Business & Technology
Climb launches people-led model to help MSP growth
Climb Channel Solutions has launched a ‘People + Platform’ partnership model for managed service providers, aimed at reshaping how IT distribution supports MSP growth.
The offer combines an eight-stage partnership framework with discovery sessions, operational support and a toolkit for MSPs. It is intended to move distribution away from a marketplace-led, transactional model and towards one focused more on direct support and planning.
The launch comes amid a wider channel debate about the role of distributors as MSPs face tighter margins, hiring pressures and growing complexity in service delivery. Marketplace platforms are now a common route for procuring and managing technology, but Climb argues that automation alone does not solve challenges such as pricing, service design and long-term strategy.
Under the model, the first stage is a Climb-led discovery session examining an MSP’s priorities, customer focus, existing technology estate and business challenges. Vendors are not involved at that stage, so any later recommendations are shaped around partner needs rather than product pitches.
The process then feeds into a broader programme spanning assessment, service launch, customer acquisition and ongoing optimisation. Alongside the framework, Climb is introducing an MSP Growth Toolkit, a webinar series focused on MSP issues and a new user community called the MSP Growth Collective.
Channel shift
The move reflects how distributors are trying to redefine their role in the technology sales chain as partners demand more than fulfilment and procurement services. MSPs increasingly want support with business planning, sales execution and the practical work of packaging services for end customers, especially in crowded markets where differentiation is difficult.
Climb, the UK arm of Climb Global Solutions, distributes technology across security, artificial intelligence, data management, connectivity, storage, cloud and software. Its latest model is intended to address the gap between transactional buying tools and the day-to-day decisions MSPs face when building and scaling services.
Chris Chandler outlined the rationale for the launch.
“Climb is redefining what MSPs should expect from distribution. We have listened to the challenges MSPs are facing and have decided to build a model that tackles these head on. At its core is people and human relationships, which is why our vendors and partners choose to engage and do business with Climb,” said Chris Chandler, Head of MSP at Climb.
The emphasis on human support comes as many parts of the channel increase their use of digital self-service tools. Those systems can streamline quoting, fulfilment and licence management, but channel executives have also argued that they can leave partners without enough guidance on how to turn technology into a profitable service offering.
Climb’s model is based on the view that distribution should play a more consultative role for MSPs, particularly in the early stages of service development. By bringing vendors in later, the company is seeking to show that its starting point is partner need rather than supplier inventory.
MSP pressures
The issues Climb highlights are familiar across the managed services market. Providers face ongoing pressure to protect margins while investing in staff, adapting to customer demand and keeping pace with changes in software, cloud and security. Recruitment constraints have added to that strain, making it harder for smaller providers in particular to develop specialist expertise in-house.
That backdrop has created an opening for distributors and channel intermediaries that can offer not only access to vendors, but also repeatable frameworks and advisory support. Climb’s eight-stage structure is an attempt to formalise that support into a more consistent process for partners.
Chandler said automation alone is not enough.
“Automation is essential but not transformative. What makes the difference is how MSPs package, position, and deliver their services. That’s where people, experience, and structure come in, and that’s where we will focus,” he said.
Business & Technology
First ‘showhome of support’ launched at Bliss Willows Cala
Based at Bliss Willows in Chipping Norton, the scheme promotes independent businesses by featuring their products throughout the interiors of Cala’s new Rowan and Laurel showhomes.
The scheme forms part of the developer’s wider Community Pledge.
Alex Richards, regional managing director at Cala Chiltern, said: “We are very excited to bring our Showhome of Support initiative to Bliss Willows.
“It’s a terrific way to champion local businesses, and our new showhome in Chipping Norton is full of unique touches thanks to these fantastic creators.
“From artwork and candles to artisan food and accessories, the showhome reflects the character of Oxfordshire.”
Items displayed in the showhomes include bread flour from Bruern Farm Shop, a handmade wooden bowl from Oats Shop, and a bottle of Cotswolds Dry Gin from Cotswolds Distillery.
The living space features a scented candle from the Cotswold Candle Company, a country tote bag from Soho Farmhouse, and a ceramic coffee mug from The Beehive.
Artwork by Oxfordshire artist Josephine Trotter is also displayed.
Each product is accompanied by signage crediting the business, and all contributors will also be profiled on Cala’s website.
Bliss Willows offers a selection of two, three, four, and five-bedroom homes set within a new community that includes allotments, play areas, and open space.
For more information on the showhome and the businesses featured, visit cala.co.uk/homes-for-sale/south-east-england/oxfordshire/bliss-willows-chipping-norton.
Business & Technology
South East business confidence takes a dip in April
According to the latest Business Barometer from Lloyds, confidence in the South East fell by one point to 44 per cent in April.
Despite the overall drop, optimism in companies’ own trading outlook increased by one point to 50 per cent.
Amanda Dorel, regional director for the South East at Lloyds, said: “While overall confidence has dipped slightly this month, it’s encouraging to see South East firms remain optimistic about their own trading prospects and commitment to growth.
“Firms are prioritising investment in technology, like AI and automation, to shore up their position in a disrupted market.
“This shows businesses are thinking strategically about their future.
“We’re here to support these ambitions with the finance, expertise and guidance firms need as they embrace these opportunities.”
The monthly survey, which collects responses from 1,200 businesses across the UK, has been running since 2002 and offers early insights into regional and national economic trends.
In the South East, 55 per cent of businesses identified the adoption of new technology, such as AI or automation, as a key growth driver for the next six months.
Meanwhile, 46 per cent plan to invest in workforce training, and 40 per cent aim to explore new markets.
Confidence in the wider economy, however, fell by four points to 38 per cent.
Nationally, business confidence dropped by 11 points in April, also landing at 44 per cent.
Optimism in trading fell by six points to 54 per cent, while confidence in the broader economy declined by 17 points to 33 per cent.
Those in the East Midlands reported the highest levels of confidence at 53 per cent, followed by London at 51 per cent and the West Midlands at 49 per cent.
Amanda Murphy, CEO for Lloyds Business and Commercial Banking, said: “Businesses told us their confidence fell as inflation pressures re-emerged, global uncertainty persisted and costs remained elevated.
“While sentiment declined, it remained above the long-term average, with nearly two-thirds expecting stronger output in the coming year.
“In this environment, as with other recent market disruptions, we continue to observe that sustainable success comes from discipline, resilience and clarity about what really drives long-term value.”
Lloyds said businesses in the South East are proactively seeking growth despite economic uncertainty, with a strong emphasis on embracing technology, upskilling their workforce, and expanding into new markets.
Business & Technology
Oxfordshire Specsavers team highlight eye tests when driving
The visit took place during a road risk event organised by M Group on Tuesday, April 14.
Opticians from Specsavers branches in Bicester, Kidlington, Cowley, Heyford Hill, and Oxford attended the event to remind drivers about the value of regular eye tests.
Greg Harding, store director at Specsavers Oxford, said: “Thank you to M Group for inviting us.
“It was a great opportunity to engage with so many drivers and highlight the importance of having regular eye examinations.”
The team used a 20-metre measuring tape and a number plate to help drivers check if they could meet the DVLA’s eyesight standard.
They also discussed general eye health and explained why clear vision is essential for road safety.
Saher Shrief, store director at Specsavers Cowley and Heyford Hill, said: “Vision changes can be so minor you may not notice them, which is why it’s important to visit your opticians regularly to ensure you are safe when driving.”
Katarina Ruzickova, store manager at Specsavers Bicester, added: “It was wonderful to see such high engagement from everyone at the event.”
Kevin Carty, occupational road risk manager at M Group Energy, said: “Through regular eye testing we can proactively support safer driving, protect our people, and play our part in creating safer roads.”
-
Crime & Safety2 weeks agoBicester man denies sexually assaulting two young girls
-
Oxford News2 weeks agoBanbury cake company with 400 year history shut down
-
UK News2 weeks agoStarmer says it ‘beggars belief’ he wasn’t told about Mandelson vetting failure as he faces Commons – UK politics live | Politics
-
UK News2 weeks agoTV tonight: Shetland meets CSI in a new drama about a disgraced cop | Television
-
Crime & Safety3 weeks agoLorry overturns on Oxfordshire A43 roundabout with driver trapped
-
UK News2 weeks agoFears over rogue parking by sunrise-chasers at national park after overnight ban
-
Crime & Safety2 weeks ago‘A red kite stole my mother-in-law’s sausage rolls’
-
Crime & Safety2 weeks agoBicester crash: Motorcyclist ‘seriously injured’ in hospital
