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Videosign & Brightsolid expand AI cloud partnership

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Videosign has expanded its partnership with Brightsolid to support the development of new AI-based services at the remote signing software company.

Liverpool-based Videosign operates a video platform for the remote signing and witnessing of documents. It enables users to identify, verify, meet, sign, record and audit business transactions remotely in what it describes as a secure, legally admissible format.

Under the expanded arrangement, Brightsolid is supporting development of a set of AI tools for the platform. These include instant generation of meeting notes and action points, as well as automation of administrative work for financial advisers and other professional users.

The broader partnership focuses on data centre governance and security, while also addressing scalability and cost control as Videosign adds the new features.

That reflects a wider challenge for software companies building AI products on cloud infrastructure. New features can increase computing demand and operating costs, while regulated sectors require tighter controls around data handling, auditability and system oversight.

Videosign positions its software around remote contracting and witnessing, combining live video interaction with identity verification and digital signing. It aims to use AI to reduce manual work during client meetings, particularly where professionals need to capture notes and complete forms as part of compliance processes.

Chief executive Steven Tallant said the planned additions are intended to make the platform easier to use without changing its compliance focus.

Tallant said, “Videosign’s combination of video, identity verification and document signing means it works well for a range of professional needs, providing a ‘face-to-face’ digital setting as a secure way to meet, verify and sign contracts, with integrated ID verification and eIDAS-compliant signatures.

“Our forthcoming AI functions will take things to the next level, allowing users to have more natural and engaging conversations with their clients while Videosign takes care of the note-taking and form-filling. Our focus is on making remote contracting more robust and more usable at the same time.

“As we develop this new AI-driven functionality, it is equally important that the underlying cloud environment is properly governed, scalable and cost-effective. Brightsolid is supporting us on both fronts, helping us strengthen control of the platform while also giving us a solid base for the next stage of growth.”

Cloud Focus

Brightsolid provides managed hybrid cloud and cyber security services. Here, its role extends beyond hosting and infrastructure management to overseeing how cloud resources are used as Videosign develops software that may place greater demands on storage, processing and security controls.

The partnership highlights how AI development is becoming as much an operational issue as a product one. For small and mid-sized software companies, the challenge is often to add automation and data-driven tools without losing visibility over spending or weakening governance standards.

Sales director Tony Capper said Videosign reflects the pressures that can arise where user experience, compliance and infrastructure management meet.

Capper said, “Videosign is developing technology that sits at the intersection of security, compliance and user experience, and that makes it a strong example of the kind of business that can benefit from close management of hyperscale environments.

“Our role is to help organisations get the best from cloud without losing sight of governance, operational control or long-term cost efficiency. Brightsolid helps organisations make more cost-effective use of cloud and hyperscale infrastructure, particularly where businesses need a managed partner to balance performance, security and spend over time.

“In Videosign’s case, that means supporting a platform with growth ambitions while creating the right foundations for further innovation, including AI-based product development.”

Wider Trend

The use of AI to generate meeting records and automate follow-up administration is becoming a growing area of interest across professional services. Financial advisers, legal professionals and other regulated users face pressure to document conversations accurately while reducing time spent on routine processes.

That is creating demand for software that combines workflow automation with verifiable records and identity checks. Companies in this market also face a higher threshold for trust, given the need to show that records, signatures and customer verification steps can stand up to scrutiny.

For Brightsolid, the deal adds to its work with organisations that need managed cloud and security support in regulated or compliance-heavy environments. Part of the DC Thomson group, the company has operated for more than 30 years and lists customers including Dumfries and Galloway Council, IITAC, Sparrows, SSSC and West Yorkshire Combined Authority.

For Videosign, the expanded relationship provides outside support as it develops AI functions designed to automate note-taking and form-filling while keeping its cloud environment properly governed, scalable and cost-effective.



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Sparky Space launches AI platform to bridge learning gap

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Sparky Space, a Berlin company founded by former German Air Force officer Nils Ristau and technology executive Daniel Schmitz, has launched an AI-based work platform now available worldwide.

The platform targets organisations trying to turn training and knowledge into day-to-day execution, a gap the founders argue persists despite heavy corporate spending on digital transformation, skills development and workplace tools. Sparky Space points to industry research suggesting that only 10% to 20% of learning is applied effectively in daily work.

Ristau said he founded the company after drawing on his military background and his belief that many businesses struggle less with access to information than with putting it into practice. In his view, companies often buy training, frameworks and software that remain detached from operational work.

“Most organisations don’t have a knowledge problem – they have an execution problem,” said Nils Ristau, founder of Sparky Space. “Companies are investing in training, frameworks and tools, but too often these sit in isolation from the reality of day-to-day work.

“What’s missing is the bridge between learning and doing. That’s where performance is either won or lost.”

The platform is designed to bring structured methods and AI guidance into live workflows, rather than offering separate learning modules or retrospective review tools. Teams can use it while working through business problems such as product development, strategic prioritisation and the adoption of generative AI in internal processes.

That approach reflects a wider debate in corporate technology over whether productivity and learning tools should remain separate from operational systems or be integrated into them. Businesses in sectors from manufacturing to professional services are under pressure to show returns on training and transformation budgets as economic conditions remain uncertain and teams are expected to work faster.

Ristau linked the product’s design to the discipline required in military settings.

“In military operations, success depends on disciplined execution under constantly changing conditions,” he said. “You don’t have the luxury of separating learning from action – they have to happen simultaneously.

“Modern organisations face similar complexity. Competitive advantage comes from how well teams perform – not just from what they know.”

Schmitz said the software was built for use during normal working routines rather than as another separate system employees visit occasionally. Many organisations already have enough tools and information, he said, but struggle to make them usable in real situations.

“We wanted to create something that teams would actually use in the flow of work,” said Daniel Schmitz, co-founder of Sparky Space. “There’s no shortage of tools or information in organisations today. The challenge is making them actionable.

“Sparky Space is designed to guide teams through real challenges – whether that’s developing a new product, prioritising strategic initiatives or integrating AI into everyday processes – in a way that is structured, repeatable and measurable.”

Use cases

The platform is intended to support innovation and customer-focused product development, agile project and portfolio management, strategic decision-making, leadership alignment and the use of generative AI in workflows. Cross-functional collaboration and product delivery are also among the areas it targets.

The launch comes as companies continue to test how artificial intelligence can be introduced into routine business operations without adding confusion or duplication. For many employers, the challenge is no longer simply gaining access to AI tools, but embedding them in existing processes while maintaining oversight and consistency.

Ristau said that issue helped shape the product’s approach.

“AI has enormous potential, but without the right ways of working, it risks becoming just another layer of complexity,” he said. “Organisations don’t just need access to AI – they need guidance on how to apply it effectively in real situations.

“That’s why we’ve built Sparky Space to combine human-centred methods with AI support, helping teams not only move faster, but also make better decisions along the way.”

The company is entering a crowded market that includes learning management vendors, workflow software providers and a growing number of AI assistants aimed at workplace use. Its argument is that these categories often leave a gap between knowing what to do and carrying it out consistently across teams.

Berlin remains a significant base for software start-ups serving international business customers, particularly in workflow, automation and applied AI. Sparky Space is seeking to tap that market with a product that links management methods with operational use across teams.

Ristau said the companies that succeed will not be those with the most information, but those that can consistently turn that information into action.



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BackLite UK launches Knightsbridge digital ad site

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BackLite UK has launched a new digital out-of-home advertising installation at the Piccadilly Underpass in Knightsbridge as part of its Landmark Series.

The installation, known as The Knightsbridge, was developed with asset owner Wildstone. It features two 2.8m x 14.4m screens on the eastbound and westbound approaches near Hyde Park Corner.

BackLite UK says the location reaches traffic moving through Knightsbridge, Belgravia and Mayfair, with the displays visible to motorists and pedestrians travelling between some of central London’s best-known retail and leisure districts. The two screens generate more than 3 million fortnightly impacts, according to the company.

The site is close to luxury retail destinations, including Harrods and Harvey Nichols. Advertisers already appearing on the screens include Burberry, Club Med and Franck Muller.

London Refurbishment

The launch forms part of a wider refurbishment programme linked to an agreement between Wildstone and Multiply Media Group, the Abu Dhabi-based parent of BackLite UK, covering more than 10 London sites. Multiply Media Group entered the UK out-of-home market through its partnership with Wildstone.

Wildstone owns the Knightsbridge assets, while BackLite UK handles media sales. Westminster Council awarded Wildstone a long-term licence for the underpass through a competitive tender process.

BackLite UK has positioned The Knightsbridge within its Landmark Series, a collection aimed at advertisers seeking large-format digital sites in prominent urban locations. The range also includes The Cube @ Flannels, the Shoreditch Stack and the Wandsworth Roundabout.

At the centre of the upgrade is a pair of 1440 x 280-pixel digital screens supplied by Daktronics, a US LED manufacturer. BackLite UK selected Daktronics 10mm Outdoor Blue displays for the project.

The development adds to competition for premium outdoor advertising sites in central London, where supply is limited and large-format digital inventory near affluent shopping districts remains relatively scarce.

Jack Fleming, Head of Sales at BackLite UK, said: “The Knightsbridge is a fantastic addition to our Landmark Series, fitting perfectly within our most prestigious collection. There are very few OOH assets in the vicinity, and certainly none of this size and calibre. We quickly recognised the site was much more than an underpass, and worked closely with Wildstone to develop something that really stands out.”

Wildstone says the site was always intended for advertisers targeting the premium end of the central London market. The company has been expanding its role as an owner of outdoor advertising infrastructure while working with media operators on digitisation and upgrades.

Andrew Foster, Group Partnerships Director at Wildstone, said: “With its location in the heart of prime central London, we always believed this site was ideally suited to the premium end of the market. We were therefore excited to secure BackLite UK as our media partner, as its focus on luxury brand advertisers meant we were fully aligned on what the upgrade should entail. This is one of a number of high-end refurbishments we’re carrying out in partnership with BackLite UK and, given our success here, we’re excited to see what the future holds.”



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UK workers spend more time on admin than European peers

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Ricoh UK has published research showing that UK workers spend more time on administrative tasks than employees in other surveyed European markets. The study found that UK workers spend 31% of their time on non-core admin.

The research covered workers in the UK, France, Spain, Italy, the Netherlands and Germany. Italy recorded the lowest share of time spent on admin at 21%.

The UK ranked ahead of Spain at 29%, Germany at 27%, France at 26%, and the Netherlands at 23%. UK office workers surveyed reported losing 15 hours a week to administrative work, or nearly two working days.

Only 51% of UK office workers surveyed said they spend most of their day on tasks that deliver direct value. The research also pointed to growing pressure on retention, with 15% saying they had considered leaving their organisation because of admin burdens alone.

Workplace Strain

The study suggests the issue is affecting team relationships as well as productivity. In the UK, 19% of workers said admin creates conflict or tension within their team, while 16% said they feel resentful towards colleagues with lighter admin loads.

Just 21% said administrative work is distributed equally, and 16% reported generational tension, with younger colleagues seen as resisting such tasks. Nearly a quarter, or 24%, said admin limits their productivity, while 21% said it leaves them less motivated or disengaged. Another 19% said it stifles their creativity.

Across Europe, 48% of employees surveyed said they were considering a new role within the next 12 months. The UK findings indicate admin is one of several pressures shaping how employees view their working day and their employer.

Ricoh also found a gap between how workers view the problem and how they think managers respond. Only 20% of UK workers said they feel their employer cares about admin overload, while 27% said managers underestimate the time it consumes.

Technology Questions

The research comes as businesses continue to review the role of automation and artificial intelligence in office work. In Ricoh’s survey, 34% of respondents reported feeling anxious about the prospect of being replaced.

Uncertainty over how technology will be introduced can add to frustration in workplaces already dealing with heavy administrative demands. The figures suggest the debate is not only about job redesign, but also about employer communication and staff confidence.

Ed MacArthur, Practise Lead – Process Automation at Ricoh UK, said: “UK organisations have pushed hard on digital transformation over the past decade, but that investment hasn’t always translated into simpler workflows for employees. Instead, many are dealing with layers of systems, reporting requirements and compliance processes that sit alongside their core role. That creates duplication, manual workarounds and a heavier administrative load than in markets where processes are either more standardised or less fragmented.”

He said the issue also reflected a mismatch between employee expectations and workplace systems.

Time Reclaimed

MacArthur added, “There is also a clear expectation gap. UK employees are used to consumer-grade technology in their personal lives and expect the same level of ease and integration at work. When workplace tools fall short or when automation is introduced without being properly embedded into day-to-day workflows, it adds friction. The result is a disconnect between the technology organisations believe they’ve invested in and the reality employees experience.”

The survey also asked workers what lighter admin loads would mean for their working lives. Nearly a third (31%) said they would enjoy their job more if they had more freedom to focus on creative tasks.

Another 30% said they would use the time to recharge, while 28% said they would invest it in learning new skills. These responses suggest employees see administrative work not only as a drain on time, but also as a barrier to development, recovery and engagement.

MacArthur said, “When a large share of the week is taken up by repetitive admin, it quickly drains motivation and limits the time people can spend on meaningful work. As the pressure builds, for some, it becomes a reason to look elsewhere. At the same time, uncertainty around AI is adding to the strain. Without clear communication and investment in skills, technology risks creating anxiety rather than confidence, especially as organisations add too many tools. Retention comes down to whether people feel supported and see a future for themselves in the company.”



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