Business & Technology
de Novo wins Cardiff council systems overhaul deal
SOFIAH NICHOLE SALIVIO
News Editor
de Novo Solutions has won a contract with Cardiff Council to replace the local authority’s core back-office systems. The programme will also include a STEM education partnership for young people across the city.
The Welsh technology company will move Cardiff Council’s HR, payroll, procurement and finance functions from legacy systems to an Oracle Cloud platform. The project covers services that support 15,000 employees and more than 700 frontline services.
Cardiff Council wants to modernise and integrate internal services, improve its digital systems and make greater use of data. The new platform is also intended to give staff and managers self-service access to HR, payroll and finance processes.
The delivery model brings together de Novo, Cardiff Council, Oracle and Civiteq. The programme will run through phased design, build, testing, migration, cutover and support work to manage the transition to the new system.
de Novo will use its Odyssea implementation method and its OLGA local government template, based on earlier work with Kent and Swansea councils. OLGA is a set of pre-configured Oracle processes developed from previous local authority projects.
Systems overhaul
The contract gives de Novo a role in one of the largest council technology modernisation projects in Wales. Cardiff is the country’s largest local authority, and the systems being replaced support a broad range of public services.
For councils, replacing long-standing finance, HR and procurement software has become a central part of wider efforts to simplify administration and improve access to internal data. These programmes are often intended to reduce manual work and give staff more consistent tools across departments.
Helen Crisostomo, Vice President of Business Development at de Novo Solutions, said: “As a Welsh company headquartered in the Cardiff Capital Region, we are incredibly proud to be supporting Wales’ largest local authority on a programme that will modernise the systems behind vital public services and create lasting social value for young people across Cardiff. With our experience of supporting digital transformation within UK councils, we are confident our work will add enormous value and provide all of the benefits Cardiff is seeking by replacing legacy systems with Oracle Cloud applications via our Odyssea blueprint. At de Novo, we are proud to support young people through our Graduate and Apprenticeship and Next Gen programmes, and working with TeenTech over the coming years will enable us to enhance our impact and directly benefit young people who experience barriers in accessing STEM learning.”
STEM element
Alongside the technology project, de Novo and Oracle will work with TeenTech on STEM learning during the council contract. The plan includes five Youth STEM Innovation Events and year-round engagement for up to 2,500 children aged eight to 18.
According to the companies involved, the initiative will prioritise disadvantaged learners and support teachers. It is also intended to contribute to Cardiff’s goals on digital inclusion, skills development, community wellbeing and economic growth.
The social value element reflects the growing use of public sector procurement to secure wider community outcomes alongside core services. Local authorities have increasingly looked for suppliers to show how major contracts can support education, training and access to careers.
Councillor Leonora Thomson, Cabinet Member for Finance, Modernisation & Performance at Cardiff Council, said: “This is an important investment in the systems that support the day-to-day running of the council and the delivery of services across Cardiff. As the largest local authority in Wales, it is vital that the technology behind our organisation is efficient, resilient and fit for the future. Replacing current systems with a modern, integrated platform will help us simplify processes, make better use of data and give employees and managers more intuitive tools to access the information and services they need. I also welcome the wider social value being delivered through this partnership, particularly the opportunity to support STEM learning and help inspire young people across Cardiff to explore future careers in digital and technology.”
Growth profile
Founded in 2021, de Novo has built its business around Oracle Cloud and ServiceNow-related services. Its offerings include Odyssea, a managed services product called Value as a Service, and a software testing service called Testing as a Service.
The company has also raised its profile through growth rankings and business awards. It was listed in the Sunday Times 100 Fastest Growing UK Companies in 2025 and 2026, named a Deloitte Technology Fast Growth regional winner, and received the business category award at the 2026 St David Awards.
The Cardiff contract adds another local government customer to de Novo’s portfolio after work with Kent and Swansea councils, extending its presence in UK public sector technology projects.
Business & Technology
Network Rail will not reopen Botley Road early despite completion
Gas network company SGN confirmed it had repaired three minor gas leaks and left the site on Monday, August 3, six days earlier than expected.
The leaks were discovered during excavation works last month and contributed to the pushing back of the road’s reopening date, yet again, to September 20.
The completion of the gas mains replacement marked a significant step forward in the wider Oxford Station improvement project, which was originally budgeted at £161 million but is now expected to cost at least £237 million.
The development prompted hopes that Botley Road, closed beneath the rail bridge since April 2023, could reopen earlier than planned.
However, Network Rail has moved to manage expectations, saying the project remains on course to meet its existing target date rather than finish ahead of schedule.
A Network Rail spokesperson said: “We’re pleased that SGN has completed its gas mains replacement work.
“While this is an important milestone, it doesn’t necessarily mean the overall project will finish early as some remaining work is dependent on access to the railway, which we have had to rearrange to enable the replacement of the gas main.
“Our focus remains on meeting our planned deadline of 20 September for reopening Botley Road to traffic.”
While the completion of the gas works removes one of the most recent obstacles facing the scheme, Network Rail says further work under the bridge and around the station is still needed before the route can reopen to traffic.
Business & Technology
40-year-old Oxfordshire gymnastics club at risk of closure due to heat
The club is currently struggling in the summer heat, and has launched a new fundraiser to keep its gymnasts safe.
The club, which is based at Grove House Barn near Warkworth in Banbury, launched the fundraiser so it could buy and install four air conditioning units to keep its space cool.
Currently, the club hopes to raise £7,000 through the appeal so it can buy four 10kW air conditioning units and cover all the installation costs.
So far, the club has raised £380.
Karl Wade, director of Wade Gymnastics, said the club has become “increasingly warm” during the summer months due to the rising temperatures.
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Wade Gymnastics at Grove House Barn in Banbury (Image: Google Maps)
“Despite our best efforts to keep doorways and shutters open, it becomes very uncomfortable for gymnasts to play and train,” Mr Wade said.
He added: “The safety of our gymnasts and coaches is always our utmost priority.
“Unfortunately, the risk of having to close the business during these hot spells is increasing and we need to have more effective ways of keeping everyone cool.
“An air conditioning system would allow the business to stay open during those extreme hot conditions and continue to provide classes for everyone who attends.”
The gym currently delivers classes seven days a week for around 900 people, which range from toddlers to athletes competing at national level.
The gym club was founded more than four decades ago by Ruth Wade and, for the past 20 years it has been based at its current facility.
Business & Technology
Solihull Council appoints ICS.AI for AI discovery phase
SOFIAH NICHOLE SALIVIO
News Editor
Solihull Council has appointed ICS.AI to deliver the first phase of an AI Transformation Discovery programme to examine how artificial intelligence could be used across several resident-facing services.
The 24-week programme will review opportunities in Adult Social Care, Children’s Services, Economy & Infrastructure, and Public Health. It is intended to help the council decide where AI could be used and where future spending should be directed.
In this first phase, ICS.AI will assess the council’s readiness for AI and identify use cases across the four service areas. The programme is expected to produce a prioritised shortlist of about 200 use cases, including 50 validated from a finance perspective, alongside a longer-term AI Transformation Roadmap.
The work is intended to create an evidence base before any wider implementation decisions are taken. Ethics, privacy, and safeguarding will be considered throughout the assessment process.
Discovery phase
ICS.AI will use its AI Target Operating Model framework to review Solihull’s current position across five dimensions before ranking opportunities. The outputs will be based on council-owned baseline data and reviewed by public sector specialists.
The approach reflects a broader pattern among local authorities exploring AI in service delivery while facing pressure to justify spending and manage risks around data use and public accountability. Councils have also been seeking clearer business cases before committing to larger technology programmes.
Solihull said the discovery exercise would support a measured approach to service modernisation. The authority wants to identify where AI could improve services for residents while also demonstrating value for money.
“We are committed to taking a well-considered and planned approach to modernising the services we provide. By building a strong evidence base for future decisions, this programme will help us understand where the greatest AI opportunities exist. We will then be able to prioritise those improvements that will deliver the greatest benefit for residents, while ensuring full value for the council,” said Councillor Dave Pinwell, Cabinet Portfolio Holder for Resources, Solihull Council.
Public sector focus
ICS.AI said the Solihull engagement builds on work it has carried out with more than 20 public sector organisations using its AI transformation and discovery assessments. Those organisations include Derby City Council.
The company focuses on AI projects for the public sector, where interest has increased as authorities look for ways to manage demand pressures in social care, public health, and other frontline services. At the same time, councils are under scrutiny to show that new technology investments are proportionate and supported by practical evidence.
Dwayne Johnson, Chief Local Government Officer at ICS.AI, said local authorities need stronger justification before committing funds. “Local authorities need confidence that every investment is backed by robust evidence and long-term value for residents. Solihull Council is taking the right approach by starting with a structured discovery programme that builds a clear understanding of priorities before decisions are made. By developing finance-validated business cases and a practical roadmap, the council can be more proactive in the decisions it makes,” he said.
The programme’s initial outputs are expected to give Solihull a ranked view of where AI could be applied across services, the level of organisational readiness, and which projects may warrant further consideration. This first phase is focused on identifying options rather than moving directly into deployment.
For local government leaders, that distinction is becoming increasingly important as councils test AI in areas that affect vulnerable residents and essential public services. In Solihull’s case, the work spans some of the authority’s most visible functions, including care services, children’s provision, public health activity, and parts of local infrastructure planning.
The council aims to use the findings to inform later investment decisions through finance-validated business cases and a practical roadmap for future priorities.
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