Ecommpay wins Retail Systems fraud prevention award

SOFIAH NICHOLE SALIVIO

News Editor

Ecommpay has won the 2026 Retail Systems Award for Fraud Prevention Solution of the Year, recognising the payments company’s work in fraud prevention.

The Retail Systems Awards celebrate achievement across the retail sector, with the latest winners announced at a gala dinner in London.

The award reflects Ecommpay’s focus on merchant security while maintaining transaction conversion rates. Central to that approach is its in-house Risk Control System, or RCS, which includes a Graph Analysis tool designed to identify fraud trends and detect linked fraudulent activity rather than isolated incidents.

Founded in 2012 and based in London, Ecommpay operates as a payment service provider, offering acquiring, payment processing and orchestration through a single application programming interface. It also supports more than 100 payment methods and has built functions such as open banking, recurring billing and direct debits into its platform.

Fraud focus

Fraud prevention remains a key area of spending and scrutiny for merchants and payments providers as online commerce grows and criminal methods become more networked. Systems that can identify connections between separate fraud attempts have become increasingly important as retailers seek to reduce losses without adding friction at checkout.

Ecommpay says its Graph Analysis function tracks patterns across multiple related operations, helping merchants stop broader fraud schemes while avoiding unnecessary disruption for legitimate customers.

Willem Wellinghoff, UK Chair, Ecommpay, commented on the award and the company’s recent work on payments and risk controls.

“Our commitment to innovation and ongoing development has brought Ecommpay clients and their customers a more streamlined experience in the past 12 months. Critically, while enhancing the payments services we offer, we have also stayed focused on applying industry-leading fraud prevention to our processes to give merchants confidence. We are, therefore, delighted to receive recognition for this commitment at the Retail Systems Awards,” said Willem Wellinghoff, UK Chair, Ecommpay.

Market position

Ecommpay describes itself as a full-stack provider because it combines payment products with fraud tools built in-house. This structure allows merchants to access payment options, operational functions and fraud controls within the same system rather than relying on a mix of separate third-party products.

The business is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 to provide payment services in the UK. It is also a principal member of Mastercard and Visa, and its platform has Level 1 PCI DSS certification.

The Retail Systems Awards are now in their 21st year and focus on technology and service providers working with retailers. Ecommpay’s win places it among suppliers being recognised for tackling a persistent issue for online merchants: how to block fraud while keeping the payment journey simple for genuine customers.

Ecommpay says its anti-fraud measures are being continuously improved to protect merchants without compromising conversion rates.