Oxfordshire people can now text for mental health help

ChatHealth, a confidential messaging service, has launched across Oxfordshire and Buckinghamshire for anyone in need of mental health support.

Offered by Oxford Health NHS Foundation Trust, it provides round-the-clock support via text for issues such as low mood, loneliness, relationship difficulties, panic attacks, anxiety, stress, self-harm, and suicidal thoughts.

Dr Rob Bale, chief operating officer for mental health and learning disability at Oxford Health, said: “ChatHealth provides a vital safety net for people when they need support most.

“Through ChatHealth, we aim to help individuals who reach out to de-escalate distress, develop safety plans, and feel safer than they did when they sent their first text.”

Users can start a conversation by texting 07312 263 127 and will receive an immediate confirmation.

Oxford Health aims to reply within one hour. The service is available every day, including weekends and bank holidays.

Dr Bale said: “It is a different offer to existing services – it’s a dedicated crisis text service that makes support more immediate and accessible.

“Where needed, people can also be referred on for face-to-face support.”

The text-based system offers an alternative for those who may find it difficult to speak on the phone or attend appointments in person.

Standard network charges apply for messages sent to the service.