Connect with us

Business & Technology

CMI launches AI leadership courses to boost productivity

Published

on


The Chartered Management Institute has launched a suite of Leadership for AI qualifications after research showed many UK managers are struggling to turn AI investment into productivity gains.

Developed with TechSkills, the new courses are aimed at managers from frontline roles to senior executives. They cover AI literacy, cybersecurity, data and leadership, with separate levels for junior managers, departmental heads and C-suite leaders.

CMI’s survey of 1,019 managers found only 5% had seen transformational productivity gains from AI. By contrast, 26% reported no gains at all, while most described improvements as modest and limited to specific areas.

The findings suggest a gap between spending on AI tools and organisations’ ability to use them effectively. Just 12% of managers feel very confident leading AI adoption, while 38% lack the training to make it work.

Confidence falls further with more advanced systems. Only 10% of managers said they felt confident using agentic AI, and 8% said the same of predictive or analytical AI.

Senior leadership knowledge also emerged as a concern. Only 18% of managers strongly believed senior leaders fully understand the benefits AI can deliver, and fewer than one in ten, 8%, said leadership is actively tracking return on investment from AI.

Leadership gap

The new qualifications are designed to address that problem at different levels of management. Level 3, Managing AI Adoption, is aimed at junior and frontline managers. It focuses on team readiness, basic AI literacy and reducing unsanctioned use of AI tools in departments.

Level 5, Leading AI Transformation, is targeted at operational and departmental leaders. It centres on measuring return on investment, fitting AI into existing workflows and managing the shift to processes where people continue to oversee outputs.

At the most senior level, Strategic Leadership of AI is intended for executives and directors. It focuses on governance, ethics, long-term planning, organisational risk and compliance.

TechSkills said it helped develop specifications across AI, cybersecurity and data that shaped the course content. The work was informed by employer-led groups and senior advisers involved in setting digital skills standards.

The survey also points to broad support among managers for stronger training. Some 85% said employee performance would improve with a better understanding of how to manage AI, and 81% said the same for their own performance.

Lorna Willis, Chief Executive of TechSkills, argued for broader leadership preparation as AI changes workplace structures and expectations.

“AI is not just reshaping what organisations do, and how they do it, it is redefining who leads within them. Leadership is no longer tied to title or tenure, it is becoming a capability expected at every level. Entry level roles are increasingly required to manage and collaborate with teams of AI agents. And as AI introduces greater uncertainty, the need for strong, clear leadership has never been greater.

“In this landscape, technical skills alone are not enough. The qualities that matter most are deeply human: clarity, calm, curiosity, the confidence to challenge and question, and the ability to communicate with purpose and conviction.

“This is why AI-ready leadership demands both speed and care, the courage to act, balanced with thoughtful caution.

“It has been a pleasure to work with the Chartered Management Institute, who have responded with real pace by partnering with TechSkills to shape new tech and AI leadership standards for this new era. With thanks to those who have supported this work, including:

Mayank Jain (Infosys), Associate Professor Ismini Vasileiou (De Montfort University / East Midlands Cyber Security Cluster), Chris Parker MBE (Fortinet), Zeshan Sattar (The Cyber Scheme), Professor Robert Black (UK Cyber Leaders Challenge), Steve Taylor (National Fire Chiefs Council), Daniel Wilson (Amazon), and Gozde Karahan (Place Informatics).

“This reflects what is needed now: collaboration, clarity, and leadership at every level,” Willis said.

Industry view

Others involved in the initiative also argued that management quality will determine whether AI spending delivers measurable benefits. Dr Nicola Hodson, chair of IBM UK and Ireland, said organisations need stronger judgement and oversight rather than relying on technical teams alone.

“Essential skills for managers and leaders today go beyond simply understanding how to use AI, they include using it responsibly, recognising the ethical implications, ensuring decisions remain fair and unbiased, and creating opportunities for employees to get hands-on experience with the technology. Organisations that succeed will be those that build confidence and capability at every level, not just among technical specialists.”

“The rise of AI makes human skills more important, not less. Strong management and leadership, creativity, sound judgement, and the ability to build relationships will be critical differentiators. It is this combination of technical awareness and deeply human capability that will define success in the years ahead,” Hodson said.

Jacky Wright, former chief technology and platform officer at McKinsey, linked AI adoption to leadership and organisational culture as much as software deployment.

“AI is no longer a future ambition, it’s a present-day reality for organisations across every sector. But successful adoption isn’t just a technical challenge. It’s also a leadership and cultural one. Without strong, informed leadership, AI risks being underutilised or delivering uneven results. To truly unlock AI’s potential, leaders need the strategic foresight to know where AI creates value and the ability to bring people along to new ways of working.

“It has been a pleasure to work alongside fellow members of the CMI’s AI Advisory Council to help both identify what needs to be done to get this right and to support the development of workable tools for leaders at every stage in their career journey,” Wright said.

CMI framed the issue as a management problem rather than a technology constraint. Ann Francke, chief executive of the Chartered Management Institute, said many businesses had moved quickly to buy AI tools without giving managers the training needed to use them well.

“The sad truth is that untrained managers are holding back Britain’s AI boom. Businesses have moved quickly to invest in AI, but many are now finding that getting it in the door is the easy part, while making it actually deliver is much harder and comes down to how organisations are led.

“Too often, managers have been handed powerful tools without the training or confidence to properly oversee their use. This risks wasted investment, inconsistent decisions and employees becoming fed up with ad-hoc decision-making. If we want AI to deliver real productivity gains, we need to focus on the people leading it, not the technology itself,” Francke said.



Source link

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Business & Technology

New Banbury pottery cafe enjoys successful opening weekend

Published

on


Blossom Pottery Cafe opened on Friday, August 14 at 18 South Bar, bringing a new artistic opportunity to coffee, tea and cake lovers in the town.

Opening the cafe was a long-standing dream of owner Wendy, who began pottery as a personal hobby and gradually developed the idea of creating a space where people of all ages can enjoy the peaceful pass time.

Blossom Pottery Cafe BanburyPottery painting sessions of bisque fired pieces are hosted daily (Image: Blossom Pottery Cafe)

With every table full on opening weekend and dozens of beautiful pieces newly painted by guests, the owner said her ‘heart is so full’ to see the dream realised.

“So grateful to see so many of you coming to support us on our opening day,” she shared. “Thank you so much.”

Blossom Pottery Cafe BanburyOwner Wendy said her ‘heart is so full’ after the support shown during the opening weekend (Image: Blossom Pottery Cafe)

Wendy earlier said: “We’re incredibly excited to be opening Blossom Pottery Studio & Café and bringing something new to Banbury.

“We hope it becomes a place where people can take a break from their busy lives, enjoy being creative, and make lasting memories with family and friends.

Blossom Pottery Cafe BanburyCustomers who visited during the opening weekend got free cupcakes (Image: Blossom Pottery Cafe)

“The support we’ve received from the local community has been amazing, and we can’t wait to welcome everyone through our doors.”

As part of the grand opening, all customers who visited during the opening weekend or made a pottery painting booking within the next three months received a free cupcake from the cafe.

Blossom Pottery Cafe hosts family-friendly pottery painting sessions from 10am each day, with normal cafe opening hours 8am to 5pm.





Source link

Continue Reading

Business & Technology

Apprentices say AI is reshaping tech skills demand

Published

on


Atos highlighted the views of three apprentices entering the technology industry, focusing on apprenticeships as a route into tech as artificial intelligence reshapes workplace skills.

All three work as First Line Service Desk Apprentices and described a jobs market in which technical knowledge alone is not enough. Alongside coding and troubleshooting, they said communication, customer service, problem-solving and adaptability have become central to early careers in IT.

Kyle Brady said he moved into an apprenticeship after studying physics, maths and computer science at A level, then spending time in temporary work, including as a forklift driver, while building his technical skills independently. The apprenticeship, he said, offered a way to gain workplace experience while continuing to learn.

His account points to a common hurdle for new entrants: gaining practical experience before securing a first role. Brady said that challenge shaped his view of what employers value in technology jobs.

“After completing my A levels in physics, maths and computer science, I knew I wanted a career in technology. I’ve always enjoyed solving problems and understanding how things work, but I found it difficult to get my foot in the door. I spent some time in temporary jobs, including as a forklift driver, while building my technical skills in my own time. When the opportunity to start an apprenticeship came along, it felt like the perfect way to gain real workplace experience while continuing to learn.

“One of the biggest things my apprenticeship has taught me is that a career in tech is about much more than technical knowledge. Working on the helpdesk has shown me how important communication, customer service and problem-solving are. Being the first point of contact for users has completely changed how I see the industry and helped me develop skills I never realised I’d need. The experience has also shown me how quickly technology is evolving, especially with AI becoming part of more workplaces. That means the ability to keep learning and adapting is becoming just as important as technical skills. My apprenticeship has helped me build that mindset while giving me hands-on experience with the realities of working in IT.

“It’s also opened up opportunities I wouldn’t have had otherwise. Learning about career paths in cybersecurity and data engineering has shown me the range of opportunities available and given me confidence about where my career could go next. I’d encourage anyone thinking about a career in technology to keep an open mind and not feel like university is the only route. Apprenticeships give you the chance to earn while you learn, develop practical skills from day one and build the confidence to adapt as technology continues to change. In an industry being transformed by AI, that real-world experience is invaluable,” Brady said.

Ryan Cresswell said he studied IT at college and games design at university before working in sales to strengthen his people skills. He later returned to technology, but said employers often wanted practical IT experience as well as qualifications.

His experience reflects a wider issue for people seeking entry-level technology roles. Employers often ask for evidence of workplace readiness even for junior positions, making apprenticeships one way to bridge the gap between education and employment.

“After studying IT at college and games design at university, I began working in sales to hone my people skills before returning to technology. One of the biggest challenges I faced while applying for jobs in tech was that employers liked my qualifications but wanted candidates with hands-on IT experience. That made it difficult to get my foot in the door.

“My apprenticeship has given me the opportunity to earn, learn and gain practical experience at the same time. It’s allowed me to develop my technical troubleshooting skills, but I’ve also learned a lot about communication, problem-solving and handling different types of people. My advice to anyone considering a career in tech is to explore the different paths available. In the past it felt like university was the only choice, but that’s no longer the case. Also, speak to people already working in the industry and stay curious. Apprenticeships are a great way to build skills, confidence and hands-on experience, whether working individually or in a team, while discovering what’s right for you. The most important thing is to keep learning and not be afraid to take a different path if the first one doesn’t work out,” Cresswell said.

Skills shift

Zainab Hussain said she chose an apprenticeship because it offered immediate workplace experience and a path into more senior roles without student debt. She said the role had helped her develop both technical and interpersonal skills, including troubleshooting problems and explaining complex concepts clearly.

Her comments underscore how apprenticeships are being framed by employers and trainees as an alternative to university for some digital roles. In this case, the appeal lies in earning while learning, building professional networks and gaining direct exposure to the daily demands of IT support.

“I’m naturally drawn to tech and have always been IT literate, so I knew it was the right path for me. It’s an industry that’s constantly evolving, and I wanted to be part of that. I chose an apprenticeship because it felt like the best way to gain real experience from day one, and it sets you up to move into higher roles faster than if you go to university. I also wanted to build a career in the industry without taking on student debt.

“My time at Atos so far has helped me develop both my soft and technical skills, such as how to troubleshoot problems and communicate complex concepts clearly. I’ve also had the chance to earn, learn and build my experience, all of which are helping prepare me for the next stage of my career. The apprenticeship path has given me valuable opportunities to network with co-workers from different career backgrounds and skill sets, which you wouldn’t get at uni. The workplace experience has been incredibly valuable, so if you’re interested in tech, I’d encourage you to go for an apprenticeship, explore every opportunity available and keep an open mind,” Hussain said.

Taken together, the three accounts point to a shift in the skills mix associated with junior technology roles. As AI tools become more common in workplaces, the apprentices said the ability to keep learning, work with users and adapt to changing systems is becoming as important as formal technical training.

All three also described apprenticeships as a practical answer to the experience barrier that can prevent candidates entering the sector. They framed the route as a way to gain income, training and exposure to real workplace problems at the same time, while opening paths into areas such as cybersecurity, data engineering and wider IT support.



Source link

Continue Reading

Business & Technology

UK flight school collapsed into liquidation

Published

on


Liquidators have been instructed to wind down Go Fly Oxford, which provided lessons for commercial and private pilots licences.

Colin Wilson and Emma Mifsud, of Opus Restructuring & Insolvency, have been appointed as joint liquidators for Go Fly Oxford Ltd back in May 2025.

But new records filed by the liquidators have revealed an HMRC secondary preferential claim of £118,132.

Ten unsecured claims have been received by the liquidators totalling £60,314.

Further unsecured creditor claims estimated in the statement of affairs total £88,955, the published documents say.

(Image: Ed Nix)

Over the past year, liquidators say they investigated whether any recoveries could be made from directors or other parties, but concluded there were no further viable assets or claims.

Aircraft shown in the 2024 accounts at a book value of £238,181 had been sold before liquidation. The liquidators found the sales appeared to be at fair value and saw no basis for a claim over the transactions.

The aircraft sales happened about seven months before liquidation, outside the relevant period for a preference claim.

The aircraft were reportedly transferred to creditors and leased back so the company could continue trading.

A purchaser of a PA34-200 aircraft was said to owe £6,000. The liquidators received £4,980; the remaining £1,020 was treated as settled because the purchaser had paid a company liability instead.

Two employees were made redundant on 31 March 2025 and were given information to submit claims to the Redundancy Payments Service.

READ MORE: MOT centre and car shop collapses into administration

The flying school was based at Oxford Airport when it collapsed.

Its website, which has since been shut down, described the business: “At Go Fly Oxford we pride ourselves on offering a personal and tailored approach to pilot training.

“We know that people learn at different paces and in different ways, this makes catering for individual needs our main target.”

Oxford Airport’s main trade is pilot training. Flight schools at Oxford train pilots who go on to fly for more than 100 airlines in the UK and globally, including for British Airways.

Historically, the airport has been Europe’s foremost centre for professional pilot training with well over 40,000 students having started their careers there.

At one point, the airport’s runway was the busiest in the world with more than 235,000 movements a year (a take-off or landing) and up to 1,100 flights in a single day, its website says.

The business’ report says: “Over the course of 2025, the company will be complementing its Diamond DA40 fleet with a new fleet of Elixir aircraft, a safer and more efficient type of aircraft, which will provide a much reduced cost per flight hour.

“This, along with growth in enrolments and full utilisation of the European base will ensure the profitability of the business in the coming years.”





Source link

Continue Reading

Trending