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Europe firms in dark over AI cyberattacks, ISACA finds

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SOFIAH NICHOLE SALIVIO

News Editor

ISACA has published research showing that 35% of European organisations cannot say whether they have been hit by an AI-powered cyberattack, highlighting weak visibility over a fast-growing security risk across the region.

A survey of 681 digital trust professionals in Europe found that 71% believe AI-powered phishing and social engineering attacks are harder to detect. Another 58% said AI has made it significantly harder to authenticate digital information, while 38% reported declining trust in traditional threat detection methods.

The findings add detail to broader concern among businesses and policymakers about the effect of artificial intelligence on cyber risk. ISACA’s data suggests many organisations are struggling to keep pace not only with AI-enabled attacks, but also with the internal controls needed to oversee the technology’s use in day-to-day work.

Detection gap

Misinformation and disinformation emerged as the top AI-related risk in the survey, cited by 87% of respondents. Privacy violations followed at 75%, while 60% identified social engineering as a major concern.

At the same time, respondents reported that AI is helping defensive work. Some 43% said it has improved their organisation’s ability to detect and respond to cyber threats, and 34% are already deploying AI specifically to support cybersecurity efforts.

That contrast runs through the results. Businesses are adopting AI tools at scale, but governance appears to be lagging, leaving gaps in oversight and raising concern over misuse.

Across European workplaces, 82% of organisations said they expressly permit AI use and 74% permit generative AI in particular. The most common uses were creating written content, cited by 69%, increasing productivity at 63%, automating repetitive tasks at 54%, and analysing large datasets at 52%.

Many also reported practical gains. Time savings were cited by 77% of respondents, while 40% said AI had increased capacity without additional headcount.

Policy shortfall

Despite AI’s spread in routine operations, only 42% of organisations said they have a formal, comprehensive AI policy in place. The survey also found that 33% do not require employees to disclose when AI has contributed to work products.

That lack of formal controls is feeding concern among professionals responsible for risk, governance and cybersecurity. According to the poll, 87% are worried about employees using AI in an unauthorised capacity. Another 26% said their biggest challenge with AI at work is a lack of trust that it adequately protects intellectual property and sensitive information.

Chris Dimitriadis set out ISACA’s view of the trend.

“AI has fundamentally changed the threat landscape. Attackers can now hack at the speed of intent, and too many organisations don’t even know whether they’ve already been on the receiving end. The fact that so many businesses are operating without the governance to see where AI is being used, let alone how, makes that exposure significantly worse.”

“Ungoverned AI doesn’t just create operational risk. It actively hands an advantage to those who want to cause harm. Closing that gap starts with professional development and advancing the expertise needed to build and embed AI governance that stands up under pressure. Doing so is now a security imperative,” said Dimitriadis, Chief Global Strategy Officer at ISACA.

Skills pressure

The survey suggests the burden of responding to this shift is falling on staff who do not feel fully prepared. More than half of respondents, 54%, said they need to upskill within the next six months to retain their job or advance their career. Over the next year, that figure rose to 79%.

Skills were also identified as a strategic risk. Some 41% named the growing skills gap as one of the biggest risks posed by AI, yet 21% said their organisations still provide no formal AI training.

Regulation is another area where implementation appears uneven. The EU AI Act was the most widely referenced governance framework in the survey, cited by 45% of organisations. NIST followed at 26%.

Even so, 26% of organisations said they do not yet follow any framework. That points to a gap between awareness of regulation and the practical steps needed to embed governance, training and oversight.

Dimitriadis said the challenge is not a departure from established risk management principles, but a test of whether organisations can apply them quickly enough in a more complex environment.

“The fundamentals of good risk management have not changed. What has changed is the complexity and speed of what practitioners are now being asked to govern. AI risk requires professionals who can evaluate exposure, embed oversight across the full lifecycle, and advise on regulatory best practice. Organisations that invest in that capability now will not only be better protected; they will also be better placed to fully realise AI’s benefits. That is the shift credentials like ISACA’s Advanced in AI Risk credential are designed to deliver,” Dimitriadis said.



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Shoppers could get a ‘free BBQ’ by switching supermarkets

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New figures from Which? have named Aldi the cheapest supermarket for April, with savings that could cover the cost of a full bank holiday grill-up.

According to the analysis, shoppers could save:

  • £25+ compared to Asda
  • £26.34 compared to Tesco with Clubcard
  • £31.63 compared to Sainsbury’s with Nectar
  • £32.54 compared to Morrisons
  • £69.27 compared to Waitrose

The comparison was based on a basket of 96 everyday grocery items.

The ‘free BBQ’ shop explained

The savings are enough to cover a full family BBQ for four, costing around £23.25 in total at Aldi.

That includes:

  • burgers and buns
  • sausages and chicken
  • halloumi burgers
  • corn on the cob
  • sides like coleslaw and potato salad
  • sauces and cheese

It works out at just £5.81 per person, less than the savings from switching supermarkets.

With warmer weather and bank holidays approaching, many households are planning outdoor meals, but food costs remain a major concern.

The figures suggest switching where you shop could make a noticeable difference, especially over time.

The full price comparison

Which? ranked supermarkets by average basket price:

  • Aldi £172.77
  • Lidl £175.20 with loyalty discount
  • Asda £197.91
  • Tesco £199.11 with Clubcard
  • Sainsbury’s £204.40 with Nectar
  • Morrisons £205.31
  • Ocado £224.84
  • Waitrose £242.04

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How much could you save in a year?

Switching from pricier supermarkets to Aldi could save shoppers over £380 a year, based on regular shopping.

Aldi says the results show that low prices matter more than loyalty schemes, with savings applied directly at the checkout rather than through points.

For some shoppers this month, it could mean firing up the BBQ without spending anything extra.

Julie Ashfield, Chief Commercial Officer at Aldi UK, said: “Being named the UK’s cheapest supermarket once again is great news for our shoppers – especially when everyone is looking to make their money go further.

“At Aldi, we don’t invest in loyalty schemes, we invest in lower prices, for everyone, every time; proving that points don’t make your weekly shop cheaper – Aldi does.”





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Fears growing for the future of Oxford TG Jones store

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Owner Modella Capital bought and rebranded WHSmith last year.

The Retail Gazette said the private equity firm is said to be preparing a major restructuring in a bid to avoid the chain’s potential collapse.

Reports suggest around 100 of the retailer’s 480 stores could shut, including locations in Oxford, such as the store in Cornmarket Street.

READ MORE: Countdown host Susie Dent praises ‘incredible’ Oxford team

Other stores included are in Swindon and Chippenham, which are across the county border in Wiltshire.

Around 400 branches could remain open if landlords agree to rent reductions.

The proposals come after a 12-month moratorium on store closures, agreed as part of the 2025 acquisition from WHSmith, came to an end.

WHSmith retained its travel division, including shops in railway stations and airports, when it sold its high street arm to Modella.

A legal mechanism known as a “cram-down” is reportedly being considered, which could allow the restructuring to go ahead with court approval even if some creditors oppose it.

The move marks a sharp shift from Modella’s earlier ambitions to expand the business to more than 500 stores and establish TG Jones as a “hub of the high street”.

The potential closures come amid ongoing pressure on mid-market high street retailers, which continue to face rising costs, shifting shopping habits and weaker consumer demand.

No final decisions have been confirmed on which branches will close.





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AI makes public sector IT jobs more demanding, survey finds

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SOFIAH NICHOLE SALIVIO

News Editor

SolarWinds has published research suggesting AI is making work more demanding for many public sector IT teams, based on a global survey of IT professionals.

More than half of public sector respondents, 56%, said AI had made their roles more demanding. Another 74% said AI was changing how work gets done without reducing overall workload.

The findings point to a gap between expectations that AI will ease pressure on public sector technology teams and the day-to-day reality of introducing and managing new systems. They also suggest IT departments are taking on additional oversight and operational work as organisations add AI tools to existing estates.

A central issue was the state of public sector infrastructure. Nine in 10 respondents from public sector organisations said their IT systems were fragmented across platforms, which can complicate the rollout and management of new technology.

This fragmentation matters because AI tools often sit on top of established systems rather than replace them outright. That can leave teams managing a broader mix of platforms, processes and governance requirements at a time when many departments are already under pressure to maintain services with limited resources.

The survey also highlighted the effect on staff workload and concentration. Some 32% of public sector professionals said cognitive load had increased, while 35% said it had fallen in some areas but risen in others.

Policy gaps

Respondents also pointed to shortcomings in organisational rules and training. More than half, 59%, said clearer AI policies and guardrails would help teams adapt. Skills gaps and insufficient training were also identified as leading challenges as automation becomes more widespread.

The most sought-after skills identified in the research were designing AI-driven workflows, cited by 50% of respondents, evaluating and validating AI outputs at 43%, and interpreting AI-generated insights at 42%. The findings suggest public sector employers are looking for staff who can oversee and test AI use, rather than simply deploy tools.

The survey covered 1,040 IT professionals globally, including 200 respondents from government, healthcare and education. It examined AI adoption, operational complexity, changing job roles and expectations for IT organisations.

Rich Giblin, Head of Public Sector and Defence at SolarWinds, commented on the findings. “Public sector organisations are under real pressure to do more with less, so it’s understandable that Artificial Intelligence is being looked to as part of the answer. But, as powerful as it is, AI only helps if it’s implemented thoughtfully, and if the technology itself doesn’t become another burden for already stretched teams.”

“If adopting AI requires a major project, complex configuration or dedicated resource to manage it, then the effort hasn’t been reduced, it has just been moved. The tools that create the most value in resource-constrained environments are the ones that are practical to deploy, easy to use and able to deliver benefits from day one.”

“There is also a clear need to be realistic about where AI adds value. Used well, it can support efficiency and help teams work differently, but it should only be applied within clear boundaries. The most effective organisations will be the ones that treat AI as a precision tool to support service quality, rather than as a blanket fix for pressure on teams,” Giblin said.



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