Traffic & Transport
A rail nightmare: what it’s like on England’s busiest commuter-only train | Rail transport
The 5.46pm train from London Euston to Crewe is the low point of Nikhil Patel’s week. “I’ve never gotten a seat. I always stand up even when I get here early,” says the 22-year-old, struggling to keep his balance while the gangway underneath sways from side to side.
Painfully for Patel, who is commuting back and forth to the capital for a computer science internship, it’s the first leg of a three-hour journey home to Walsall. He grabs the back of a chair to remain steady but says he’s just thankful that the train has left on time – and that it’s even on the move at all.
“There’s been a couple of times where everyone’s boarded and then the train’s been cancelled and we all had to get off,” he says. On another occasion, his journey home took five hours because this service was delayed, meaning he missed a connecting train.
This rush-hour service, operated by London Northwestern Railway (LNR), is the busiest commuter-only journey in England and Wales, according to figures by the Department for Transport.
Overall, it’s the second busiest commute, the No 1 being a morning Thameslink service from Bedford to Three Bridges – which passes through three international hubs: St Pancras International, and Luton and Gatwick airports.
We decided to join commuters getting the packed, two-hour-plus service on Thursday evening. According to the DfT, the service had a load factor – how many people are on a train compared with its maximum capacity – of 170% when the analysis was carried out last autumn. LNR says the number of seats on the service has increased from 460 to 812 since the data was gathered.
There is the familiar scrum moving towards the train after the platform is announced, an infamous tradition at Euston station. At first it seems as if this crop of commuters has lucked out, as it isn’t overly busy. But as the clock approaches 5.46pm, the carriages begin to heave with people.
Some fan themselves to keep the summer heat at bay. When the train is finally on the move, most gangways are cluttered with unlucky commuters unable to snag a seat. Some stand but others sit, bearing the rough and tumble of the shifting metal surface underneath.
Among them is Daniel Garrill, 23, who regularly gets this service. “I know I’m going to be sitting in some dodgy spot,” the data analyst says, having never got a seat during the week.
He travels between London and Manchester at least twice a week, meaning he has to bring a suitcase – which is tricky because there’s “nowhere to put your bag either”. He has to keep fiddling with his luggage to ensure it doesn’t escape down the carriage.
On the other side of the gangway is Akshay Vaghela, 31, who is commuting to Rugby. He says he is forced to stand half the time, and more often than not is “resigned to finding a seat on the floor”. This train is particularly busy because it is cheaper than the shorter Avanti service also heading to Crewe.
“I’ve gotten used to it because I know what booking this service means. It’s a free-for-all for the seats, otherwise you’re standing,” he says. Despite the train being kitted out with air conditioning, Vaghela says it’s still “stuffy, hot and sweaty” because there are so many people on it. “Unless you’ve got water, you’re struggling until you get home,” he says.
There is a chance things might not stay this way. Andy Burnham, newly installed as prime minister, has had rail operators in his sights for a while, making headlines for calling out poor performers while mayor of Greater Manchester.
He has previously said nationalising railways is a “no brainer” and launched the Bee Network as mayor, which brought privatised bus and tram networks into the local government’s control and capped fares at £2. Rail services across Greater Manchester will start to join the network by the end of the year.
He faced a rude reminder of the state of our railways last month. After his election as MP for Makerfield, he took a 10.54am Avanti West Coast train from Manchester to Euston. The service was delayed by 21 minutes, making him eligible to claim compensation.
The transport secretary, Heidi Alexander, has also faced a bumpy train journey, saying she sat on the floor of a packed service from London Paddington to her constituency in Swindon.
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Burnham hinted in May that there could be a swifter move towards rail renationalisation – a number of operators were brought under state control while Keir Starmer was prime minister – saying it would “reduce train fares and make them affordable to people again”.
Vaghela is optimistic that Burnham will enforce some change. He says “priority routes like this one which connect main parts of the country should be looked at”, especially because “everyone’s paying the same price and some people get seats and others don’t, there’s a disparity there”.
As we advance further down the carriages, we squeeze past commuters packed together by the platform doors, sidestep buggies and grab on to windows, poles or even fellow passengers to avoid tumbling to the floor.
Standing among a group of commuters in a packed gangway is retiree Andy Simms, 65. He has a lucky escape, only having to bear the service for half an hour. He’s getting off at the first stop: Milton Keynes Central.
Simms isn’t too bothered about the packed train. “It’s fine but busy,” he says, though he admits: “If you’re doing this every day it must be very annoying, especially if you’re paying for a season ticket.”
Overall, he thinks trains are better than he remembers. “Things used to be a lot worse on trains back in my youth. It was scruffy, dirty and violent,” he says.
On the prospect of Burnham making changes to the rail system, he’d rather he keep his focus elsewhere. “I think social care is more important than train journeys. I’d rather he fix that than this,” he says, while holding on to a pole behind for balance.
An LNR spokesperson said: “Our services to and from Euston are extremely popular, which is why we have made a major £1bn investment in new trains to provide extra space for our customers.
“Since this data was gathered we have added hundreds of extra seats to this particular service, increasing its capacity by 77% and significantly reducing its load factor to provide more comfortable journeys for passengers.”
Traffic & Transport
Healey backs pro-growth case for Heathrow third runway after Burnham ducks issue | Heathrow third runway
John Healey has said there is a pro-growth case for going ahead with a third runway at Heathrow despite the prime minister declining to back it.
Healey’s predecessor as chancellor, Rachel Reeves, put approval of the long-planned runway at the heart of her “growth speech” last year, saying it would “make Britain the world’s best-connected place to do business”.
However, since arriving in No 10 in July, Andy Burnham has ducked the issue of whether the runway should go ahead, suggesting it should be “a matter for London and Londoners”.
A recent Sunday Times report suggested the prime minister had told the transport secretary, Heidi Alexander, that he was “unconvinced” by arguments for the megaproject.
Asked for his views in Bangkok this week, Healey said the government would study responses to a public consultation, which recently closed. He appeared to strike a markedly more positive note than Burnham, however.
“I think in recent decades, and this is true in Heathrow and airports right across the UK, that they have been a big part of jobs and growth. And the case for a third runway at Heathrow has always been a case for growth,” he said.
Healey has insisted economic growth is his and Burnham’s “number one mission” in government.
Heathrow’s chief executive, Thomas Woldbye, has warned that investors could reassess their backing for the £33bn infrastructure project if it does not receive the prime minister’s support.
“Our shareholders would like to do this,” he said earlier this week. “They do think that things are taking a long time, and so far they have decided to be OK with that … But of course we cannot wait for ever.”
The airport’s owners include Qatar’s investment authority; the French private equity firm Ardian; Saudi Arabia’s Public Investment Fund and Singapore’s sovereign wealth fund, GIC. They are expected to decide in the coming months whether to apply for formal planning permission.
Healey voted in favour of the third runway when the question was put to the House of Commons in 2018.
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The chancellor was in Bangkok to attend the International Monetary Fund annual meetings but has returned to London to put the finishing touches to his 28 October budget.
The UK was praised by the IMF this week for taking action to cut its deficit, while other large economies have opted not to do so. The IMF’s managing director, Kristalina Georgieva, urged Healey to “stay the course” in his budget.
On Thursday, official figures showed the UK economy unexpectedly continued to grow in August.
Traffic & Transport
‘We should all be worried’: calls grow to limit London rollout of robotaxis | Transport
For passengers in Britain who want to try the latest ride, robotaxis are eagerly awaited: more than 100,000 are on Uber’s waitlist in London after the first UK services started in September.
Others view them with trepidation. “I think we should all be worried,” said Florentina Ghiuzan, an Uber driver from Essex. “I was shocked TfL approved it so soon. I knew change would come. But I thought it would come with a solution for us.”
London’s rollout is facing mounting opposition, from drivers fearing for their future and the capital’s politicians, with a critical report demanding Transport for London (TfL) is given full powers to permit or suspend operations.
Drivers will this weekend protest outside the headquarters and depot of Wayve, which has partnered with Uber to supply London’s first autonomous cabs for hire.
The direct action marks the latest salvo between unions and the global tech companies, whose driverless cars trials expanded this week to Manchester, with fears that hundreds of thousands of driver jobs could be lost.
Although only a handful of driverless cars now ply the streets, Uber has announced plans to deploy 100,000 Nvidia robotaxis worldwide starting next year, and its senior executives have talked about all new cars being autonomous by 2040. In San Francisco, Waymo’s fully autonomous cars already operate more than a quarter of all rides.
The mayor of London, Sadiq Khan, and bosses at TfL have expressed unease, and the London assembly’s transport committee has called for the government to devolve authority over autonomous taxi services.
In a report published this week, the committee said there was “considerable uncertainty around many of the claimed benefits of autonomous passenger vehicles”, and fears over the impact on public transport and congestion, as well as safeguarding and accessibility for disabled passengers.
The chair, Caroline Russell, said they were not convinced that London should welcome robotaxis. “Rather than just accepting the autonomous passenger service model proposed by operators, London should be looking at the transport problems it is trying to solve and then considering what solutions this technology could provide,” she said.
TfL is understood to see little benefit in the addition of robotaxi services to its crowded city streets, even if the numbers turn out to be relatively few in comparison to the wider traffic.
For the robotaxi companies, London is a tempting challenge to crack. Commercially, it is one of the biggest private hire markets in the world and a foothold in Europe; logistically, it is a tricky test bed to prove their vehicles are viable anywhere. Compared with the grid system of US cities in particular, it presents narrower, twisting and unruly streets, without the kind of rules on jaywalking that give cars priority on the road.
Under current rules, TfL licenses passenger services, but the government decides whether autonomous vehicles can operate. TfL has approved the start of Uber and Wayve’s limited robotaxi services, which retain a human safety driver in the front seat.
As it stands, when it comes to fully autonomous passenger services, the Department for Transport would issue permits for robotaxis with TfL only able to grant or refuse consent, rather than regulate their usage on London’s streets.
That has alarmed TfL, which sees parallels with when Uber first started business in London, creating problems few had considered, and was twice rebuffed in licence renewals as not a “fit and proper” operator. Quite how driverless cars will affect the capital’s transport ecosystem is unknown – and TfL wants to retain the power to intervene.
City hall is also concerned about the social implications of more than 100,000 licensed drivers losing income or a living. Those at the frontline in the App Drivers and Couriers Union (ADCU) are planning protests outside Wayve’s London base from this Saturday.
Their members include Ghiuzan, 42, who started working as a driver four years ago after going back to college. She said: “Our earnings are the same or even lower since I started – and with the robotaxis on the market it could get even worse.”
Ghiuzan said she was notified of the start of autonomous services as an Uber customer – but received no notification as a driver. She thinks people will switch to robotaxis: “Young people like them, it’s new, and you don’t have to pay the driver … I might have other skills, but for lots of drivers who are older and have done it their whole life, it’s going to be quite a challenge.”
Faisal Osman, 51, from east London, has been an Uber driver for 12 years, after switching from a long commute to an IT engineering job to allow him to work nights when he had children. He knows four other engineers who joined Uber: “We all used to talk about AI taking our jobs in IT. We thought, we’re not earning as much driving but we’ll be safe for a while, support the family, pay the bills. But robocabs are a massive concern.
“People might be interested but it will decimate the livelihoods of many people including me – I really wanted some authorities to say no.”
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Abdurzak Hadi, an Uber driver and theLondon chair of the ADCU, said Saturday’s protests would follow a similar action held at Waymo’s base in Park Royal in August. He said: “For me as a driver, I’m thinking about competing with a machine that’s not going to get tired, and could work 24 hours a day.
“But as a Londoner with family, I’m thinking about safety. As licensed drivers we’re taught by TfL about safeguarding, looking out for a vulnerable child, or for abuse. Or looking after passengers who can only read your lips. We’re a safety net. But losing my job – that’s also losing a safety net for my family.”
A recent report from the Centre for British Progress thinktank said more than 400,000 UK drivers (121,000 in London) would soon find “much of this work obsolete”, and urged the government to tax autonomous vehicles to help pay for the social consequences and economic losses.
The GMB union has demanded a “just transition” to help drivers reskill and find new work. Speaking at the Labour conference last month, the GMB’s Mark Betteridge said the union was not against change but added: “The people who do these jobs will know the reality far better of what change will look like … Drivers tell us they want some sort of transition plan to get through this.”
The roads minister, Justin Madders, told the meeting that autonomous vehicles could bring “opportunities for well-paid and unionised jobs” and the government wanted Britain to be a “world leader” in the technology. But, he added: “Sometimes government hasn’t worked on the impact on workers … We’re absolutely committed to making sure that doesn’t happen that time.”
An Uber spokesperson said: “Drivers and AVs [automated vehicles], which we believe will also offer considerable benefits to cities, are both expected to grow side by side for quite some time. That said, we shouldn’t hide that autonomous mobility will impact workers, riders, and the communities they live in.
“We are in conversations with the government and local stakeholders to ensure we can realise the promise of AVs while not leaving drivers and communities behind.”
Uber said it had not significantly increased its share of fares in London but VAT changes meant drivers were keeping less of the fares customers paid, and it said it was the only private hire operator in the UK recognising its drivers as workers with employment protections.
Wayve said that with Uber it was taking a “deliberately phased approach”, and had engaged extensively with political leaders, community organisations and accessibility advocates. A spokesperson said its robotaxis could “make a positive contribution to London’s transport system, helping to improve road safety, expand connectivity and give people more ways to travel.
“There is clear excitement in the potential for this technology to support safer, more accessible journeys, provided it is introduced responsibly and in partnership with the city. We have a positive, constructive relationship with TfL and we’re working pragmatically together to ensure any future services meet its expectations.”
A spokesperson for Khan said the mayor was committed to ensuring that Londoners benefitted from the opportunities new technologies could bring but shared “concerns about potential impacts on safety, congestion and jobs”, as any changes needed to “work for our world-leading transport system – including taxi and private hire services, and those who drive them”.
Traffic & Transport
Number of cloned number plates on UK roads at record high, data shows | Transport
The number of reported “cloned” vehicles involved in offences on UK roads has reached a record high, official data shows.
More than 11,400 drivers contacted the DVLA last year after being issued with fines for offences they said they did not recognise or accept responsibility for – most of which are believed to be down to cloning, where a number plate is copied fraudulently on similar vehicles to avoid enforcement cameras.
The number of complaints about misattribution was 9% higher than in 2024 and almost double the figure recorded in 2018, according to the RAC motoring organisation, which analysed data obtained under freedom of information requests.
The rising figures underscore concerns about the number of illegal number plates in use, allowing criminals to evade detection and dangerous drivers to avoid being caught.
Although drivers should provide number plate suppliers with the V5C vehicle logbook and proof of identity, an investigation last year uncovered more than 130 official suppliers in the UK willing to sell cloned versions, which allow drivers to dodge police and congestion charges.
Cloning vehicles has left many innocent car owners having to struggle to prove they were not responsible when enforcement camera images apparently caught their vehicle committing offences.
A parallel concern is the use of “ghost” plates which are designed to be unreadable by the UK’s 18,000 automatic number plate recognition (ANPR) cameras, which enforce safety measures such as speed limits or lane closures on smart motorways.
The RAC said the UK needed to overhaul an outdated and poorly regulated number plate system. Its head of policy, Simon Williams, said: “If number plate suppliers were carrying out all the checks they’re supposed to, it would be much harder for dodgy drivers to buy cloned plates in the first place. It’s only when a fine arrives at a vehicle keeper’s home address that they realise someone else is driving around using their vehicle’s number plate illegally.”
He said that more also needed to be done to catch drivers with ghost plates, “whether that’s more police officers being equipped with handheld devices that can detect if plates are unreadable, updating ANPR cameras and introducing higher security standards for number plates and for those who produce them”.
The government last month said there would be a new nationwide crackdown on illegal number plates, with funding from the Department for Transport for a new roads policing team. A new National Roads Policing Coordination Centre would share intelligence as well as trialling new technology such as specialised goggles to detect number plates that have been designed to be unreadable by cameras.
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Drivers using an incorrectly displayed number plate can be fined up to £1,000.
A Department for Transport spokesperson said: “We’re cracking down on illegal number plates with significant investment in a new roads policing team and innovative tech to stamp out the scourge of cloned numberplates.
“Illegal number plates help facilitate crime, and we are supporting the police to work with the DVLA to make it easier to report these crimes and support victims through a new digital tool.”
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