Brits urged to hunt for Next and ASOS vouchers worth £125m

New figures have revealed that high street fashion giants Next and ASOS are holding a combined total of £125 million in unredeemed vouchers.

With families preparing for trips, festivals, and last-minute getaways, consumer experts warn that many may have forgotten vouchers tucked away in their inboxes, wallets, or digital accounts.

Joe Lytwyn, a finance expert at thimbl.com, said: “Vouchers are one of the easiest forms of forgotten money because they are often given at Christmas or birthdays, then quickly buried in inboxes or left in wallets for months.

Next has reported £114.6 million in revenue linked to unspent gift cards (Image: Next)

“A lot of people will be shopping for summer holidays over the next few weeks without realising they may already have £20, £50, or even £100 sitting unused on an old gift card or digital voucher.

“With household budgets still under pressure, taking a few minutes to search through emails and drawers could genuinely save families money this summer.”

According to company accounts, ASOS has £11.1 million in revenue linked to unspent gift cards, while Next reported £114.6 million.

Lytwyn encouraged shoppers to search their inboxes using keywords such as “gift card,” “voucher,” “store credit,” “ASOS,” “NEXT,” “refund,” and “e-gift.”

He also recommended checking old wallets, purses, and cashback apps for leftover balances.

Many consumers also forget about digital vouchers stored inside retailer apps or linked to online accounts they no longer regularly use.

“Many retailer gift cards remain usable for long periods, although expiry dates and conditions vary between businesses,” Lytwyn shared.

“Some shoppers may also have partial balances remaining on cards they believe have already been fully used.”

To avoid losing track of gift cards in the future, Lytwyn suggested screenshotting digital vouchers and saving them in a dedicated phone album or email folder.

He also advised using gift cards strategically during seasonal promotions or sales to maximise value—especially when retailers are discounting summer fashion and accessories.

Experts warn about leaving gift cards unused for too long

Consumer experts have also warned about the risks of leaving gift cards unused for too long.

In the event of a retailer going into administration, gift card holders are often treated as unsecured creditors.

This means they may not be able to redeem or recover the value of their vouchers.

While some may still be able to use their cards while the business continues trading, others would need to submit claims with proof of purchase.

For purchases over £100 made on a credit card, shoppers may be protected under Section 75 of the Consumer Credit Act.

Smaller amounts could potentially be reclaimed through a chargeback scheme.

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Lytwyn said: “A lot of people don’t think of vouchers as part of their household finances, but they absolutely are.

“When money is tight, forgotten balances can be one of the quickest and easiest ways to reduce spending without cutting back on summer plans.

“It only takes a few minutes to check, but many shoppers could end up finding money they had completely forgotten existed.”

Will you be taking on this advice for keeping track of vouchers? Let us know in the comments.