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Canadian mother sues OpenAI, alleging ChatGPT led her daughter to kill herself | Canada

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A Canadian mother sued OpenAI and its CEO, Sam Altman, in US court on Thursday, alleging that ChatGPT encouraged her daughter to kill herself. The lawsuit is the latest in a slew accusing the company of failing to address dangerous conversations between users and the company’s chatbot.

Kristie Carrier said in a lawsuit filed in San Francisco state court that her daughter, Alice, told ChatGPT about her suicidal ideations more than a dozen times leading up to her death but that OpenAI’s safety systems never flagged the conversations for human review or terminated them.

“ChatGPT took on the persona of a confidant, a best friend, a therapist at times, even though it was not capable of safely and responsibly engaging in this way with my child,” Carrier said in a statement.

OpenAI has said it trains its models to direct people who express intent to harm themselves to seek help and connect with real-world resources.

“This is a heartbreaking situation and our thoughts are with everyone impacted. We’re currently reviewing the legal filing, which indicates that these interactions took place on an earlier version of ChatGPT that is no longer available,” said Drew Pusateri, a spokesperson for OpenAI.

The platform initially told Alice Carrier to seek help from a crisis hotline or emergency services. But as OpenAI updated ChatGPT to make its responses sound more human, her interactions with the platform deepened, with Alice Carrier sharing more personal information and ChatGPT responding in ways that mimicked a friend or therapist, the lawsuit said.

The lawsuit claims the chatbot criticized Alice Carrier’s partner and crisis hotlines, validated her suicidal thoughts, and urged her to keep speaking with it. When Alice Carrier said she had suicidal thoughts and had attempted to kill herself, it again suggested a crisis hotline, the lawsuit said.

Alice Carrier was working as a web developer in Montreal when she began using ChatGPT in 2023 to troubleshoot problems with computers and gaming consoles, according to the lawsuit.

The following year, her relationship with the platform changed, when she turned to ChatGPT with questions about what to do with her suicidal thoughts, as well as suicide methods.

Alice Carrier said crisis hotlines were not helpful, and ChatGPT echoed those statements, according to the filing.

“Maybe this is just the end,” ChatGPT told her, according to the lawsuit.

These events led to Alice Carrier’s suicide last year at the age of 24, her mother alleges.

The lawsuit, which accuses OpenAI of negligence in the design of ChatGPT and in its failure to warn users of the product’s dangers, seeks damages and a court order requiring OpenAI to automatically terminate conversations about self-harm and to display warnings about its platform.

OpenAI is already facing 18 similar lawsuits filed by families of people who committed or attempted suicide in a coordinated proceeding in California state court, according to lawyers for Kristie Carrier. Google is facing a similar suit over alleged encouragement by its Gemini chatbot.

More than 1 million ChatGPT users each week send messages that include “explicit indicators of potential suicidal planning or intent”, according to a blogpost published by OpenAI in October 2025. In addition, OpenAI said that about 0.07% of users active in a given week – about 560,000 of the 800 million weekly users the bot saw then – show “possible signs of mental health emergencies related to psychosis or mania”.

“While ChatGPT is not a substitute for medical or mental health care, we have continued to strengthen how it responds in sensitive and acute situations with input from mental health experts. Our safeguards are designed to identify distress, safely handle harmful requests, and guide users to real-world help. This work is ongoing, and we continue to improve it in close consultation with clinicians,” Pusateri, the OpenAI spokesperson, said.

Its models are also trained to refuse requests that could “meaningfully enable violence”, and to notify law enforcement when conversations suggest “an imminent and credible risk of harm to others”, with mental health experts helping assess borderline cases, according to OpenAI blogposts.

In addition to lawsuits over suicide, the company is facing lawsuits accusing it of assisting school shooters and failing to flag those conversations to law enforcement. Families of seven victims of a mass shooting at a secondary school in British Columbia are suing OpenAI and Altman for negligence after the company failed to alert authorities to the shooter’s troubling conversations with ChatGPT.

Florida became the first US state to sue OpenAI earlier this month, accusing the company of harming children by providing information to school shooters, offering guidance on self-harm and addicting young users. The state’s attorney general has also opened a criminal investigation into OpenAI over the chatbot’s alleged role in a shooting.

Reuters contributed reporting



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Firm fined £150,000 after electrician killed in mine by fan blades

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Colin Thwaites died at Lochaline Quartz Sand Ltd’s underground mine on the Morvern Peninsula in October 2024.



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The rightwing counter-revolution is gaining ground – and Labour’s softly-softly approach won’t stop it | Andy Beckett

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Not for the first time, the UK is in the grip of a backlash against equality and diversity. Already disadvantaged parts of the population are having the existence of that disadvantage denied – and the limited legal redress for it, which has been won over decades, such as the 2010 Equality Act, threatened with repeal. Two of the largest political parties, much of the media, street protesters, online activists, opportunistic rioters and organised fascists are all working to erase aspects of British multiculturalism, by lawful means and otherwise. In the decade since the Brexit referendum – which awoke semi-dormant forces of social conservatism and nationalism – this reactionary campaign has gained more and more momentum.

Its targets have widened and solidified: from “wokeness”, multiracial cities, diversity, and equity and inclusion policies to immigrant cultures of all kinds, so-called two-tier policing and the general conduct of local and central government. “Britain is a two-tier state – against white people,” claimed Nigel Farage in a sweeping Reform UK policy statement on Sunday. “Anti-whiteness is institutionalised into every aspect of public life.” His party, still consistently ahead in the polls, promises to work relentlessly against this supposed injustice when it takes office, copying the confrontational and divisive tactics of Donald Trump.

Meanwhile the Conservatives, under the ever more rightwing and Reform-influenced leadership of Kemi Badenoch, pledge to get rid of a key part of the Equality Act, the public sector equality duty. It requires state institutions to “have due regard to the need to eliminate discrimination, harassment [and] victimisation … advance equality of opportunity … [and] foster good relations” between disadvantaged and non-disadvantaged Britons.

Between 2010 and 2024, five successive Tory governments saw no need even to amend this consensual Labour legislation. Yet last week Badenoch said it must be repealed, as “part of our plan to remove identity politics entirely from the public sector”. Switching to the more respectful tone with which she addresses businesses, she continued: “Hopefully the private sector will follow suit, because they have this problem too.”

Only a minority of Britons are actually enthusiasts for this backlash. A survey published this week found that 17% “strongly agree” that “the growth in the Muslim population poses a foundational threat to UK culture” – one of the main preoccupations of campaigners against multiculturalism. “Tracing changes in values across a 30-year period,” wrote the political scientists Laura Serra and Maria Grasso last year, “we find that … [UK] sociocultural values have been consistently shifting towards social liberalism – a change that is driven primarily by generational replacement.” The conservative older Britons upon whom the backlash and its associated political parties and movements still heavily rely, for all the online and street visibility of younger reactionaries, are gradually dying out.

Yet as has been shown regularly since Brexit, angry rightwing minorities, amplified by rightwing papers and digital media, sometimes encouraged and funded by rich allies in America, can easily dominate British political discourse. Meanwhile, the less politicised or more liberal majority either tunes out, pushes back too little, or gives ground.

For much of Keir Starmer’s leadership, Labour has surrounded itself with Union flags, produced ever tougher immigration policies and treated many of the grievances driving the backlash as “legitimate” – even those based on fears and ignorance rather than social realities, such as the widespread conviction that immigration is surging, when it has actually fallen fast over the past year. Occasionally, Starmer has spoken up for “our beautiful, tolerant, diverse country”, and against those who “just want to stir the pot of division”, as he put it at Labour’s conference last year. But this strategy of intermittent challenge and more general appeasement has failed: Labour remains loathed by most socially conservative voters and has been abandoned by many liberals, while the backlash parties have radicalised further and the potential victims of their policies have grown more scared.

The Green party leader, Zack Polanski, celebrates local election results in Hackney, east London, 8 May 2026. Photograph: Graeme Robertson/The Guardian

How might Labour and other political forces that support equality and diversity deal better with the backlash? Sadiq Khan’s London mayoralty suggests one approach. Like Starmer, he is no great orator, but he has been re-elected twice during a period of general Labour unpopularity – partly because he has refused to allow the right to define the legitimate makeup of London, instead always presenting the city’s diversity as its strength. At last month’s local elections, the already low Tory vote in London fell, while Reform performed much worse than elsewhere.

Yet today’s multiracial, sexually tolerant capital, which until the May elections had been dominated by Labour for 30 years, and which is now also a stronghold of Zack Polanski’s socially liberal Greens, is a relatively easy place for a Labour politician to fight a socially conservative backlash. It was a lot harder back in the 1980s, when the city was much less diverse and Margaret Thatcher’s illiberal Conservatives were often its most popular party. Then as now, rightwingers in parliament and the media were aggressively seeking a return to “traditional values” after the liberal advances of the 1960s and 1970s. The far right was active against immigrants on the streets, and much of Britain appeared to be moving rightwards.

Yet from 1981 to 1986 the Labour-run Greater London Council (GLC), led by Ken Livingstone, challenged the conservative narrative about Britain being undermined by minorities. Instead, it promoted a counter-narrative that the capital – and by implication, the country – needed to end discrimination against minorities and draw on their cultures if it was to become a successful and decent modern society. The GLC’s vibrant and inventive public education and propaganda campaigns are documented in London’s Ours!, a new book by the cultural historian Hazel Atashroo. “Black people do not cause slums,” said one typically direct, dramatically designed poster. “They are forced to live in them.” Many rightwingers were outraged by the GLC’s provocative style and radical goals. In 1985, the office of its ethnic minorities unit was firebombed. In 1986, the GLC was abolished by the Thatcher government. But in the longer term, the GLC won.

Forty years on, Labour often seems to have forgotten how to mount effective campaigns against social conservatism, which Badenoch disingenuously calls “common sense”. Perhaps with a different Labour leader, in an unofficial alliance with other relatively liberal parties, the rightwing counter-revolution could be blocked. It needs to be. A backlash, if left unchallenged, rarely stops.



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