Business & Technology
PDQ adds endpoint management tools for Windows, Mac
PDQ has added endpoint management features for Windows and macOS devices, expanding its product across software patching, reboots and device enrolment.
The release introduces an IT administrator dashboard, a dedicated Windows updates view, support for macOS applications in the PDQ Package Library, a direct reboot function and a lightweight installer for enrolling VPN-connected Windows devices.
The new insights dashboard is intended to give administrators a single view of device health, deployment results and vulnerability trends. It includes indicators for devices that have been offline for more than seven days, machines with less than 20% disk space remaining, devices that need a reboot and a breakdown of successful versus failed deployments.
It also provides a summary of active, resolved and newly identified vulnerabilities, with the aim of reducing the need for custom reporting and giving IT teams a clearer picture of their device estates.
Windows updates
A central part of the release is a new Windows update visibility tool within PDQ. Administrators can identify missing knowledge base updates, see which devices are affected and install updates from a dedicated section of the platform.
The change addresses a common issue for IT teams managing large numbers of endpoints across distributed environments. Instead of relying on external reports or manual checks, administrators can review update gaps and act from the same interface they use for other deployment tasks.
macOS support
PDQ has also extended its Package Library to include macOS applications. This allows IT teams to deploy and automate patching for software on Apple devices alongside Windows software using the same workflow.
The initial macOS release includes 15 applications. PDQ’s Windows Package Library now contains more than 700 packages.
The addition reflects a wider shift in endpoint management as organisations increasingly support mixed operating system environments. Many IT departments now manage fleets that include both Windows laptops and desktops and Mac devices, particularly in remote and hybrid working settings.
Direct reboot
Another addition is a built-in reboot function that lets administrators restart single devices or groups from within PDQ. It removes the need to create scripts, commands or custom packages for a basic maintenance task.
Reboots are often needed after software installations, patching cycles or troubleshooting. By bringing that task into the core product, PDQ aims to reduce manual steps in routine endpoint administration.
Faster enrolment
The release also introduces an agent installer application aimed at new customers. The desktop tool is designed to help IT teams deploy the PDQ agent to multiple VPN-connected Windows devices when they do not already have deployment infrastructure in place.
This may be particularly relevant for smaller IT teams or businesses with remote workers, where devices can be harder to bring under central management. A lighter enrolment process can reduce the time needed to get new machines into patching and monitoring workflows.
PDQ said the broader set of changes is intended to bring common administration tasks into more familiar workflows. It serves system administrators, managed service providers and in-house IT teams that oversee endpoint patching, deployment and vulnerability management.
PDQ says it has more than 33,000 customers. It was founded in 2001 and is based in Salt Lake City, Utah.
Mark Littlefield, Vice President of Product, outlined the thinking behind the changes.
“IT teams don’t need more complexity. They need tools that help them see what’s happening, take action quickly, and keep work moving,” said Mark Littlefield, Vice President of Product, PDQ.
He added: “This release gives teams more practical control across everyday endpoint management workflows, from Windows updates and macOS software deployment to reboots and device enrollment.”