Sentinel ICCS picks Macrium for legacy system recovery

Sentinel ICCS has selected Macrium as its standard backup and recovery supplier, with deployment delivered through channel partner Clarion.

The agreement covers the industrial and operational technology environments Sentinel ICCS designs, secures and supports for customers in critical infrastructure sectors, including oil and gas, power, utilities, manufacturing and marine operations.

Formerly known as Eldor, Sentinel ICCS focuses on industrial control systems, operational technology and cybersecurity. Its customer environments often include legacy or unsupported systems, fully air-gapped networks and sites with no dedicated on-site IT support.

These conditions create recovery challenges when equipment fails. In some cases, replacement hardware or software is no longer available, making backup and restoration central to operational continuity.

Macrium said Sentinel ICCS chose its product because it can run backup and recovery processes without interrupting operational networks. The companies highlighted configurable network throttling, which allows backups to take place without affecting plant traffic.

Legacy systems

This matters in environments where industrial systems must remain available and many assets are ageing. In these settings, recovery tools must work within operational constraints rather than impose new ones on production systems.

By standardising on Macrium, Sentinel ICCS will use the product across the customer estates it supports where recovery speed and reliability are essential. The arrangement also gives it a single backup and recovery approach across multiple client environments.

“Our customers rely on technology that simply can’t afford to fail,” said Dave Joyce, chief executive officer of Macrium Software.

“The environments Sentinel ICCS supports present some of the toughest recovery challenges, with legacy systems, air-gapped networks and no margin for error. We’re proud that Sentinel ICCS has chosen Macrium to help ensure its customers recover quickly and confidently when it matters most,” Joyce said.

Sentinel ICCS said its work often involves industrial infrastructure running on software that is no longer commercially available, leaving operators with limited options if a system outage affects a critical process.

“We often protect critical infrastructure running on software you simply cannot buy anymore,” said Carl Townsend, managing director of Sentinel ICCS.

“If one of those systems fails, there often is not a replacement, so recovery has to work,” Townsend said.

Recovery focus

Macrium’s SiteBackup product will be used for central deployment and management of backup and recovery across the environments supported by Sentinel ICCS. The setup is intended to help manage dispersed or restricted sites from a central point.

The challenge is particularly acute in air-gapped environments, where systems are deliberately isolated from wider networks for security reasons. Such systems can be harder to maintain and recover because routine remote administration options are limited or unavailable.

Sentinel ICCS also linked the selection to service delivery, saying dependable recovery underpins the resilience it provides to infrastructure customers and supports its record on service-level agreement renewals.

“Macrium gives us the confidence that recovery will be there when we need it,” said Purna Kiran Mopidevi, service manager and cybersecurity specialist at Sentinel ICCS.

“There are a lot of tools that can take backups, but the ability to recover is what defines your cyber resilience,” Mopidevi said.

The decision reflects a broader emphasis in industrial cybersecurity on restoration as well as prevention. Operators of critical infrastructure increasingly have to plan how they will bring systems back after failures in environments where downtime can affect safety, output and essential services.

Macrium said other industrial groups, including Volvo, Sysmex and ABB, also use its products in operational technology and critical infrastructure settings. In Sentinel ICCS’s case, the focus is on environments where older systems and network isolation make recovery planning unusually complex.