South West housebuilder Persimmon retains a five-star rating

South West housebuilder Persimmon has again achieved the maximum five-star rating in an annual customer satisfaction survey.

It’s the fourth year running Persimmon has received the rating which was based on the results of surveys completed by homebuyers after they have moved into their new homes.

To achieve a five-star rating, over 90% of respondents must be happy to recommend their housebuilder to friends and family.

Over 5,000 Persimmon customers took part in the independent survey which was designed to show prospective homebuyers the customer satisfaction levels of housebuilders across the UK.

Persimmon has a number of sites in the South West from Helston in Cornwall and Yeovil in Somerset to Didcot in Oxfordshire and Wooton-under-Edge in Stroud.

Welcoming the retention of the housebuilder’s five-star status, Persimmon Regional Chairman in the South West, Julian Roper said: “We’re proud the improvements we’ve made in build quality and customer service are being reflected in how customers feel about their new home and homebuying journey across the South West.

“Over the last four years, we have seen both our customer satisfaction survey and Trustpilot scores improve but we’re determined to continue going above and beyond for customers buying their new home.”