Oxford Manor care home in Didcot rated ‘good’ by inspectors

Oxford Manor Care Home, located on Didcot Road in Didcot, received the positive rating across all five inspection areas: safe, effective, caring, responsive, and well-led.

Flenton D’Cruz, home manager, said: “We are all thrilled to have received such a great report from the CQC.

“I want to thank every member of the team for their hard work and dedication.

“Oxford Manor is a wonderful home, and it’s a privilege to work alongside such dedicated professionals to support our residents to live happy, meaningful lives here.

“It’s truly a team effort and it means a lot to all of us that the inspectors report such positive comments from residents, their loved ones and the team.”

The Care Quality Commission (CQC) report included feedback from residents, relatives and staff, describing Oxford Manor as a “caring” environment where staff deliver personalised support.

One resident told inspectors: “The staff are nice, lovely.

“I can laugh and joke about with them.

“The new staff are nice; I just like them.

“The carers are always happy, it’s the same with the nurses and the managers.”

Another resident said: “I’ve received exemplary care and assistance whilst I’ve been here.”

A visiting GP who regularly attends the home praised the progress made under Mr D’Cruz’s leadership.

The GP said: “I have been visiting here for a number of years, and I am really impressed with the significant improvements the home has made.

“I visit once a week to conduct ward rounds, so I have seen the improvements first-hand.”

Staff also commended the impact Mr D’Cruz has had since taking on the managerial role.

One staff member said: “The manager has been here just over a year and has made a huge difference, many, many improvements.”

The report highlighted positive feedback about the home’s food, menu choices and dining experience, as well as activities and cultural sensitivity.

Oxford Manor is operated by Advinia Healthcare.

Steve Baker, chief executive of Advinia Healthcare, said: “We are incredibly proud of Flenton and the whole team at Oxford Manor, and thank them for all their hard work.

“It was fantastic to read the CQC report, especially the feedback from residents and family members about their experience of the home.

“It’s an exciting time for Oxford Manor, which continues to go from strength to strength as the team supports residents to live happy, meaningful lives.”

Oxford Manor forms part of Advinia Healthcare’s network of 36 care homes across the UK.