Clarissa’s Home Healthcare Services was visited by inspectors in February with the report only published last week.

The leadership and safety of the company was highlighted as needing ‘improvement’.

Meanwhile the effectiveness, caring, and responsiveness of the service was deemed ‘good’.

The Bicester service provides care to people living in their homes with physical disabilities and dementia.

Inspectors found the service was in breach of legal regulations in relation to safe care and treatment and fit and proper persons employed.

The inspection revealed that for one person receiving care, the log stated, “aggressive behaviour,” however, there was no information recorded on how staff could support the person when displaying behaviours that challenge.

Inspectors found the provider did not always make sure there were enough qualified, skilled and experienced staff.

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And the provider did not always make sure that medicines and treatments were safe and met people’s needs, capacities and preferences, the report says.

The main concern for inspectors was the leadership of the business. The inspection stated “the provider did not have clear responsibilities, roles, systems of accountability and good governance”.

It also found “they did not act on the best information about risk, performance and outcomes, or share this securely with others when appropriate”.

However the inspection report stated that “people and relatives told us staff were polite, friendly, kind, patient, absolutely wonderful and caring”.

And another person said “they always give me dignity in the shower, they never rush me or are never abrupt, they let me take my time”.

Famed for its sausage rolls, customers at the high street bakery chain noticed that one popular breakfast menu item had seemed to vanish.

The Greggs All Day Breakfast Baguette was first introduced to stores in 2024 and quickly became a hit item with shoppers.

Made with a baguette roll, bacon, sausage, omelette, cheese, and ketchup, the item has recently been removed from the menu.

Greggs removes popular item from menus

In a statement shared with The Sun, Greggs has removed the all-day breakfast baguette for now but has plans for its return.

As a spokesperson said, “Our much‑loved All Day Breakfast Baguette is taking a break from the menu.

“We continually review our range and regularly bring back fan favourites based on customer demand.”

The Greggs All Day Breakfast Baguette is a seasonal item, meaning it will be taken off the menu during the summer months.

However, fans of breakfast can still get several baguette options before 11am, like the Bacon and Omelette Breakfast Baguette, Sausage and Omelette Breakfast Baguette, Bacon, and Sausage Breakfast Baguette, and more.

Greggs announces trial of new self-service checkouts

Greggs is trialling a new self-service concept aimed at speeding up customer transactions.

The bakery chain is trialling Greggs Express, a self-service unit which allows customers to quickly grab their favourite treats on the go.

The first unit opened at Motor Fuel Group’s (MFG) petrol forecourt outside Glasgow Airport.

Tony Rowson, property director at Greggs, said: “Greggs Express is our latest concept being trialled to help us enhance our customer experience, focusing on convenience and speed.

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“The units allows customers to grab their favourite bake or serve coffee themselves, ideal for customers on the move.

“Working with MFG, the trial will help us understand how this format can support our growth ambitions alongside our broader estate growth plans while continuing to deliver the great-tasting food and value our customers expect.”

Customer behaviour is being analysed, with a small number of other self-service units planned to be rolled out across MFG locations in the coming months.

Newsquest has contacted Greggs for a comment.

The new PNP consultation function enables members of the public to have their say by providing feedback on individual public notices, which can be accessed by local authorities through a bespoke PNP account dashboard, designed to boost the consultation process.

The dashboard will also give the local authorities and other businesses the means to add data – maps, images, and other information which may be useful to the public – to consultations, strengthening the process still further.

Conducted over the past 18 months by Reach plc, the development was funded by a six-figure grant from the Google News Initiative and continuing support from local publishers.

A fully searchable archive of all the public notices on the PNP has also been created.

Newsquest chief executive Henry Faure Walker said: “We are pleased that the recent Local Media Action Plan from the government explicitly referenced the PNP as a key platform for communities to access public notices, leveraging local publishers’ huge audiences.

“With new funding from the Google News Initiative, we have worked hard over the past 18 months to develop new services for the PNP, which will deepen public engagement with the notices and make consultation easier for local authorities and other organisations.

“All this work depends upon a strong statutory link between public notices and local news media environments.

“It is vital that this link is maintained and strengthened going forward, for the benefit of local communities.”

To promote the new PNP consultation and archive services to local communities, a major advertising campaign funded by local publishers launches today in local news titles across the UK.

Hayley Cochrane, Director of News Partnerships for Google UK and Northern Europe, said: “We are very pleased to support the development of new features for the PNP, which will strengthen local democratic engagement.

“PNP is a fantastic example of innovation from the local news sector, which is finding new ways to serve audiences with local news and information.

“The Google News Initiative is very pleased to support this important work.”

The PNP is an online database for all public notices which appear in printed local newspapers. It harnesses local news media’s massive online audiences – 42 million people every month in print and digital – to deepen engagement with public notices.

News Media Association chief executive Theo Bamber said: “Local news media serve communities by protecting the public’s right to know.

“These titles ensure that vital information about local decisions remains transparent, visible, and open to scrutiny by professional journalists and the public alike.

“The new features on the PNP make the workings of local government more accessible than ever, upholding critical elements of the UK’s social and democratic fabric at a time when this kind of transparency is under threat.”

The number of PNP registered users – who have signed up for alerts about particular types of planning notices, notices relating to a specific geographic area, or to search the site directly – has nearly doubled over the past year and now stands at 43,000.

In addition to creating the PNP, the local news media sector has also boosted public notices by adopting new guidelines to better publicise public notices, including regular editorial coverage in print and digital, and clear signposting in paper.