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SSP joins MGAA insurers & launches AI product platform

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SOFIAH NICHOLE SALIVIO

News Editor

SSP UK & Ireland has joined the Managing General Agents’ Association and launched Pure Product Studio, an AI-based product configuration platform. The moves mark an early step in the software provider’s revised focus on the MGA market.

The new platform is aimed at managing general agents and insurers seeking to bring insurance products to market more quickly. It uses agentic AI to create production-ready product configurations from a plain-English description, including screens, business rules and lists.

SSP said product launch cycles that typically take three to six months can now be completed in days. The platform is intended for underwriting, product and claims teams, rather than relying solely on specialist technology staff.

According to SSP, the system also includes product lifecycle management and automated test coverage. It is designed for MGAs and insurers operating across more than one jurisdiction and multiple product lines, including businesses with relatively small IT teams.

The twin announcement follows a restructure at SSP UK & Ireland that has placed greater emphasis on the MGA segment. That part of the insurance market has drawn growing attention from technology suppliers as MGAs look for faster ways to launch and amend products.

Martyn Mathews, managing director of SSP UK & I, linked the association membership and product launch to that strategy.

“Our membership of the MGAA and the launch of Pure Product Studio are early signals of our intention to build a strong portfolio of MGA clients. Our restructure has given us fresh capability to support this market and to give MGAs the technology they need to innovate faster and compete more effectively,” Mathews said.

MGA focus

Membership of the MGAA gives SSP a formal position within the trade body representing the UK’s managing general agent sector. The group has become a focal point for insurers, service providers and specialist underwriting businesses as the MGA model has expanded across commercial and personal lines.

For software suppliers, the market presents demand for systems that can handle product changes, distribution management and claims administration without long development cycles. SSP said its platform is intended to reduce the time, cost and specialist resource usually needed to launch and maintain insurance products.

Bal Badhan, director of rating and pricing at SSP UK & Ireland, said the company sees that need as central to its approach.

“Joining the MGAA reflects our continued commitment to supporting the MGA community with technology that helps businesses innovate and respond faster to market opportunities. With solutions such as Pure Product Studio, we are enabling insurers and MGAs to reduce the time, cost and specialist resource traditionally required to launch and manage insurance products, while maintaining the governance and control the market demands,” Badhan said.

Wider group

SSP operates as a software supplier to the insurance sector and says it works with more than 700 insurance clients across six continents and more than 40 classes of business. In the UK and Ireland, its systems are used by brokers and managing general agents to write and administer policies in personal and commercial lines, as well as manage renewals and claims.

The business sits within Vencora, an operating group of Constellation Software. Constellation is listed in Toronto and has a market capitalisation of USD $6 billion, according to SSP’s background information.

The MGAA said SSP’s addition reflects the growing role of technology providers in the sector. As MGA businesses expand into new niches and territories, pressure to adjust products and pricing quickly has increased.

Michael Keating, Chief Executive Officer of the MGAA, said: “We are delighted to welcome SSP UK & Ireland to the MGAA. Technology and innovation continue to play an increasingly important role in the MGA sector, and SSP’s focus on AI-powered solutions and product agility aligns strongly with the evolving needs of our members and the wider market.”



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Business & Technology

New chapter for Port Meadow Convenience Store as new owners take over

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Port Meadow Convenience Store, in Godstow Road, Wolvercote, was closed in 2024 after Oxford City Council officers found rats there.

The officers immediately issued a Hygiene Emergency Prohibition Notice which said the shop “poses an imminent risk of injury to health” as “there is evidence of a serious rat infestation throughout the premises”.

But now, Wolvercote residents have said they have already noticed a vast difference in the shop sayings its great the new owners are “cleaning up and getting rid of the old stock”, and calling the only shop in the area a “great opportunity”.

The new owners took over the shop earlier this week and plan a complete revamp of the premises.

Rajmeet Singh, the new owner of the shop, said: “We wanted to introduce ourselves properly as the new owners of the shop.

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“We are excited to start making improvements for our local community.

“We know there may have been things in the past that could have been better, and we want you to know we are listening.

“We have already started making changes, including improving cleanliness, removing old and expired stock, and bringing in new products and new ideas.”

The new owner said they have lots of plans to improve the shop and will work hard to make it better everyone.

Reviews of the convenience store under the previous owners note that “many items are past their sell by date”, “fridges are left open and temperature is not maintained to keep food fresh”, and “they make up their own prices”.

Other reviews also called the place a “disgrace”.





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Free beer and food at new Oxfordshire angler shop launch

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Tackle Club in Kidlington (OX5 1JD) is having its opening party tomorrow (Saturday, August 8) between 10am to 5pm.

The event will include a barbeque, some free beer and live music, with the owners hoping anglers and others from the around the county attend.

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Born out of their shared love of fishing, the owners of Tackle Club hope that the shop will inspire a love for the sport in younger generations.

Sam Harris, 37, said: “We are all trying to get more youngsters involved and get them off their TVs and catching some fish.”

Stocking all fishing equipment – apart from for sea fishing – the shop will be open from 8.30am to 6pm from Monday to Friday, and 10am until 5pm on weekends.





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Jobs lost as major UK firm to close over 130 stores after 59 years

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Betfred has confirmed plans to shut 132 betting shops from September, blaming higher taxes and wider economic uncertainty for the move.

The Warrington‑based bookmaker said the closures would affect just over a tenth of its UK estate and leave it with around 1,100 branches nationwide.

Betfred, founded by brothers Fred and Peter Done in 1967, has grown into one of the country’s biggest betting shop operators, with the pair’s combined wealth recently estimated at £3.61 billion.

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Chief executive Jo Whittaker said the company had “worked hard” to protect high street outlets and jobs, but rising employer National Insurance contributions, wage pressures and increased gambling duties had made that more difficult.

“We have tried hard to protect all our sites and the colleagues who work in them, but the combined impact of higher employer national insurance contributions, wage inflation, increases in gambling taxes and wider economic uncertainty has left us with no choice,” she said.

“These are well-run shops, staffed by dedicated colleagues, and it is incredibly hard to see any of them close, but the current fiscal and regulatory environment has made it impossible to keep trading all our shops.

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“Our priority now is to support the colleagues affected, and to continue serving customers and communities across the rest of our estate.”

Betfred has not published a full list of locations earmarked for closure, and it is not yet clear whether any Oxfordshire branches will be affected.

The company currently operates several betting shops in and around Oxford, including sites on Cornmarket Street, Cowley Road, Barns Road, in Templars Square and in Headington, as well as other outlets elsewhere in the county.

This newspaper enquired directly with Betfred as to whether any stores in Oxfordshire would be closing as part of the plans and, if so, which ones.

A spokesperson for Betfred responded: “We cannot comment on individual shops as there is a consultation process underway for the staff concerned.”





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