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Multiverse & Synthesia add AI video tools for learners

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SOFIAH NICHOLE SALIVIO

News Editor

Multiverse has partnered with Synthesia to add AI video creation to its AI Learner Toolkit, extending the use of Synthesia’s software across Multiverse’s UK learner base.

Learners on Multiverse programmes will be able to use Synthesia’s video tools as they design and deliver AI projects inside their organisations. The toolkit already includes a range of no-code, low-code and generative AI products used by workers in sectors including financial services, public services and professional services.

The tie-up formalises an existing relationship. Multiverse has already been using Synthesia to produce parts of its own learning content, allowing materials to be updated more quickly as AI tools evolve.

Learner examples suggest the software is already being used in day-to-day operations, not just training exercises. Two local government workers used Synthesia for resident communications: one halved production time, while another created accessibility-compliant content that shifted service delivery from assisted to digital channels.

In insurance, a customer operations professional replaced live manual training for vulnerable customers with standardised AI-generated video modules. That improved consistency, reduced workload and strengthened auditability.

Elsewhere, a programme director at an international real estate company has been using the software to create multilingual training materials at scale. The approach replaced text-based content and avoided the need for traditional filming and voiceover work.

Workforce focus

The partnership comes as employers face pressure to show practical returns from AI adoption while training staff to use new tools. Multiverse works with more than 30,000 learners across the UK and more than 1,500 companies, giving it a sizeable base through which workplace AI products can spread.

Synthesia’s platform is used by more than 65,000 businesses globally, including 90% of the Fortune 100. The London-based company was founded in 2017 and recently raised USD $200 million in a Series E funding round, giving it a valuation of USD $4 billion.

Multiverse has also attracted significant backing, raising about USD $600 million in venture funding. It describes itself as Europe’s only EdTech unicorn.

The deal highlights a growing overlap between workplace learning providers and AI software companies. Rather than limiting AI training to theory or general awareness, employers are increasingly looking for ways to place specific tools into staff workflows so projects can be developed and tested inside business units.

That is particularly relevant in regulated and service-heavy sectors, where video can be used for internal training, customer communications and compliance processes. Standardised video content may also appeal to organisations seeking greater consistency in how information is delivered across teams and regions.

Euan Blair, Founder and Chief Executive Officer, Multiverse, said: “The true power of AI occurs when brilliant tech meets human capability. Together with Synthesia, we are turning that vision into reality, putting world-class video AI straight into the hands of our learners to become creators and innovators. They are finding the real-world use cases that improve productivity and create tangible outcomes. And this is how widespread AI adoption actually happens.”

Victor Riparbelli, Co-founder and Chief Executive Officer, Synthesia, said: “We’re at a rare inflection point: AI is becoming genuinely capable, and at the same time, upskilling and reskilling workforces is now a board-level priority. The question isn’t whether organisations need to transform – it’s how fast they can build the human capability to make it real. Synthesia and Multiverse sit at exactly that intersection. Embedding Synthesia into Multiverse’s programmes means tens of thousands of learners will learn to create, communicate and share knowledge, enhanced by AI.”



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UK retail giant set to open new store in Oxfordshire

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The cards, gifts and celebration retailer has applied for planning permission to install signage at the old Claire’s Accessories store at Banbury Gateway.

Both of the Claire’s Accesories shops shut down last year in Banbury, with one at Castle Quay Shopping Centre and the other at Banbury Gateway Shopping Park.

Card Factory already has stores at Banbury Cross Retail Park and the one in the Castle Quay Shopping Centre.

READ MORE: Oxfordshire e-bike and e-scooter scheme to be significantly expanded

Shoppers enter a Card Factory store in Newcastle-under-Lyme, Staffordshire.Card Factory store in Newcastle-under-Lyme, Staffordshire. (Image: Barrington Coombs, PA Wire)

The gift retailer has shops also has shops in Headington, Cowley, Kidlington, Abingdon, Bicester, Witney, Didcot and Wantage.

The gift shop has over 200 shops across the UK, with the first Cardfactory store opening in Wakefield in 1997.

Last year Card Factory acquired personalised greetings card business Funky Pigeon from WH Smith for £24m.

Claire’s permanently closed in April after the major UK fashion brand collapsed into administration.

The high street chain was put into administration back in January 2026 alongside The Original Factory Shop (TOFS).

The two retailers had already undergone restructuring and were bought by investment firm Modella Capital last year.

Oxford Mail has asked the retailer if they have an opening date for the Banbury Gateway site and whether the opening will affect either of their other two Banbury stores.





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EcoOnline & J.S. Held join forces on workplace safety

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SOFIAH NICHOLE SALIVIO

News Editor

EcoOnline has formed a global partnership with risk advisory firm J.S. Held, combining software tools with advisory services for workplace safety and crisis response.

The agreement focuses on three areas: environmental, health and safety management; crisis management; and lone worker protection. Both groups say employers face widening operational risks and fragmented oversight.

New survey data from EcoOnline points to a sizeable gap between worker concerns and employer preparedness. Nearly half of workers surveyed said they had experienced a workplace accident or illness, while 74% said more digital tools would make them feel safer at work.

The findings also suggest crisis planning remains poorly understood in many organisations. Only 31% of respondents said their employer had a crisis management plan they fully understood.

Lone worker safety emerged as another concern. EcoOnline said 32% of workers identify as lone workers, but only 56% believe their employer takes responsibility for their safety. One in three also said they had an accident while working alone in the past year.

Shared offer

Under the partnership, EcoOnline will provide software for incident reporting, safety management, crisis planning and lone worker monitoring, while J.S. Held will add field-based advisory services in risk assessment, preparedness and response.

The arrangement is intended to give organisations a more joined-up way to manage safety and operational disruption, linking digital reporting and oversight with support for implementation and field response.

The initial focus will be on the three areas outlined in the agreement, with scope expected to expand across EcoOnline’s broader software portfolio over time.

The tie-up reflects a wider trend in corporate risk management as companies try to connect compliance systems, workforce communication and emergency planning. Employers in sectors with dispersed staff, hazardous environments or isolated roles have faced growing scrutiny over how they monitor risk and respond to incidents.

EcoOnline’s survey also suggests worker expectations are shifting. Some 77% of respondents said an unsafe workplace could prompt them to change employer, placing safety alongside pay and flexibility as a retention factor.

Risk pressure

For crisis readiness, the partnership aims to improve access to plans and co-ordination during disruption. For lone worker protection, it focuses on oversight, communication and escalation when an employee is operating alone in a higher-risk setting.

Both companies argue that risk has expanded faster than the systems many employers use to manage it, leaving some organisations reliant on disconnected processes for workplace safety, emergency response and employee protection.

Kris McKenzie, chief revenue officer at EcoOnline, linked the partnership to the survey findings. “Workers are already aware of how broad operational risk has become. What they’re less confident in is whether their employer has the plans, processes, and visibility to deal with it,” said McKenzie. “J.S. Held’s hands-on advisory expertise amplifies the impact of our intelligent automation, giving organisations a clearer path to future-proof their readiness and protect their people.”

J.S. Held said the partnership fits its approach to advising businesses on connected operational risks, particularly where safety, resilience and supply chain issues overlap.

Andrea Korney, vice president of sustainability and supply chain at J.S. Held, said businesses were dealing with increasingly intertwined threats across day-to-day operations.

“We work with businesses facing more complex, connected risks across safety and operations,” said Korney. “Our role is to help them understand that complexity in context and act with confidence. EcoOnline’s comprehensive suite of out-of-the-box safety and sustainability software gives customers a practical foundation to implement faster, strengthen oversight, and build a more unified operational picture.”

The partnership gives EcoOnline a way to pair its software with consultancy support at a time when employers are under pressure to show that safety systems are understood in practice, not just documented in policy. For J.S. Held, it adds a software layer to advisory work for clients seeking more consistent visibility over incidents, staff exposure and emergency procedures.

Both companies present the alliance as a response to a workplace risk landscape that no longer sits neatly within separate departments. The data they cite suggests many workers already see that shift, with accident rates, lone working concerns and weak understanding of crisis plans pointing to the same problem: employers may have tools or procedures in place, but staff do not always trust that they are connected or effective.



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International investors back Oxford-based AI work

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Japanese owned Aioi R&D Lab uses artificial intelligence and advanced data science to turn cutting‑edge academic research into real‑world commercial applications.

By combining Japanese expertise with British research excellence, the Lab is developing solutions to major global challenges and emerging risks, including those arising from AI data privacy, fraud, autonomous driving, ageing populations and supply chain disruptions.

Since 2020, Aioi has invested nearly £50M in Oxford-based AI and technology ventures.

Around 40 people are currently employed at its R&D Lab in Oxford, with its workforce expected to double by the end of the year, creating highly skilled roles in AI, data science and engineering.

Former chief scientific adviser Sir Patrick Vallance, during a media briefing in Downing Street on (Image: PA)

In April, the foreign secretary visited Japan to discuss opportunities to work on joint priorities, including economic growth.

Collaboration on fast‑growing technology sectors was also at the centre of conversations between prime minister Sir Keir Starmer and Japanese prime minister Sanae Takaichi this weekend.

During the visit, the leaders agreed a new UK-Japan Frontier Tech Partnership which will see British research translated into scalable technology with Japanese investment, from AI to robotics, quantum, space and defence tech.

The UK’s total bilateral trade with Japan is now worth £34.6 billion., with over 1,200 Japanese companies in the UK in 2022, providing over 150,000 UK jobs.

Minister for the Indo-Pacific, Seema Malhotra, said: “Aioi R&D Lab in Oxford is a powerful example of how the UK’s international partnerships support growth at home – attracting investment, creating high‑skilled jobs, and translating world‑class research into real‑world impact.

“By strengthening collaboration with Japan in priority sectors like AI and data science, this work supports our growth mission and reinforces the UK’s position as a partner of choice for global innovation.”

Originally launched as a partnership between Japanese insurer Aioi Nissay Dowa and Mind Foundry, an Oxford University spin-out, Aioi fully acquired the AI consulting business from Mind Foundry last year.

The Oxford Lab’s expansion has been backed by the UK Government, including support from the British Embassy in Tokyo, which has helped showcase its work to major Japanese corporates at a number of large-scale events.

Following introductions from the UK Government, Aioi has also invested in several other Oxford spinouts, including Natcap, a nature intelligence provider; OXA, a world-leading autonomous driving software developer; and Macrocosm, a complexity economics modelling company.

Junichi Ikagami, chief executive of Aioi R&D Lab, said: “One of the UK’s key strengths is its world-class AI and research capability.

“Combining this with our extensive client base across industries creates a powerful opportunity for innovation.

“Supported by the strong and stable relationship between the UK and Japan, we have successfully turned emerging technologies into real-world solutions, and we look forward to delivering even greater impact in the years ahead.”

UK science minister Lord Vallance said: “Aioi is demonstrating what is possible when you combine world-class British research with international expertise, and this expansion will bring a further boost to jobs and create opportunities for new spinouts in Oxfordshire.”





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