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Middle East crisis live: US insists Iran has not rejected proposal to end war amid mounting confusion | US-Israel war on Iran
White House insists Iran has not rejected US peace proposal
Asked about reports that Iran has rejected the US 15-point plan to end the war, Leavitt says “they have not” and insisted talks are continuing.
She says:
However, I saw a 15-point plan that was floated in the media. I would caution reporters in this room from reporting about speculative points, speculative plans from anonymous sources.
The White House never confirmed that plan. There are elements of truth to it but some of the stories I read were not entirely factual.
Key events
Leavitt is then asked about Trump’s repeated comments recently that regime change has been achieved in Iran.
“Has it not?” she cuts in. “Their entire leadership has been killed, and nobody has really seen or legitimately heard from this alleged new leader, so wouldn’t you say there’s been a change in the regime?”
She goes on: “There’s been a change in the regime leadership, which is what the president said, so thank you for confirming he is right.”
Mojtaba Khamenei, son of the late Ayatollah Ali Khamenei, who was assassinated in the initial US-Israeli strikes on Tehran on 28 February, was named supreme leader earlier this month. He was injured in that attack, and has not been seen or heard in public since, though written statements have been released in his name, fuelling speculation about the extent of his injuries. Trump has speculated he could even be dead, and had previously expressed his disapproval of him as leader.
Leavitt is then asked whether Trump still believes the US should have a role in choosing Iran’s new leadership. She replies:
I think the president obviously believes the US wants to have someone in leadership in the Iranian regime that will be much more favourable, that would would be willing to with the US, that would no longer chant ‘death to America’ … These would all obviously be good.
Amid mounting confusion over the 15-point plan, Leavitt is asked a follow-up question.
Q. Just to follow up, because you said that some of the information that’s been out there about the 15-point plan is inaccurate. Can you say what is accurate with respect to ballistic missiles, the nuclear ambitions and the strait of Hormuz, which are things that the president has laid out that he wants to see a couple of times in the past?
Here is the White House press secretary’s brow-raising reply:
If you’ve heard it from the president of the United States, obviously it’s true, as well as the objectives of Operation Epic Fury.
She is also pressed on criticism that Trump’s approach has shifted from demanding that Iran can’t have a nuclear weapon to tighter restrictions on nuclear enrichment generally.
The president has been “quite clear” on what he wants to see from the Iranian regime, she says, without clearing anything up.
Leavitt is then asked what has changed that has made JD Vance emerge as a more active participant in negotiations with Iran.
“I don’t think anything has changed,” Leavitt says. “The vice-president has always been a key member of the president’s right hand man and a key member of the president’s national security team. He’s been part of these discussions, throughout this entire course of the administration.”
She added: “The vice-president has been by the president’s side every step of the way, and any reporting otherwise is just completely false. I see him in the room, again, the president seeks his counsel on all matters, both foreign and domestic.”
It was reported on Tuesday via Pakistani sources that Vance was being put forward as a probable chief negotiator from the US side if talks went ahead – after Iranian sources said they would refuse to sit down with Trump’s Middle East envoy, Steve Witkoff, or Trump’s son-in-law Jared Kushner, who led the nuclear negotiations with Iran before the war, and with whom there was “zero trust”.
White House avoids question of whether US boots on the ground needed to reopen strait of Hormuz if talks fail
Leavitt is then asked if the only other option to reopen the strait of Hormuz if negotiations with Iran fail is to put US boots on the ground, given that the US’s allies have said they’re either unable or unwilling to assist.
Leavitt says she won’t answer a hypothetical question, and that the decision is for the president, as commander-in-chief, to make.
Next, Leavitt is asked if the United States is providing support for Israel’s offensive in Lebanon, and if Trump is concerned that more than a million people have been displaced.
On the first part of the question, Leavitt says she’s “not in a position to comment” on this.
On the second part, she says “of course” Trump is concerned and that is why it’s important to “eliminate the threat” of the Iranian regime and their proxies, including Hezbollah.
That’s why Trump “wants to see this move as quickly as possible over the next couple of weeks”, she says.
White House insists Iran has not rejected US peace proposal
Asked about reports that Iran has rejected the US 15-point plan to end the war, Leavitt says “they have not” and insisted talks are continuing.
She says:
However, I saw a 15-point plan that was floated in the media. I would caution reporters in this room from reporting about speculative points, speculative plans from anonymous sources.
The White House never confirmed that plan. There are elements of truth to it but some of the stories I read were not entirely factual.
White House: Trump’s preference is peace – but is prepared to ‘unleash hell’ on Iran
Leavitt says that following president Donald Trump’s “powerful threat” at the weekend, it was made clear to the US that Iran wanted to hold talks.
She says Trump is “willing to listen” and says he has been engaged in constructive discussions, leading to the postponement of planned strikes against Iran’s energy infrastructure.
She adds:
The president’s preference is always peace. There does not need to be any more death and destruction.
But if Iran fails to accept the reality of the current moment, if they fail to understand that they have been defeated militarily and will continue to be, president Trump will ensure they are hit harder than they have ever been hit before.
Leavitt says Trump is not one to bluff and that he is prepared “to unleash hell”.
US military ‘annihilating’ Iran’s navy, destroyed 140 vessels – Leavitt
White House press secretary Karoline Leavitt says that the United States is “annihilating” the Iranian navy, “steadily degrading its ability to terrorist merchant ships”.
Speaking at a press conference, she said:
Just over three weeks in, it is abundantly clear that Operation Epic Fury has been a resounding military triumph.
More than 9,000 enemy targets have been struck to date. Compared to the start of the operation, Iran’s ballistic missile and drone attacks are down by roughly 90%.
She said the US is also “annihilating” Iran’s navy, having destroyed 140 vessels, including almost 50 mine-layers, adding:
This is the largest elimination of a navy on the face of the planet in a three-week period since World War II.
We are keeping an eye on the White House briefing with Donald Trump’s press secretary Karoline Leavitt.
It is due to start imminently and any lines relevant to the Middle East crisis, specifically the US-Israeli war on Iran, will be covered here.
Stay tuned.
A joint statement by Kuwait, the United Arab Emirates, Bahrain, Saudi Arabia, Qatar and Jordan on has called on Iraq to take the necessary measures to immediately stop attacks launched against neighbouring countries from Iraqi territory.
The statement said the call comes to preserve “brotherly relations” and avoid further escalations.
Since the start of the Israeli-US war on Iran, Iran-backed Iraqi militias have claimed responsibility for attacks on several US bases in the region.
Russia said Wednesday it was “deeply outraged” by a reported strike on the grounds of Iran’s Bushehr nuclear power plant, which it partially constructed and helps operate.
“We are extremely outraged by this reckless, irresponsible manifestation of a disastrous course,” the Russian foreign ministry said in a statement on its website.
A projectile landed within the plant’s compound on Tuesday night, Iran’s atomic energy organisation said, accusing the United States and Israel of being responsible.
Stefanie Glinski
The days after Nowruz, the Persian New Year, are usually a bustling time in Tehran, with spring arriving, trees blossoming, businesses reopening after the holidays, and people returning to work and school.
This year, however, Iranians are trying to maintain a semblance of ordinary life against the constant backdrop of explosions, airstrikes – and a conflict many fear may drag on for weeks or months.
“More and more, people are starting to normalise this war,” said Farhad, a photography editor in Tehran. “It’s difficult, but we’re adapting and trying to return to our daily lives as much as possible. There’s no alternative. We’re tired. We just want peace.”
Explosions lit up the city’s skyline overnight on Wednesday as Israel launched fresh airstrikes, but by the morning, joggers were exercising again in the sprawling Pardisan Park. Schools and universities remain closed since the start of the war, but shops, restaurants and cafes are slowly reopening.
Aylar, a 39-year-old human rights worker who spent the first weeks of the war sheltering in her apartment with her cats, said that she had paid for an expensive VPN to try to circumvent the internet blackout imposed by Iranian authorities so she can talk to relatives abroad. “On the same day, I also went for coffee and chocolate cake with friends on what felt like a sunny spring day. These conflicting realities are bizarre,” she said.
Filipino defence minister Gilbert Teodoro, whose country has declared an energy emergency as a result of the Middle East war, has said that the strait of Hormuz must be reopened “immediately”.
Iran has virtually closed the vital strait since the US-Israeli strikes that started the war on 28 February, causing global oil and gas prices to soar.
On Tuesday, Philippines president Ferdinand Marcos declared a state of “national energy emergency,” citing risks to the domestic fuel supply and energy stability created by the war in the Middle East.
“It is of vital importance to us that the strait of Hormuz be opened immediately and kept safe,” Teodoro told AFP in an interview in Paris.
“Not only for the seafarers, but also for Philippine consumers. The poor Filipinos who need to pay astronomical prices for electricity, fuel, and power. I think the effects are worldwide.”
Iran could open a new front in the Bab al-Mandab Strait if attacks are carried out on Iranian territory or its islands, Iran’s semi-official Tasnim cited an unnamed Iranian military source as saying on Wednesday.
Yemen’s Iran-aligned Houthi group has previously launched attacks in the region where the strategic Bab al-Mandab Strait is located, Reuters reported.
Saeed Shah
Iran has sent a warning to the United States that it will carpet bomb its own territory to attack any American troops landing there, according to diplomats from a third country who passed on the threat to Washington.
The US is sending thousands of ground troops to the Middle East, which could be deployed to forcibly lift the Iranian blockade of the strait of Hormuz, which is choking global oil and gas supplies from the Gulf. Kharg Island, a tiny island in the Persian Gulf, is thought by analysts to be a likely target for invasion.
Tehran is willing to bomb its own infrastructure at Kharg Island, a crucial export terminal for Iranian oil, or elsewhere, to target American soldiers there. Iran believes that, as any landing party will have limited missile defences available, this would mean a bloodbath for US forces.
“Iran says that they don’t care that they will have to blow up their own territory,” a diplomat involved told The Guardian. “They will do it to kill American soldiers.”
The presence of Americans on Iranian soil would cross a new red line for Iran. The US military could aim to seize territory, in order to make Iran open the strait. Aside from Kharg, options include deploying the forces along Iran’s coastline or taking one of the other small islands.
Hezbollah chief Naim Qassem said Wednesday that negotiating with Israel under fire would amount to “surrender” for Lebanon, as Israel launched new strikes and Hezbollah said it was targeting Israeli troops.
UN secretary-general Antonio Guterres warned that “the Gaza model must not be replicated in Lebanon”, a comparison previously drawn by Israel officials talking about operations in Lebanon.
“Hezbollah must stop launching attacks into Israel. And Israel must stop its military operations and strikes in Lebanon, which are hitting civilians the hardest,” Guterres told reporters at the United Nations.
William Christou
Iranian officials expressed initial disapproval of a US ceasefire plan on Wednesday, even as intermediaries suggested direct talks between the two could start as early as this weekend.
Representatives from Pakistan who reportedly delivered the US plan to Iran told the Associated Press that it was a 15-point proposal that would include sanctions relief for Iran, dismantling Iran’s nuclear programme, restricting its use of missiles and reopening the strait of Hormuz, a chokepoint for about 20% of the world’s oil.
An Egyptian official also suggested it would restrict Iran’s support for armed groups across the Middle East. Some of these proposals proved to be intractable sticking points in negotiations before the war began.
A senior Iranian official speaking to Al Jazeera described it as “extremely maximalist and unreasonable”, while other officials said the country was still reviewing the proposal, despite viewing it as too favourable to US demands.
Iran had previously scoffed at the diplomatic effort and mocked the US president, Donald Trump, claiming Washington was negotiating with itself. Overnight and on Wednesday, Tehran launched even more attacks on Israel and Gulf countries, including an attack that sparked a huge fire at Kuwait international airport, while Israel continued its bombardment of Iran.
UK News
European stock markets hit record high and oil price falls to three-month low after US-Iran peace deal – business live | Business
European stock markets hit record high
European stock markets have hit a record high at the start of trading, as relief over the US-Iran peace deal ripples across global markets.
The pan-European Stoxx 600 index has jumped by 0.9% to 639 points, over the previous record high set just before the Iran war started, with shares rising in London, Frankfurt, Paris, Madrid and Milan.
Mining and travel companies are driving the rally, while oil company shares are sliding.
That follows sharp gains in Asia-Pacific markets overnight, where Japan’s Nikkei surged by 5% on hopes that the strait of Hormuz will reopen within days.
Matt Britzman, senior equity analyst at Hargreaves Lansdown, says global equity markets are starting the week firmly on the front foot after President Trump announced that a deal with Iran had been reached, adding:
The move has given investors a clear reason to dial back some of the geopolitical risk premium that has hung over markets, especially as the Strait of Hormuz is expected to reopen and oil prices move sharply lower.
Energy prices have been one of the clearest transmission channels from Middle East tensions into inflation, bond yields and equity sentiment, and there is likely to be a concerted effort to get prices down even further once this deal is finalised.
There are still details to be ironed out before markets can fully trust the agreement, but for now the direction of travel is clear: lower oil, calmer nerves and a renewed appetite for risk.
Key events
Peace deal should keep mortgage rates down
Mortgage borrowers can breathe a sigh of relief at the news of a peace deal in Iran, says Adam French, head of consumer finance at Moneyfactscompare.co.uk.
While we are far from being out of the woods yet, a lasting peace deal should dramatically reduce the risk of the Bank of England’s worst-case scenario for inflation and interest rates becoming a reality.
“Under that scenario, Base Rate could have risen to 5.25%, potentially pushing typical rates on new mortgages towards 6.75%. Instead, today’s news means mortgages rates, which have already been slowly falling for several weeks, have likely already passed their peak – at least until the next unwelcome crisis.
“Borrowers can be optimistic but with a word of caution, as inflation and economic data will continue to influence the outlook. However, a lasting peace should remove one of the biggest risks to mortgage costs and may help restore a more stable environment for hard-pressed remortgage borrowers and prospective buyers.”
Even before this morning’s drop in UK bond yields (see earlier post), average mortgage rates have dipped slightly.
Moneyfacts reports:
-
The average 2-year fixed residential mortgage rate today is 5.61%. This is down from 5.62% the previous working day.
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The average 5-year fixed residential mortgage rate today is 5.58%. This is down from 5.59% the previous working day.
Why it may take months for oil flows to return to normal
Donald Trump excitedly declared: “Ships of the World, start your engines. Let the oil flow!” last night, but the reality is that it will take some time for oil flows through the strait of Hormuz to return to pre-war levels.
One reason is that many oil tankers are simply in the wrong place, after the long closure of the strait.
Another is that some production and refining facilities have been damaged by the conflict, while others were mothballed after storate facilities filled up to the brim.
A third factor is that insurers could still be wary of the conflict reigniting, and price their cover accordingly.
Neil Shearing, group chief economist at Capital Economics, explains:
Even if ships now have safe passage, tankers are in the wrong place, oil production/refining facilities need to get up to full capacity, and questions over the cost and availability of insurance for ships traversing the Strait will remain.
Our current working assumption is that ~80% of energy flows will resume by the end of Q3. Natural gas flows will be slower to return, following the damage to Qatari facilities earlier in the conflict, which according to local officials has put 17% of production offline for two to three years.
US crude drops below $80
US crude oil has dropped to its lowest level since the second week of the Iran war.
The cost of a barrel of West Texas Intermediate (WTI) light sweet crude has dropped by 6% today to $79.72 per barrel, the first time since 10 March that it has been under $80/barrel.
That could help to pull down US gasoline prices, which climbed after the conflict began, hitting consumer confidence.
UK bond yields fall
Today’s relief rally is also driving up government bond prices, pushing down the cost of borrowing.
The yield (or interest rate) on 10-year UK government debt has dropped by 6.5 basis points (0.065 of a percentage point) to 4.775%.
Two-year bond yields are down 8bps to 4.16%.
Lower bond yields indicate that that the cost of issuing new government debt has fallen, which will be a relief for the UK Treasury after the Iran war drove up borrowing costs.
Copper mining company Antofagasta is now the top riser on the FTSE 100, up almost 8%.
Trader will be concluding that an end to the Iran war will boost the world economy, leading to more demand for raw materials such as copper.
European stock markets hit record high
European stock markets have hit a record high at the start of trading, as relief over the US-Iran peace deal ripples across global markets.
The pan-European Stoxx 600 index has jumped by 0.9% to 639 points, over the previous record high set just before the Iran war started, with shares rising in London, Frankfurt, Paris, Madrid and Milan.
Mining and travel companies are driving the rally, while oil company shares are sliding.
That follows sharp gains in Asia-Pacific markets overnight, where Japan’s Nikkei surged by 5% on hopes that the strait of Hormuz will reopen within days.
Matt Britzman, senior equity analyst at Hargreaves Lansdown, says global equity markets are starting the week firmly on the front foot after President Trump announced that a deal with Iran had been reached, adding:
The move has given investors a clear reason to dial back some of the geopolitical risk premium that has hung over markets, especially as the Strait of Hormuz is expected to reopen and oil prices move sharply lower.
Energy prices have been one of the clearest transmission channels from Middle East tensions into inflation, bond yields and equity sentiment, and there is likely to be a concerted effort to get prices down even further once this deal is finalised.
There are still details to be ironed out before markets can fully trust the agreement, but for now the direction of travel is clear: lower oil, calmer nerves and a renewed appetite for risk.
BP and Shell’s shares slide
Shares in oil companies are falling, though – BP and Shell are both down 3.7%, as investors anticipate an end to their earnngs boost from the Iran war.
FTSE 100 index hits eight-week high
Boom! Britain’s stock market has hit a near-two month high at the start of trading, as investors welcome the breakthrough between the US and Iran to end the Middle East conflict.
The FTSE 100 blue-chip share index has jumped by 99 points, or almost 1%, at the start of trading to 10,570 points, its highest level since 21 April.
Engineering firm Rolls-Royce, which makes and services jet engines, is the top riser on the FTSE 100, up 5.5%, followed by British Airways parent company IAG, up 4.8%.
UK house prices dip in June
Gwyn Topham
Two bits of good news for Britons who don’t own their homes have been revealed, with data showing a drop in house prices in June as well as fewer tenants facing rent hikes last month.
Figures from Rightmove showed the average price of property coming on the to market fell by 0.6% or £2,113 to £376,191, the biggest June fall in fourteen years, with prices 0.5% below this time in 2025. The biggest drops were seen in southern England and Wales, and in asking prices for flats rather than houses.
The property site said the number of homes for sale was still at historically high levels for summer, making it more of a buyer’s market. Mortgage affordability has also improved slightly this month, with the average two-year fixed rate deal dropping about 0.1 percentage points to 5.07%, it said.
Meanwhile, figures suggest that the introduction of the Renters Right Act may already be seeing results in terms of keeping rents down for tenants.
The new law came into force at the start of May and means landlords can only increase rents for sitting tenants once a year. According to Hamptons monthly lettings index, the number of tenants who saw their rent rise was down 23% from the same month last year. Hamptons said if the rest of the year saw similar change, it would expect only 31% of sitting tenants to face increases, compared to 40%-50% in previous years.
However, the agency warned that rent rises in Scotland, where landlords have been operating under a similar system for longer, exceeded the national average. Sitting tenants who faced rent rises had an average increase of 5.4% in May, but the figure reached 7.7% in Scotland, albeit for a lower absolute rent – £952 – than the Great Britain average of £1375.
Speaking of the ECB, their president Christine Lagarde has been warning that inflation pressures are spreading in the euro area.
In an intervew with broadcaster France Culture, Lagarde warned that high energy prices are starting to feed through to other parts of the economy, saying:
“Indirect effects of inflation, we have absolutely started to see that more or less everywhere in recent weeks.”
The US-Iran agreement is well-timed for the Bank of England, which is due to set UK interest rates on Thursday.
If the strait of Hormuz does reopen, and oil flows return towards pre-war levels, there will be less inflationary pressure – and thus less need for interest rate rises.
The European Central Bank raised its interest rates last week, but this week is the turn of the BoE, the US Federal Reserve and the Bank of Japan.
Kathleen Brooks, research director at XTB, says:
Over the past month, the price of oil is down by more than a fifth, and the Brent crude price is now back at levels from early March. This is good news for inflation, which should start tumbling monthly from June, and it could ease concerns about price pressures as we lead up to some major central bank action this week. The decline in the oil price also raises questions about whether the ECB was too hasty in raising rates last week.
European stock markets are on track to jump when trading begins, in just over 20 minutes.
Germany’s DAX share index is up 1.65% in the futures market, Reuters reports, with the UK’s FTSE 100 0.75% higher.
The US dollar is weakening, as investors shift into riskier currencies.
The pound is its highest in over a week, at $1.3438.
Markets rally across Asia
There are strong gains across Asia-Pacific markets today, as investors welcome the deal between the US and Iran.
Japan’s Nikkei share index has leapt by 5%, as has South Korea’s KOSPI, while China’s CSI300 index is 1.9% higher.
Jim Reid, market strategist at Deutsche Bank, says:
Whilst the deal is very good news for markets it looks like tough conversations will have occur in the 60-day window to ensure the peace is sustainable. As an example, the Senate needs to approve any extensive sanction relief for Iran.
For now the can kicking exercise has been very well received by markets even after a strong US close on Friday where hopes were raised of a weekend signing
Introduction: Oil falls to three-month low
Good morning, and welcome to our rolling coverage of business, the financial markets, and the world economy.
The peace deal agreed between Iran and the US is sending a wave of relief through the markets today.
Oil has tumbled 4%, and markets across the Asia-Pacific region have jumped, as investors anticipate the reopening of the strait of Hormuz.
Although it is unclear exactly what has been agreed – with the final text of their memorandum of understanding unpublished – Donald Trump’s claim that “oil will flow on both ends again for the region, and the world” is pushing down energy prices – a relief for busineses, consumers, politicians and central bankers alike.
Brent crude has fallen as low as $83.04, its lowest since 10 March, after the prime minister of Pakistan announced the US and Iran will sign a memorandum of understanding in Switzerland on Friday.
That still leaves Brent above its pre-war price of $72.48 a barrel, though.
Trump has indicated that the opening of the strait is contingent upon the signing of the peace deal, scheduled for Friday.
Iran’s Mehr state news, though, reported that the agreed memorandum of understanding calls for the reopening of the strait within 30 days under “Iranian arrangements” – an indication that Tehran hasn’t surrendered its control of the waterway.
Chris Weston of IG points out that there are still obstacles to overcome:
The probable reopening of the Strait of Hormuz later this week would represent a significant positive development. Markets had increasingly questioned how long inventory draws could offset supply disruptions and whether physical dislocations would begin weighing more heavily on risk assets. The focus now shifts towards understanding what normalisation of logistics could realistically look like, and how quickly shipping volumes can return to pre-conflict levels of 120 to 140 commercial vessels transiting eastbound and westbound each day.
There are still obstacles to overcome. Mines may need to be cleared, and there may be structural damage to refineries and export facilities around the region that will take time to repair and come back to pre-conflict capacity.
The agenda
Paying tribute, Sir Keir Starmer said Lord Hattersley “was a giant of the Labour movement”.
Source link
My partner and I paid £2,150 for a week’s all-inclusive break in Marrakech with easyJet Holidays.
We chose the Jaal Riad Resort Hotel because of its pool and spa. When we arrived, we were told that use of the heated pool cost £24 a person an hour, the Jacuzzi £24 for 20 minutes, and the hammam was £16 for 20 minutes.
Nowhere were these extra fees listed when booking. EasyJet Holidays rejected my complaint and referred me to a line buried at the bottom of the list of facilities that said charges may apply. We were planning on using the pool regularly but could not afford it. If we had known, we would have booked elsewhere.
DP, Cambridgeshire
Hidden charges can hugely inflate the cost of holidays. Resort fees are the most pernicious – some hotels charge up to £50 a person a day for facilities whether or not they are used.
Then there’s the daily tourist tax levied via the accommodation provider during the stay in some countries, and ancillary fees for upgraded wifi for sun loungers.
EasyJet Holidays makes a big deal of the pool – it’s a prominent photo on the webpage for the hotel.
No asterisk refers potential bookers to the crucial caveat that a couple, wishing to avail themselves once a day during a week’s stay, would have to pay almost £350 extra.
Even the eagle-eyed who alighted on the paragraph of small print at the bottom of the page, would be none the wiser.
Only after declaring that the facilities are subject to height and weight restrictions, seasonal availability, opening times, and age and dress code, does it mention that they “may” attract additional charges. These are not listed.
This is potentially unlawful, according to consumer lawyer Gary Rycroft.
“The facilities were prominently marketed as part of the holiday experience, and extra charges were not clearly disclosed before purchase,” he says. “Under the Digital Markets, Competition and Consumers (DMCC) Act 2024, businesses must not omit material information that would influence a consumer’s decision about whether to enter into a contract.”
EasyJet is defensive. “We always strive to make it clear that use of hotel facilities may incur additional charges,” it told me.
The company said then that it was reviewing the description to “further highlight that the use of the spa facilities is chargeable”, although, at the time of writing, three weeks later, the webpage remained unchanged. It has also now offered a £500 goodwill payment.
As the holiday season begins, you need to read the small print to avoid nasty surprises.
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