are in place but also that decisions and interventions can be evidenced.
Liz Syms, Chief Executive Officer of Connect for Intermediaries, said the system was designed to support that approach.
“At Connect, we’ve always believed that technology should strengthen compliance standards, not just add process. Working with Curvestone, we are starting to see the system compress what has traditionally been a two-to-three-hour file review into minutes. That ultimately frees our file reviewers to concentrate on higher-skilled work such as the feedback and coaching that genuinely raises adviser standards. It means better oversight across a larger volume of cases, which is better for our advisers, our compliance team and ultimately our clients,” said Liz Syms, Chief Executive Officer of Connect for Intermediaries.
The integration is due to be made available across the wider OMS client base, with tailored compliance checklists for larger firms and a standard setup for smaller businesses.
Ryan Harrison, founder of Harrisons Fish & Chips in Elms Parade, Botley, has been named a finalist in the 2026 Alicia Bank Great British Entrepreneur Awards.
Known as the ‘Grammys of entrepreneurship’, the awards were set up in 2012 to celebrate the most exceptional and inspiring business stories across the UK, recognising entrepreneurs from every nation and region for their innovation, impact and resilience.
READ MORE: Pricing row as Deliveroo and Oxford fish and chip shop part
Specifically Mr Harrison has been named in the Consumer Entrepreneur of the Year category.
He said: “5 years ago I didn’t think I would be where I am today.
“Through fish and chips it has changed my life and given me so many exciting opportunities!”
2026 has already been a successful year for the fish and chip shop boss, as his business won the Menu Innovation category at the National Fish & Chip Awards and was listed in the Top 10 in the Takeaway of the Year category,
READ MORE: Oxford fish and chip shop scoops top prize at UK awards
Frankie James, founder of the Great British Entrepreneur Awards, said: “This year’s cohort represents billions in turnover and tens of thousands of jobs, but what I’m proudest of is the determination behind those numbers.
“These are founders who have stuck with it through every kind of year, and championing them is exactly why we do this.”
Conrad Ford, of chief sponsor Allica Bank, added: “What stands out this year is the optimism and ambition that continue to define the UK’s established business community.”
JOSEPH GABRIEL LAGONSIN
News Editor
Pulsant has completed a GBP £2 million investment programme across its UK data centre network, covering eight sites and focusing on upgraded facilities for customers, visitors and staff.
Delivered over the past two years, the programme covered sites in Croydon, Edinburgh, Maidenhead, Manchester, Milton Keynes, Newcastle, Reading and Rotherham. Further upgrades are under way at Pulsant’s recently acquired Birmingham and Fareham locations.
The refurbishment focused on customer-facing and operational areas inside the facilities. Changes included new layouts and signage, meeting rooms with AV technology and guest Wi-Fi, breakout areas, electric vehicle charging points, upgraded build rooms and revised access processes.
The work followed a pilot project at Pulsant’s Croydon site, where customer groups were used to assess how people use its data centres in practice. Feedback pointed to demand for more efficient and more welcoming on-site spaces for IT teams and technicians.
More than 500 UK businesses use Pulsant’s colocation services, placing their own servers and IT systems in the company’s facilities. Background information accompanying the announcement said Pulsant serves about 700 clients across its wider digital infrastructure estate.
Site changes
Pulsant introduced a zonal layout and updated signage to help engineers move around sites more quickly. It also created dedicated build bays with tools, test power distribution units and equipment so hardware can be prepared outside the data hall before installation.
Security and access were also part of the overhaul, with site access processes improved to reduce bottlenecks at busy periods while maintaining existing security standards.
Other additions included boardrooms, breakout rooms, rest areas and complimentary drinks. Post-upgrade feedback from clients and contractors highlighted those features alongside site security.
Customer feedback
Pulsant said client advocacy more than doubled after the changes, with a 33-point rise in Net Promoter Score among those who said they would recommend the company to industry peers looking for colocation services.
Ben Cranham, chief operating officer at Pulsant, said the project was designed to shift attention towards the people working in and visiting the facilities, alongside the underlying infrastructure.
“Data centres are often designed primarily around the infrastructure, rather than the people who work in them every day,” Cranham said.
He said the company used feedback from regular site users to guide the redesign.
“From the outset, our goal has been to create spaces where everyone – clients, partners, visitors and our team – feels welcome, supported and happy to be there. We’ve listened to the people who spend time in our data centres to shape environments that reflect how they work, now and in the future.
“By paying close attention to details, we’re delivering spaces that not only enhance wellbeing and productivity but also help us stand apart in the market,” Cranham said.
Pulsant operates 14 data centres around the UK and positions its network around regional connectivity and access to cloud, connectivity and compute services. The latest investment reflects a wider push by data centre operators to improve working environments at facilities regularly used by customer engineers, contractors, suppliers and in-house teams.
The British supermarket chain Iceland closed its high street shop in Sheep Street, Bicester, in 2024.
Since the company’s Food Warehouse stores opened in the nearby Launton Road Retail Park, the site has remained vacant.
Now, Allen Planning Limited, acting on behalf of an applicant, wants to alter the front of the ground floor shop front to attract a new commercial tenant.
It submitted plans to Cherwell District Council, the planning authority seeking what it called the creation of ‘minor external alterations’ which would ‘not adversely impact the design of the building or the wider visual amenities of the area’.
READ MORE:
Amendments include a white render band in place of signage, slimline aluminium windows, a glazed fanlight, a new aluminium double door with fanlight, and a separate aluminium entrance door to the first floor, as previously approved under plans.
Changes to the two upper floors have already been approved, including installing replacement windows and five new infill panels.
The site sits within the Bicester Conservation Area, which is also within the newly pedestrianised ‘Sheep Street’ character area, which is characterised by predominantly three-storey buildings facing onto the main shopping street.
Comments are due until July 2 and the planning authority is set to make a decision by July 24.
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