Pricing row as Deliveroo and Oxford fish and chip shop part

Harrison’s Fish & Chips in Elms Parade, Botley, announced earlier this week that it would no longer be partnering with the UK delivery service.

In a post on social media, a spokesperson said: “Please note due to Deliveroo price controlling what we charge we will no longer be offering delivery with them.

“You can still order via Uber Eats but we would always recommend coming in store.”

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Deliveroo declined to comment on the situation, while Ryan Harrison at the chip shop explained that the dispute between the two was due to the ‘Fair Value’ scheme.

Shops and restaurants the delivery service deem fair value are given priority listings on the platform according to Mr Harrison.

Harrison’s Fish & Chips (Image: Ryan Harrison)

He added: “Unfortunately, as a small independent business, Deliveroo charge us 35 per cent plus VAT on every order.

“This simply isn’t a cost that small businesses like ours can absorb, so we increased our Deliveroo prices to reflect the commission being charged.

“This meant customers had the choice of either ordering through Deliveroo and covering those additional costs, or visiting us in store for our standard prices.”

A deliveroo rider (Image: Shahnoor Abbas)

Following this Deliveroo said that the fish and chip shop would have to reduce its prices in order to remain within system requirements.

“After considering this as a business,” Mr Harrison added, “we decided it was best for us to come off the platform altogether”.

This comes after a positive few months for Harrison’s Fish & Chips during which they won the Menu Innovation prize at the National Fish and Chip Awards.

Ryan Harrison of Harrison’s Fish & Chips (Image: Harrisons Fish and Chips)

Harrison’s was also in the running for the best takeaway in the country prize but lost out to The Scrap Box in York.

The chip shop is now looking ahead to June 5, National Fish and Chip Day, when they are set to offer a special deal for primary school aged children.

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Mr Harrison said: “June 5 marks National Fish and Chip Day and, as a way of giving back, we will be offering children’s Fish Goujon Meals for just £1 to all primary school aged children who come into the shop and order.

“We’re hoping to encourage a younger generation to fall in love with fish and chips and show that, compared to many other takeaway options, fish and chips can be a fantastic source of protein and part of a healthy, balanced diet.”

The shop has an average rating of 4.6 out of five based on almost 250 Google Reviews.