Business & Technology
Software Improvement Group sets out AI governance guide
Software Improvement Group has published its AI Maturity Guide 2026, a handbook outlining 20 steps for senior leaders to manage AI use across their organisations.
The guide is aimed at board members, chief technology officers, chief information security officers, and governance, risk and compliance leaders. It follows the company’s earlier AI Readiness Guide, shifting the focus from experimentation to formal oversight.
Many businesses have already adopted AI in at least one function, but few have put in place a consistent framework to govern it, according to Software Improvement Group. Leadership teams still struggle to identify where AI is being used, which systems are critical to operations, and whether the associated risks are under control.
The publication comes as companies face tighter scrutiny over AI governance and security. In material released alongside the guide, Software Improvement Group pointed to new regulations and a steady flow of cyber incidents involving AI-related systems and development practices.
Among the findings it highlights are signs of weak control over AI use in large organisations. The company says 20% of firms use AI coding tools against policy, creating what it describes as shadow AI risk.
It also says 72% of enterprise AI systems fall below industry standards. The material further claims that productivity gains from AI can fade in larger codebases, with up to 60% of those gains lost once software reaches about 100,000 lines of code, as AI tools struggle with more complex architecture.
Role-based steps
The guide breaks its recommendations down by seniority and function. For boards, the emphasis is on improving understanding of AI, setting direction, requiring transparency, and weighing trade-offs between speed, risk and value.
For governance, risk and compliance teams, the focus is on turning evolving regulation and standards into a practical system for internal AI oversight. Security leaders are urged to extend existing resilience and security practices to cover AI-assisted development and AI systems in production.
Technology and engineering leaders are given a separate set of actions for building and operating AI-enabled software in a measurable way. That section also covers governance of AI-assisted and agentic development.
The company defines a mature organisation as one that can identify its AI footprint, govern AI as part of its wider software portfolio, control risk, and measure value. That framing reflects a broader market shift as companies move away from isolated pilots and towards integrating AI into mainstream systems and processes.
Boardroom pressure
The guide also reflects a tension many executives face as they try to show returns from AI investments while avoiding operational, legal and security failures. Rather than treating AI as a separate workstream, the company argues that businesses need to manage software and AI together.
That approach is linked to its broader research on what it describes as a gap between executive ambition and operational reality. The handbook is intended to offer a more practical route for leadership teams that already accept the strategic importance of AI but are still developing internal controls.
Amsterdam-based Software Improvement Group focuses on software governance and portfolio analysis. Its platform analyses more than 400 billion lines of code across more than 30,000 systems and over 300 technologies, according to the company.
It also noted its involvement in standards work, including co-developing ISO/IEC 5338, which it describes as a global standard for AI lifecycle management. That background is relevant as businesses seek clearer benchmarks for AI oversight and implementation.
Rob van der Veer, chief AI officer at Software Improvement Group, said the guide is aimed at executives responsible for making AI work in practice.
“This guide is written for those who lead in making AI work in practice. You might be the one pushing for faster innovation under pressure from competitors and shareholders. You might be the one accountable when things go wrong. In either case, AI maturity will not come from a single project, pilot, or purchase. It will come from a steady, deliberate shift in how you govern your software and AI as one portfolio,” he said.
SOFIAH NICHOLE SALIVIO
News Editor
Urban Jungle has partnered with IKEA to launch home insurance for IKEA customers in the UK, marking IKEA’s first insurance partnership in the British market.
The range includes contents insurance, buildings insurance, and combined buildings and contents cover, with contents policies starting at £60 a year. Policies are available through IKEA’s website and price comparison sites, and customers can change or cancel cover without a fee.
The launch gives IKEA a new service category beyond home furnishings as retailers look for additional revenue streams and closer customer relationships. For Urban Jungle, the deal expands its white-label insurance model with a major consumer brand.
Contents cover offers protection of up to £120,000 and is aimed at renters, flatshares, students, and other households. Buildings insurance provides up to £1 million of cover as standard, with optional extras including accidental damage, home emergency, out-of-home cover, and legal expenses.
The companies are entering the market as underinsurance remains an issue in the UK, particularly among renters. Urban Jungle said only 57% of private renters currently have contents insurance.
Founded in 2016, Urban Jungle has served more than 300,000 customers in the UK across home and travel insurance. It sells directly to consumers and through partnerships with other brands.
Retail push
The agreement also broadens IKEA’s “life at home” services offer in the UK, which already includes home move and set-up services and a branded credit card. The insurance product is positioned as part of that wider push into services linked to household needs.
Insurance sold through retail and affinity partnerships has become a more established route to market for specialist providers, particularly in home, travel, and embedded finance products. These arrangements allow retailers to offer adjacent services without building their own regulated insurance operations from scratch.
Jimmy Williams, Chief Executive Officer and Co-Founder of Urban Jungle, said the deal was a significant milestone for the company.
“We are delighted to partner with IKEA, and this marks a significant milestone in Urban Jungle’s mission. We believe in fair insurance for everyone, and by joining forces with IKEA, we can bring our technology-driven, AI-powered, accessible home insurance to an even wider audience. We are proud to be the first insurance provider to collaborate with IKEA in the UK, offering insurance that truly puts the customer first,” he said.
IKEA said the product forms part of its effort to support customers beyond furnishing purchases.
“IKEA’s mission is to create a better everyday life for the many people, and that extends to feeling secure and protected in your home. By partnering with Urban Jungle, we are bringing a simple, functional, and affordable home insurance product to our customers, ensuring they have peace of mind that their homes and belongings are protected. As part of our wider life at home services offer, this partnership helps us support customers beyond home furnishing, making everyday life at home a little easier,” said Callum Leavy, Country Customer Experience Manager, IKEA UK.
New store DartSmart set up shop in unit 14 of Templars Square Shopping Centre, Cowley, with a grand opening event on Saturday, August 1.
The small, family-run business has been launched by Dwaine Jackson, an avid player who wanted to create Oxfordshire’s ‘new home of darts’.
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He is supported by his wife, Jay, who helped setting up the store while on maternity leave with their nine-month-old son, from her job as a personal assistant.
Mr Jackson said: “I have a passion for darts and I play regularly in the local Oxford leagues, but I noticed I needed to travel out of Oxford for accessories, or order online with delivery costs and longer wait times.
“So, I wanted to bring an accessible darts shop central to Oxford and surrounding towns to fulfil the needs of the local dart players.”
DartSmart sells premium equipment and accessories for all levels, for beginners to professionals, stocking major brands.
It also offers a trade discount for pubs, clubs and league venues, to support the sport the owner loves so much, and has two dedicated oches so customers can try before they buy.
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A spokesperson for Templars Square Shopping Centre said: “Whether you’re inspired by world-class players like Luke Littler or picking up your first set of darts, DartSmart has everything you need to enjoy the game, from darts and dartboards to flights, shafts and cases.
“Pop in and give them a warm Templars Square welcome.”
DartSmart is open from Tuesday to Saturday, 10am to 6pm, and until 4pm on Sundays.
SOFIAH NICHOLE SALIVIO
News Editor
OneAdvanced has signed a Memorandum of Understanding with Cosine to join the Lumen Sovereign Coalition, which is working on what the companies describe as Britain’s first fully sovereign frontier AI model.
The agreement brings OneAdvanced into a group of companies and institutions helping to shape the model for regulated and essential service sectors. Its role will include contributing use cases, operational requirements, testing scenarios and deployment feedback from industries where its software is already in use.
Those sectors include healthcare, government, justice, education, care and business services. OneAdvanced will use that experience to help define how the model should operate in settings where security, governance and operational rules can limit the use of foreign-hosted AI systems.
Cosine, a London-based AI laboratory, is developing the Lumen Sovereign model with support from a wider industry coalition. Other members include BAE Systems, Babcock International Group, BT, HSBC, Lloyds Banking Group, LSEG, NatWest Group, PwC, The Alan Turing Institute and Vodafone.
The project is backed by the UK Government’s Sovereign AI Programme, which has committed GBP £500 million. The model is due to be trained using the Isambard supercomputer in Bristol.
OneAdvanced’s involvement follows its work on a healthcare large language model developed with NVIDIA and trained on NHS primary care data. That system was designed to improve primary care triage, and the company is positioning it as evidence of its experience in applying AI to sector-specific operational needs.
In healthcare, OneAdvanced says its software supports more than 40 million NHS patients across NHS 111, GP practices and trusts. It also works across local government, education, legal services, transport and supply chains.
Sector input
The tie-up reflects a broader push in the UK technology sector to develop AI systems that can be hosted, trained and audited within the country. For organisations operating in heavily regulated environments, questions about where a model runs, what data it is trained on and who can review its operation have become increasingly important in procurement and deployment decisions.
Cosine says the coalition is intended to ensure the model is shaped by organisations that will use it in real operating environments, rather than by technical teams alone. That means feeding in practical constraints from sectors such as healthcare, local government and legal services.
Cosine framed that goal around control and auditability.
“We’re building Lumen Sovereign because we think the UK needs frontier AI it can actually control: where the model runs, what data trained it, who can audit it. That only works if we build it alongside the organisations running the country’s real, regulated infrastructure. OneAdvanced helps us achieve that goal. Their experience with the NHS, local government, education, and thousands of legal practices means they bring insights into the operational constraints a sovereign model needs to actually be useful,” said Alistair Pullen, Co-founder & Chief Executive Officer of Cosine.
Practical focus
For OneAdvanced, the move also underlines its argument that the next stage of AI adoption in critical services will depend less on general model performance claims and more on whether systems can fit existing workflows, governance standards and data-handling requirements.
The company has been advocating for AI systems designed around UK data residency and domestic control over infrastructure. Its software footprint in public and regulated services gives it a route into organisations that may be cautious about deploying overseas-hosted models in sensitive settings.
Simon Walsh set out that position in his remarks on the coalition agreement.
“We have long advocated sovereign AI as the safest and most secure way for UK organisations to leverage the transformative power of AI in their flow of work. Through our work with NVIDIA to develop the UK’s first sovereign healthcare large language model, trained on NHS primary care data to improve patient triage outcomes, we have seen first-hand the importance of combining advanced technology with deep sector knowledge, robust governance and a clear understanding of the workflows organisations rely on every day. That is why we are delighted to join the Lumen Sovereign coalition.
“Organisations in the UK’s highly regulated and essential service sectors need AI that is not only powerful, but secure, trusted and designed around the realities of the environments in which it will operate. We look forward to working with Cosine and the wider coalition to help turn that ambition into practical capability,” said Walsh.
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