Primark to launch online delivery service, reports suggest

It comes after years of avoiding moving online with the closest service being its Click and Collect option which launched in 2022.

Customers can currently shop for some products online and ask for them to be delivered to their local Primark store, but the lack of online delivery options means they can’t receive their orders at their doors.

The retailer recently launched an app which allows UK customers to order items through the Click and Collect service.

Primark “knows it needs to go online”, according to sources speaking to The Times.

Newsquest has approached Primark for comment.

In April this year, Primark owner Associated British Foods (ABF) said it is to spin off its Primark retail business, breaking up one of the UK’s largest consumer businesses.

It came as Primark highlighted weaker trading in April as pressure from the Middle East conflict weighed on consumer sentiment.

UK High Street shops that no longer exist

Shares in ABF dropped lower in early trading as a result.

The company, which runs large food, sugar and agriculture operations, said it expects to separate Primark by the end of 2027.

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The move comes after a significant review into the company structure in a bid to improve returns for shareholders.

Both companies are set to be listed on the FTSE 100 following the split.

Wittington Investments, the vehicle of Associated British Foods’ founding Weston family, is to keep majority stakes in both businesses.

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