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Tenzo appoints Jane O’Riordan as Chair of the Board

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Tenzo has appointed Jane O’Riordan as Chair of the Board, adding a senior hospitality executive to its leadership team.

O’Riordan brings more than 25 years of industry experience, including roles at Nando’s, Pizza Express and Gourmet Burger Kitchen. She currently chairs Caravan Restaurants and Red Engine, the parent company of Flight Club Darts and Electric Shuffle, and previously served as Chair of Turtle Bay.

Her appointment comes as hospitality operators face sustained pressure on margins and staffing. Tenzo sells a data and analytics platform that helps multi-site restaurant and hospitality groups track live sales, labour, inventory, reservations and guest information in one system.

The role will focus on supporting long-term strategy and governance as Tenzo looks to expand further in the UK and overseas. Founded in 2016 by Christian Mouysset and Adam Taylor, the company aims to give restaurant operators a real-time view of performance rather than relying on historical reporting.

Sector experience

O’Riordan also chairs the UK Hospitality Sector Council’s Innovation Working Group, giving her a broader role in industry discussions on change and modernisation. Her career has spanned board and operating positions across restaurant and leisure brands, making her a well-known figure in the UK’s casual dining market.

That background is likely to be relevant for a company serving a sector grappling with rising costs, labour shortages and weaker consumer spending. Operators are under pressure to improve decision-making at site level while managing wage bills, stock levels and customer demand more precisely.

In comments released alongside the appointment, O’Riordan linked those pressures to the need for real-time information in restaurant operations.

“I have always believed data should empower operators, not overwhelm them. This is what excites me about Tenzo. The team has built a platform with real impact, helping hospitality businesses become smarter, more resilient and more profitable at a time when the industry needs it most.

“With margins under pressure and labour challenges continuing, Tenzo is giving operators an opportunity to turn real-time data into confident, decisive action. I am excited to help scale Tenzo’s vision responsibly, both in the UK and internationally,” O’Riordan said.

Company focus

Tenzo operates in a crowded hospitality software market, where restaurants increasingly rely on a mix of point-of-sale systems, labour scheduling tools, booking platforms and customer feedback products. Companies in this market are trying to reduce the fragmentation that leaves operators switching between separate systems to understand daily trading.

Tenzo’s approach is to combine those data sources into a single operational view, allowing managers to respond more quickly to issues such as staffing levels, sales trends and cost control.

Mouysset said O’Riordan’s experience as a chair and her understanding of the restaurant market were key factors in the appointment.

“Jane’s appointment marks an exciting time for the business. As Tenzo approaches its next stage of growth, Jane will be influential not only because of her outstanding Chair experience leading fast-growth brands, but also because of her deep, hands-on understanding of the hospitality industry today.”

“Jane is aligned with our customer-obsessed mindset and belief in constant experimentation, as well as our view of Tenzo. Like us, she sees Tenzo as the glue that holds together the hospitality technology stack, helping orchestrate and democratise access to data for all operators,” Mouysset said.

The appointment also reflects a wider trend of hospitality technology companies seeking board members with direct operating experience in restaurants and leisure. As cost pressures persist across the sector, software vendors are increasingly expected to show not just technical expertise but also a clear understanding of how site managers and senior operators make day-to-day decisions.

For Tenzo, bringing in a chair with experience across both established restaurant chains and newer leisure formats gives the board exposure to different operating models across the market.



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Network Rail will not reopen Botley Road early despite completion

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Gas network company SGN confirmed it had repaired three minor gas leaks and left the site on Monday, August 3, six days earlier than expected.

The leaks were discovered during excavation works last month and contributed to the pushing back of the road’s reopening date, yet again, to September 20.

The completion of the gas mains replacement marked a significant step forward in the wider Oxford Station improvement project, which was originally budgeted at £161 million but is now expected to cost at least £237 million.

The development prompted hopes that Botley Road, closed beneath the rail bridge since April 2023, could reopen earlier than planned.

However, Network Rail has moved to manage expectations, saying the project remains on course to meet its existing target date rather than finish ahead of schedule.

A Network Rail spokesperson said: “We’re pleased that SGN has completed its gas mains replacement work.

“While this is an important milestone, it doesn’t necessarily mean the overall project will finish early as some remaining work is dependent on access to the railway, which we have had to rearrange to enable the replacement of the gas main.

“Our focus remains on meeting our planned deadline of 20 September for reopening Botley Road to traffic.”

While the completion of the gas works removes one of the most recent obstacles facing the scheme, Network Rail says further work under the bridge and around the station is still needed before the route can reopen to traffic.





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40-year-old Oxfordshire gymnastics club at risk of closure due to heat

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The club is currently struggling in the summer heat, and has launched a new fundraiser to keep its gymnasts safe.

The club, which is based at Grove House Barn near Warkworth in Banbury, launched the fundraiser so it could buy and install four air conditioning units to keep its space cool.

Currently, the club hopes to raise £7,000 through the appeal so it can buy four 10kW air conditioning units and cover all the installation costs.

So far, the club has raised £380.

Karl Wade, director of Wade Gymnastics, said the club has become “increasingly warm” during the summer months due to the rising temperatures.

READ MORE: Thames Water leakage targets are ‘not realistic’ says boss after pay rise

Wade Gymnastics at Grove House Barn in BanburyWade Gymnastics at Grove House Barn in Banbury (Image: Google Maps)

“Despite our best efforts to keep doorways and shutters open, it becomes very uncomfortable for gymnasts to play and train,” Mr Wade said.

He added: “The safety of our gymnasts and coaches is always our utmost priority.

“Unfortunately, the risk of having to close the business during these hot spells is increasing and we need to have more effective ways of keeping everyone cool.

“An air conditioning system would allow the business to stay open during those extreme hot conditions and continue to provide classes for everyone who attends.”

The gym currently delivers classes seven days a week for around 900 people, which range from toddlers to athletes competing at national level.

The gym club was founded more than four decades ago by Ruth Wade and, for the past 20 years it has been based at its current facility.





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Solihull Council appoints ICS.AI for AI discovery phase

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SOFIAH NICHOLE SALIVIO

News Editor

Solihull Council has appointed ICS.AI to deliver the first phase of an AI Transformation Discovery programme to examine how artificial intelligence could be used across several resident-facing services.

The 24-week programme will review opportunities in Adult Social Care, Children’s Services, Economy & Infrastructure, and Public Health. It is intended to help the council decide where AI could be used and where future spending should be directed.

In this first phase, ICS.AI will assess the council’s readiness for AI and identify use cases across the four service areas. The programme is expected to produce a prioritised shortlist of about 200 use cases, including 50 validated from a finance perspective, alongside a longer-term AI Transformation Roadmap.

The work is intended to create an evidence base before any wider implementation decisions are taken. Ethics, privacy, and safeguarding will be considered throughout the assessment process.

Discovery phase

ICS.AI will use its AI Target Operating Model framework to review Solihull’s current position across five dimensions before ranking opportunities. The outputs will be based on council-owned baseline data and reviewed by public sector specialists.

The approach reflects a broader pattern among local authorities exploring AI in service delivery while facing pressure to justify spending and manage risks around data use and public accountability. Councils have also been seeking clearer business cases before committing to larger technology programmes.

Solihull said the discovery exercise would support a measured approach to service modernisation. The authority wants to identify where AI could improve services for residents while also demonstrating value for money.

“We are committed to taking a well-considered and planned approach to modernising the services we provide. By building a strong evidence base for future decisions, this programme will help us understand where the greatest AI opportunities exist. We will then be able to prioritise those improvements that will deliver the greatest benefit for residents, while ensuring full value for the council,” said Councillor Dave Pinwell, Cabinet Portfolio Holder for Resources, Solihull Council.

Public sector focus

ICS.AI said the Solihull engagement builds on work it has carried out with more than 20 public sector organisations using its AI transformation and discovery assessments. Those organisations include Derby City Council.

The company focuses on AI projects for the public sector, where interest has increased as authorities look for ways to manage demand pressures in social care, public health, and other frontline services. At the same time, councils are under scrutiny to show that new technology investments are proportionate and supported by practical evidence.

Dwayne Johnson, Chief Local Government Officer at ICS.AI, said local authorities need stronger justification before committing funds. “Local authorities need confidence that every investment is backed by robust evidence and long-term value for residents. Solihull Council is taking the right approach by starting with a structured discovery programme that builds a clear understanding of priorities before decisions are made. By developing finance-validated business cases and a practical roadmap, the council can be more proactive in the decisions it makes,” he said.

The programme’s initial outputs are expected to give Solihull a ranked view of where AI could be applied across services, the level of organisational readiness, and which projects may warrant further consideration. This first phase is focused on identifying options rather than moving directly into deployment.

For local government leaders, that distinction is becoming increasingly important as councils test AI in areas that affect vulnerable residents and essential public services. In Solihull’s case, the work spans some of the authority’s most visible functions, including care services, children’s provision, public health activity, and parts of local infrastructure planning.

The council aims to use the findings to inform later investment decisions through finance-validated business cases and a practical roadmap for future priorities.



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