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UK online sales rise 11.4% in February despite dip

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UK online sales values rose 11.4% year on year in February, according to Office for National Statistics retail data highlighted by Parcelhero. Overall retail sales volumes increased 2.5% from a year earlier.

The figures point to a stronger month for consumer spending than the same period last year, with growth also visible in the latest three-month ONS measures.

Overall retail sales volumes for the three months to February were 3% higher than in the same period a year earlier. Over the same period, online spending values rose 12.1%, suggesting eCommerce remained a notable source of retail growth.

That annual picture contrasted with a weaker month-on-month reading. Compared with January, overall retail sales volumes fell 0.4% in February, while non-store retailing volumes – a category largely made up of online sales – slipped 0.5%.

Even so, the value of online spending edged higher every month. Online sales values rose 0.6% from January, indicating that although shoppers may have bought fewer goods online, they spent more overall.

The figures underline the mixed state of the consumer economy. Annual comparisons suggest households spent more freely than a year earlier, but the monthly decline in volumes points to weaker momentum after January.

Parcelhero also warned that the wider geopolitical backdrop could weigh on retail sentiment in the next set of figures.

David Jinks, Head of Consumer Research at Parcelhero, said the latest retail sales estimates for February offered “much to cheer”. Overall sales volumes rose 2.5% year on year, and the outlook for eCommerce was even stronger, with the amount Britons spent online up 11.4% compared with February 2025.

“Of course, monthly retail figures are notoriously volatile, which is why the ONS is increasingly concentrating on three-month figures. Here again, overall retail sales volumes were 3% higher for the three months to February 2026 than for the same period last year. Even more strikingly, online spending values rose 12.1% year on year when comparing the three months to February 2026 with the same period to February 2025,” said Jinks.

“However, the picture was more mixed when compared with the previous month. Overall retail sales volumes are estimated to have fallen 0.4% in February from January, with non-store retailing volumes – the category primarily made up of online sales – falling 0.5%. Encouragingly, though the amount of goods bought online in February may have slipped, online sales values – the amount of money spent – rose 0.6% from January, perhaps indicating shoppers were prepared to spend a little more on higher-value items once the January sales had finished,” he continued.

He highlighted that “retail in February 2026 was considerably healthier than in the same month last year”, but warned that broader geopolitical risks could overshadow recent gains. “The elephant in the room,” he said, is President Trump’s attack on Iran. With the US and Israel launching surprise air strikes on 28 February and the conflict widening since, he said the March retail estimates, due on 24 April, will provide an early indication of how consumer confidence has been affected.

“Ultimately, however fickle or strong key retail periods prove to be, stores with both a High Street and online offering are best protected against unexpected events. Parcelhero’s report ‘2030: Death of the High Street’, which has been discussed in Parliament, argues that retailers must develop an omnichannel approach, embracing both online and physical store sales,” said Jinks.

Mixed signals

The divergence between annual and monthly data is likely to draw attention from retailers trying to judge whether demand is strengthening or merely stabilising. Value growth can reflect shoppers buying more expensive items, paying higher prices, or a combination of both, while volume data gives a clearer measure of how much consumers actually purchased.

Non-store retailing remains an important indicator because it captures much of the UK’s online trade. A monthly fall in that category alongside a rise in online spending values suggests basket sizes or average selling prices may have increased even as transaction volumes softened.

Consumer mood

The reference to Iran highlights how quickly external shocks can alter the retail outlook. Rising geopolitical tensions can feed through to energy costs, transport prices and consumer confidence, all of which shape household spending decisions.

For retailers, that creates a difficult backdrop even after a stronger annual showing in February. Businesses with both shop and online operations may be better placed to absorb swings in demand between channels, particularly when consumer behaviour shifts suddenly.

The latest figures add to evidence that digital spending remains resilient even when broader retail performance is uneven. Online spending values outpaced total retail volume growth by a wide margin on both the year-on-year monthly and rolling three-month measures.

Whether that trend continues will depend on the next official readings on consumer activity and on whether households remain willing to spend amid a more uncertain international backdrop. For now, February offered retailers a firmer annual comparison, but it also exposed signs of fragility beneath the headline growth.



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Network Rail will not reopen Botley Road early despite completion

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Gas network company SGN confirmed it had repaired three minor gas leaks and left the site on Monday, August 3, six days earlier than expected.

The leaks were discovered during excavation works last month and contributed to the pushing back of the road’s reopening date, yet again, to September 20.

The completion of the gas mains replacement marked a significant step forward in the wider Oxford Station improvement project, which was originally budgeted at £161 million but is now expected to cost at least £237 million.

The development prompted hopes that Botley Road, closed beneath the rail bridge since April 2023, could reopen earlier than planned.

However, Network Rail has moved to manage expectations, saying the project remains on course to meet its existing target date rather than finish ahead of schedule.

A Network Rail spokesperson said: “We’re pleased that SGN has completed its gas mains replacement work.

“While this is an important milestone, it doesn’t necessarily mean the overall project will finish early as some remaining work is dependent on access to the railway, which we have had to rearrange to enable the replacement of the gas main.

“Our focus remains on meeting our planned deadline of 20 September for reopening Botley Road to traffic.”

While the completion of the gas works removes one of the most recent obstacles facing the scheme, Network Rail says further work under the bridge and around the station is still needed before the route can reopen to traffic.





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40-year-old Oxfordshire gymnastics club at risk of closure due to heat

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The club is currently struggling in the summer heat, and has launched a new fundraiser to keep its gymnasts safe.

The club, which is based at Grove House Barn near Warkworth in Banbury, launched the fundraiser so it could buy and install four air conditioning units to keep its space cool.

Currently, the club hopes to raise £7,000 through the appeal so it can buy four 10kW air conditioning units and cover all the installation costs.

So far, the club has raised £380.

Karl Wade, director of Wade Gymnastics, said the club has become “increasingly warm” during the summer months due to the rising temperatures.

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Wade Gymnastics at Grove House Barn in BanburyWade Gymnastics at Grove House Barn in Banbury (Image: Google Maps)

“Despite our best efforts to keep doorways and shutters open, it becomes very uncomfortable for gymnasts to play and train,” Mr Wade said.

He added: “The safety of our gymnasts and coaches is always our utmost priority.

“Unfortunately, the risk of having to close the business during these hot spells is increasing and we need to have more effective ways of keeping everyone cool.

“An air conditioning system would allow the business to stay open during those extreme hot conditions and continue to provide classes for everyone who attends.”

The gym currently delivers classes seven days a week for around 900 people, which range from toddlers to athletes competing at national level.

The gym club was founded more than four decades ago by Ruth Wade and, for the past 20 years it has been based at its current facility.





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Solihull Council appoints ICS.AI for AI discovery phase

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SOFIAH NICHOLE SALIVIO

News Editor

Solihull Council has appointed ICS.AI to deliver the first phase of an AI Transformation Discovery programme to examine how artificial intelligence could be used across several resident-facing services.

The 24-week programme will review opportunities in Adult Social Care, Children’s Services, Economy & Infrastructure, and Public Health. It is intended to help the council decide where AI could be used and where future spending should be directed.

In this first phase, ICS.AI will assess the council’s readiness for AI and identify use cases across the four service areas. The programme is expected to produce a prioritised shortlist of about 200 use cases, including 50 validated from a finance perspective, alongside a longer-term AI Transformation Roadmap.

The work is intended to create an evidence base before any wider implementation decisions are taken. Ethics, privacy, and safeguarding will be considered throughout the assessment process.

Discovery phase

ICS.AI will use its AI Target Operating Model framework to review Solihull’s current position across five dimensions before ranking opportunities. The outputs will be based on council-owned baseline data and reviewed by public sector specialists.

The approach reflects a broader pattern among local authorities exploring AI in service delivery while facing pressure to justify spending and manage risks around data use and public accountability. Councils have also been seeking clearer business cases before committing to larger technology programmes.

Solihull said the discovery exercise would support a measured approach to service modernisation. The authority wants to identify where AI could improve services for residents while also demonstrating value for money.

“We are committed to taking a well-considered and planned approach to modernising the services we provide. By building a strong evidence base for future decisions, this programme will help us understand where the greatest AI opportunities exist. We will then be able to prioritise those improvements that will deliver the greatest benefit for residents, while ensuring full value for the council,” said Councillor Dave Pinwell, Cabinet Portfolio Holder for Resources, Solihull Council.

Public sector focus

ICS.AI said the Solihull engagement builds on work it has carried out with more than 20 public sector organisations using its AI transformation and discovery assessments. Those organisations include Derby City Council.

The company focuses on AI projects for the public sector, where interest has increased as authorities look for ways to manage demand pressures in social care, public health, and other frontline services. At the same time, councils are under scrutiny to show that new technology investments are proportionate and supported by practical evidence.

Dwayne Johnson, Chief Local Government Officer at ICS.AI, said local authorities need stronger justification before committing funds. “Local authorities need confidence that every investment is backed by robust evidence and long-term value for residents. Solihull Council is taking the right approach by starting with a structured discovery programme that builds a clear understanding of priorities before decisions are made. By developing finance-validated business cases and a practical roadmap, the council can be more proactive in the decisions it makes,” he said.

The programme’s initial outputs are expected to give Solihull a ranked view of where AI could be applied across services, the level of organisational readiness, and which projects may warrant further consideration. This first phase is focused on identifying options rather than moving directly into deployment.

For local government leaders, that distinction is becoming increasingly important as councils test AI in areas that affect vulnerable residents and essential public services. In Solihull’s case, the work spans some of the authority’s most visible functions, including care services, children’s provision, public health activity, and parts of local infrastructure planning.

The council aims to use the findings to inform later investment decisions through finance-validated business cases and a practical roadmap for future priorities.



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