Business & Technology
Gen Z tempted by unofficial World Cup ticket scams
Research from Emerchantpay shows that 19% of Gen Z consumers would buy World Cup and other event tickets from unofficial websites despite the fraud risks, pointing to higher exposure among younger adults to travel and ticket scams in the UK.
Gen Z consumers were also more likely than the wider public to report seeing more fraudulent material online. Some 43% of people aged 18 to 29 said they had seen an increase in potential scam content on social media over the past 12 months, compared with a UK average of 34%.
A survey of 2,000 UK adults found that 57% of Gen Z respondents had seen an increase in financial scams over the past year, above the 50% recorded across all adults. At the same time, 59% of Gen Z holidaymakers said they were cautious about clicking links in travel promotion emails because of scam concerns, lower than the 74% reported by boomers.
The data suggests a mixed picture for younger consumers, who appear both more exposed to risky offers and more anxious about fraud. Some 51% of Gen Z respondents said they were more wary of fraud and scams when booking a holiday than at other times, compared with 36% of boomers.
Concerns about payment security also featured in the findings. Another 51% of Gen Z said they were worried about taking cards on holiday in case they were lost or stolen, compared with 28% of boomers.
Ticket risks
The research was released as demand for major sporting events and summer travel creates openings for fraud involving fake listings, deceptive promotions and unofficial sellers. Consumer groups and payment providers have long warned that ticket scams often rise around high-profile events, when buyers rush to secure scarce seats.
George Ralchev, Head of Risk at Emerchantpay, said the World Cup was likely to attract fraud attempts because of strong demand and the appeal of discounted offers circulated online.
“Football fans planning a once-in-a-lifetime trip must ensure they’re not putting themselves at risk from unscrupulous ticket scammers this summer.
Fraudsters target events with high demand, and the World Cup is a perfect example, as millions of fans might be tempted to take a chance on a ‘too good to be true’ deal on tickets from unofficial websites or social media offers.
It’s vital that consumers only use reputable ticket websites or merchants to reduce the risk of fraud and ensure they are protected from scams.”
The figures indicate that awareness of scams does not always translate into safer buying behaviour. Younger adults were more likely to acknowledge the danger while also saying they would still consider using unofficial channels to buy tickets.
Travel payments
The findings also have implications for travel companies and merchants handling bookings during peak holiday periods. Fraud controls at checkout, refund processes and authentication tools can all affect whether consumers feel secure enough to complete a purchase.
Emerchantpay said travel businesses should work with payment service providers on anti-fraud measures and give customers access to secure payment options. It also pointed to the use of 3DS2 and two-factor authentication for online payments.
Ralchev said merchants had a direct role in reducing fraud exposure for both businesses and consumers.
“Travel merchants must ensure they offer a range of secure payment options to strengthen anti-fraud measures, protecting both themselves and their customers from fraudsters. This should always include 3DS2 and two-factor authentication for online payments. Working closely with experienced payments partners is no longer optional – it is fundamental to protecting revenue and preserving consumer trust.”
Consumer advice
The material also included practical advice from consumer expert Martyn James for people booking travel and event tickets. He advised buyers to use a credit card for purchases above £100, where card protections may apply if a promoter fails or a refund dispute arises.
James also recommended choosing accommodation that allows cancellation close to the event date, delaying the purchase of train or travel tickets until nearer the event where possible, and checking refund policies in advance. He said travellers should also review a ticket seller’s app to understand how to request refunds, contact the company and transfer tickets they cannot use.
The survey was conducted by Opinium among 2,000 UK adults and weighted to be nationally representative.
Business & Technology
Statement as UK jewellers in administration amid £189K debts
The owners of John Gowing Jewellers Ltd, a shop based at the iconic Oxford Covered Market in operation since 1946, has made clear that the business is not closing after it went into administration.
A spokesperson said: “The recent corporate change relates to the former operating company as part of our corporate re-structuring and does not represent the closure of John Gowing Jewellers.
“Our Covered Market store remains open and is trading as normal, with our existing team continuing to serve customers.”
READ MORE: Director of Oxfordshire bakery business speaks out amid liquidation
The shop is an independent, family-run jeweller and watch specialist that also offers valuations, diamond accessories and repairs.
As of July 28, administrators from Begbies Traynor have been appointed to the company with a notice to strike the business off having been published on Companies House.
The notice was dated for August 4 and said that unless an objection was raised the company would be struck off the register in two months.
In its latest accounts for the 12 months to June 13, 2025, it reported creditors falling within a year of £188,705 as well as an average number of four employees.
John Gowing, who runs John Gowing jewellers in the Covered Market
The spokesperson for the business added that the recent “corporate change” has come about following new owners being appointed.
Indeed, in June 2025 John and Ann Gowing resigned as directors of the company and were replaced by Prasanna Perera according to Companies House.
The spokesperson said: “There has been no interruption to our watch, jewellery, repair or valuation services.
“Under new ownership, additional investment is supporting the next stage of the business.
“Our focus is to preserve the heritage, expertise and trusted local service John Gowing has built in Oxford since 1946, while strengthening the brand and creating opportunities for future growth.”
That the shop is not closing will be a relief for the Covered Market, which is a tourist hotspot and first opened in 1774.
Other companies at the historic venue have struggled in recent times including The Oxford Cheese Company, which said it was in “survival mode” earlier this year.
A spokesperson for the Oxford Cheese Company explained: “We’ve survived Covid, the Jesus College conversion, which virtually closed access to Market Street from Cornmarket, (no apologies or any compensation from the college), and the pedestrianisation of Market Street just recently.
John Gowing Jewellers (Image: Supplied)
“All of the above were beyond our control and meant resilience from our staff and our customers.”
Four years ago John Gowing Jewellery celebrated 75 years in operation.
At the time Mr Gowing – who was running the shop with his wife – was 66 years old and was celebrating half a century in the business with no plans to retire.
In addition he was hopeful about the future prospects of the market.
Speaking in the months after the Covid-19 pandemic, he said: “I do feel that the city council (the landlord of the Covered Market) has its heart in the right place and wants it to do well.
READ MORE: Probe launched after break-in at Cotswolds ‘gem’ backed by Jeremy Clarkson
“There are a number of empty units but at the same time there are plans for those units to be filled – I think four new businesses are currently being lined up to take over different units.”
There have been several break-ins at the shop in recent times including in 2018 when thieves reportedly took several rings and earlier that year when a topless man stole a Rolex watch.
In addition one man was jailed for almost five years for his part in an attempted robbery at the jewellers in 2013. His accomplice died after he collapsed.
Business & Technology
Brickflow & Together launch instant broker loan tool
KAREN JOY BACUDO
Finance Editor
Brickflow and Together have launched an automated decision-in-principle feature for brokers. The tool gives an instant decision on selected Together products through the Brickflow platform.
Called AutoDIP, the feature applies to Together’s bridging loans and commercial term products. Brokers using Brickflow will see the option when Together appears among the shortlisted lenders for a deal, and can then request a decision directly through the system.
Once the required appraisal information has been submitted, Together returns a decision within seconds. This removes the need for manual handling at that stage of the application process and allows brokers to give clients an early indication of terms.
The launch follows months of technical work to deepen Together’s integration with Brickflow. Together was already on Brickflow’s lender panel, and the new arrangement adds an automated route for decisions in principle within the existing platform.
Brickflow operates a digital marketplace for commercial property finance in the UK. The platform connects brokers and borrowers with live rates and criteria from more than 160 specialist lenders, according to Brickflow.
Broker process
Brokers enter deal details into Brickflow and receive matching lender options. If Together is selected from that list, they can request an automated decision in principle without leaving the platform.
The change targets a stage of the lending process where delays can emerge, particularly in more complex cases. The companies pointed to market research showing that 16% of brokers cited the affordability assessment and decision-in-principle stage as a point where cases stall, while 32% of lenders identified faster decision-making as a priority for improvement.
The research was published by Nottingham Building Society and reported by The Intermediary. It highlights pressure on lenders and intermediaries to shorten response times while managing more detailed underwriting requirements.
For brokers, the appeal of an automated decision is not only speed but also less repeated data entry. By keeping the request within a single workflow, the system is designed to cut duplication and reduce the risk of manual errors as information passes between broker and lender.
The launch also reflects broader changes in specialist property finance, where lenders and broker platforms have invested in digital tools to simplify early-stage screening and improve certainty before a full application is submitted. Decisions in principle have long been a key checkpoint for borrowers seeking reassurance that a lender is likely to proceed on the stated terms.
Company comments
“This launch represents a meaningful step forward in modernising the broker application journey. By delivering instant DIPs through automation, we’re providing brokers with faster certainty, reducing friction, and helping them progress cases more efficiently for their clients,” Glenn Franklin-Jones, Director of Lender Relations at Brickflow, said.
Together is a specialist secured lender offering residential mortgages, short-term finance, buy-to-let, commercial and semi-commercial mortgages and loans, auction finance, and development funding across mainland UK. It has a loan book of GBP £8.4 billion and employs more than 900 people, according to the lender.
For Together, AutoDIP provides a more direct route to brokers using Brickflow for commercial property finance searches. For Brickflow, the tie-up adds another automated element to its platform as competition among intermediaries and lenders intensifies over turnaround times and borrower engagement at the start of a case.
“Working with Brickflow allows us to deliver faster, clearer outcomes for brokers at the very start of the lending journey. Instant automated DIPs help brokers move with confidence and provide borrowers with certainty sooner,” said Tanya Elmaz, Managing Director of Intermediary Sales at Together.
Business & Technology
UK travel company enters liquidation after 11 years
TS Travels Group, which began operating in 2015, describes itself as a “leading coach and minibus hire company”.
It provided “reliable and affordable transport solutions across the UK and Europe”.
UK travel company enters liquidation with no new trips
Now, after 11 years, TS Travels Group, based in West Yorkshire, is set to close.
The company’s website has been taken offline, and new bookings are no longer possible.
Laura Anne Walshe of Keywood Group Limited was appointed as liquidator on July 29, according to The Gazette.
On LinkedIn, the company said: “With years of industry experience, we have built a reputation for delivering exceptional service, catering to both private and corporate clients.
“Our diverse fleet ranges from small minibuses to large coaches, some of which are bespoke-built to our specifications to ensure maximum comfort.
“Through our trusted network of partner operators, we offer seamless nationwide coverage, making transport planning effortless for our clients.
“At TS Travels Group, no journey is too big or small.
“Whether it’s private hire, corporate travel, school transport, or airport transfers, we are committed to providing a flexible and stress-free travel experience.”
It comes just days after fellow UK travel company Ski Yodl Ltd entered liquidation, resulting in the cancellation of all holiday packages.
The company offered ski holiday packages to destinations including the French Alps.
Other UK travel companies that have closed in 2026
Several UK travel companies have also ceased trading or entered administration in 2026:
Several UK travel companies have also ceased trading or entered administration in 2026:
Four UK airlines have also fallen into administration or liquidation this year:
- Ascend Airways (liquidation)
- EcoJet Airlines (liquidation)
- Zenith Aviation Limited (administration)
- European Cargo (administration)
Have you booked any trips with TS Travels Group? Let us know in the comments.
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