Ecommpay named finalist for eCommerce Awards payment

SOFIAH NICHOLE SALIVIO

News Editor

Ecommpay has been named a finalist in the 2026 eCommerce Awards for Best eCommerce Payment Solution. The shortlist recognises its Currency Choice and Try Again payment features.

The two features were selected in a category highlighting payment tools used in online retail. Launched in 2007, the awards programme focuses on initiatives and products in eCommerce.

Currency Choice allows merchants using Ecommpay’s platform to show customers a choice of currencies on the payment page. Shoppers can then complete purchases in their preferred currency rather than a merchant’s default base currency.

Try Again is designed for transactions where an initial payment attempt fails. It allows customers to retry the payment or choose another payment method within the same transaction instead of restarting the checkout process.

The shortlisting reflects a continued focus among payment providers on reducing friction at checkout, particularly for merchants selling across borders. Failed transactions and currency mismatch remain common causes of basket abandonment in online retail, especially when consumers are presented with unfamiliar payment options or unexpected conversion choices.

Ecommpay says its platform offers more than 100 alternative payment methods through a single integration. It positions that model as a way for merchants to support international expansion without adding multiple payment partners.

Founded in 2012 and headquartered in London, the payments company provides acquiring, payment processing and orchestration services. It also offers open banking, recurring billing and direct debits through the same platform.

Checkout focus

For merchants operating in several markets, the payment page has become an increasingly important point of conversion. Providers have added tools to address local preferences, repeat failed authorisations and create a clearer path through checkout in an effort to reduce lost sales.

Currency display is one of those areas. Consumers are often more likely to complete a purchase when they can see the amount they will be charged in a familiar denomination, while merchants seek to avoid confusion when settlement currency and display currency differ.

Retry tools have also grown in importance as online businesses try to recover sales that might otherwise be lost after a declined attempt. In practice, that can mean allowing a shopper to switch from one payment method to another without leaving the transaction flow.

Max Ryzhov, Chief Product Officer at Ecommpay, commented on the recognition and the role of the shortlisted tools. “These seemingly simple changes to the payment journey have helped reduce declines and prevented customers from abandoning checkout. We are delighted these innovations have been recognised in the eCommerce Awards programme. The shortlisting is testament to the expertise and dedication of our entire team, and confirms the importance of these developments in the journey to make payments inclusive and frictionless for every customer,” Ryzhov said.

Platform reach

Ecommpay describes itself as a global payments platform that aims to support merchants needing both local and cross-border payment acceptance. Its offering combines local and global acquiring with a range of payment methods accessed through a single application programming interface.

That approach reflects a broader trend in the payments sector, where merchants have sought to consolidate services previously handled by separate providers. Bringing payment processing, orchestration and additional payment options into one setup can reduce operational complexity for retailers, particularly those entering new markets.

Ecommpay also holds regulatory authorisation in the UK for payment services and is a principal member of both Mastercard and Visa. Its platform is certified to PCI DSS Level 1, a standard commonly used in the payments industry for card data security.

The Best eCommerce Payment Solution category places Ecommpay among providers competing on the customer checkout experience rather than back-end processing alone. In online retail, where small changes to payment flow can affect conversion rates, features that address failed payments and local currency choice have become central to how providers differentiate their services.

Ryzhov said the shortlisted developments had “helped reduce declines and prevented customers from abandoning checkout.”