Oxfordshire wedding businesses recognised among UK’s best

Oxford Event Hire Ltd was selected from hundreds of wedding businesses across the UK, with winners chosen based on real customer reviews, service excellence and consistency.

The Guides for Brides Customer Service Awards celebrate outstanding customer experience across the UK wedding industry, whilst fundraising for Thames Valley Air Ambulance.

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Powered by real reviews left by couples on guidesforbrides.co.uk throughout 2025, the awards highlight businesses that consistently deliver exceptional service at every stage of the wedding journey.

Nikita Thorne, head of strategy at Guides for Brides and wedding industry expert, said: “Couples are entering the wedding planning process more informed and more discerning than ever before, and they expect genuine care, clear communication and consistency at every touchpoint.

“This year’s awards have highlighted just how many businesses are rising to meet that expectation.

“”From our winners and highly commended recipients to every finalist, we’ve seen a shared dedication to going above and beyond for couples, creating experiences that feel personal, seamless and memorable.”

One couple described their experience: “From start to finish, Grace and Leila were a pleasure to work with, always quick to respond, friendly, and helpful throughout the process.

“Delivery and collection were handled smoothly and professionally, making everything feel effortless on our end.

“We’re so glad we chose Oxford Event Hire and would absolutely recommend them.”

The Guides for Brides award ceremony at Oxford Town Hall (Image: Oxford Event Hire Ltd)

Aaron Posey, operations director at Oxford Event Hire Ltd said: “At Oxford Event Hire, customer service isn’t just what we do – it’s who we are.

“We know that weddings and events are deeply personal, once-in-a-lifetime moments, and we are there to make them seamless and unforgettable.

“We aim to elevate every event, every time. From the very first enquiry, customers deal with knowledgeable, responsive people who genuinely care about getting it right.

“We offer honest advice, flexible solutions, and clear communication, ensuring every client feels supported, not sold to.”

Guides for Brides is one of the UK’s leading wedding planning platforms, connecting couples with trusted venues and suppliers through verified listings, expert advice and real customer reviews.

Oxfordshire won big at the awards with Chinnor wedding cake company Cakes of Curiosity winning the ‘Cakes and Sweet Treats’ award.

Among the winners was Illustration by Kiwi, a live illustration business in the city of Oxford.  

Another winner was Charlton Park Bespoke Artisan Flowers.

The Oxfordshire based florists took the ‘highly commended’ award, outlined for their outstanding customer care.