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HSBC UK & Visa test AI shopping with live payments

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KAREN JOY BACUDO

Finance Editor

HSBC UK is working with Visa on AI-powered shopping services for cardholders, including what the companies describe as an industry-first agentic card transaction on a live merchant website.

The project is designed to let customers shop and pay through AI platforms without moving between multiple websites. An HSBC UK-issued card has already been used to complete an end-to-end transaction in that setting.

Agentic commerce refers to systems in which an AI tool performs parts of a shopping task on a customer’s behalf, such as searching for products, booking travel, or purchasing household items. In this model, payment is handled within the AI-led journey rather than through a conventional checkout spread across several sites.

HSBC UK and Visa said the model will rely on controls designed to keep customers in charge of spending decisions. Permissions and safeguards are built into the experience, while security and transparency are expected to be central as AI agents begin initiating transactions in real-world environments.

Payment authentication is a key part of the work. HSBC UK said it is supporting the technology and security measures required to enable these transactions, including secure authentication via customer biometrics.

The initiative places the bank and card network within a wider effort by financial groups to adapt payment infrastructure to generative AI and automated digital assistants. For banks, that shift raises questions about how card credentials are presented, how consent is captured, and how fraud controls work when software agents, rather than consumers, initiate parts of a purchase.

Retailers and payment providers have been exploring how AI assistants could change online shopping by reducing the steps in a transaction. Supporters argue the model could make routine purchases quicker, while critics point to the need for clear controls over data access, payment authority, and dispute handling.

Andy Rankin, Chief Payments Officer of Consumer Banking, HSBC UK, outlined the bank’s view on the shift in consumer payments.

“The way people pay is constantly evolving, and artificial intelligence has the potential to make everyday shopping simpler, faster and more convenient for our customers. At HSBC UK, we’re helping to shape the future of payments by bringing together innovation, trusted technology and industry collaboration. AI-powered commerce is set to be the next evolution in how people shop, and we’re working alongside our partners to help build the experiences that will make it a reality, while ensuring customers remain firmly in control of their money. As new technologies emerge, customers need confidence that their payments are protected, and we’re working with Visa to lead the industry in building trusted experiences that can unlock the benefits of AI for consumers,” said Andy Rankin, Chief Payments Officer, Consumer Banking, HSBC UK.

Visa said its role is to connect banks, merchants, and AI systems through the existing card network rather than build a separate payments rail for these purchases. That suggests the companies want agentic transactions to sit within established card protections and merchant acceptance systems.

Rob Cameron, Group Country Manager, UK & Ireland, Visa, described how the company sees the next phase of development.

“AI agents are beginning to initiate transactions in real-world environments, and our role is to ensure every transaction remains secure, transparent and trusted. By connecting our issuer partners like HSBC UK with merchants and AI systems through our network, we are enabling this next phase of commerce using the infrastructure and protections already in place,” said Rob Cameron, Group Country Manager, UK & Ireland, Visa.

For HSBC UK, the project also reflects broader competitive pressure on banks to remain present in digital commerce as new interfaces emerge between consumers and merchants. If AI assistants become a regular way to browse and buy, card issuers and networks will need to ensure their products remain embedded in those experiences rather than displaced by alternative payment methods.

The announcement does not set out a launch timeline for broader customer use, but it signals that live testing has moved beyond theory. The use of an HSBC UK card in an end-to-end agentic transaction on a live merchant website shows banks and payment networks are now testing how AI-led shopping can work within existing commerce systems.



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UK AI firms raise record GBP £4.56bn in Q2 funding

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KAREN JOY BACUDO

Finance Editor

UK artificial intelligence companies raised a record £4.56 billion in equity funding in the second quarter, according to Beauhurst. The total accounted for 57% of all UK equity investment by value during the period.

Beauhurst tracked 269 AI fundraising rounds between April and June, accounting for about one in four of the 1,070 UK equity deals recorded across all sectors. The wider market raised £8.01 billion in the quarter.

The £4.56 billion total was 4.1% higher than the previous quarter’s £4.38 billion and 186.8% above the £1.59 billion raised by UK AI companies in the same period a year earlier. It made the quarter the strongest on record for UK AI investment by amount raised.

Data compiled from equity fundraisings into UK companies tagged with artificial intelligence also showed that a small number of large transactions accounted for most of the money invested. Eight AI fundraising rounds of more than £100 million made up almost 80% of disclosed AI investment during the quarter.

Those larger rounds included deals by Isomorphic Labs, Ineffable Intelligence, NScale, PhysicsX and Fractile. The figures may rise further as additional unannounced deals are identified through Companies House filings in the weeks and months after the quarter closes.

Sector split

Life sciences and health attracted the largest share of AI investment by value, with 36 deals raising £1.52 billion. That total was driven mainly by Isomorphic Labs’ £1.47 billion fundraise.

AI infrastructure, compute, and chips ranked second by value, with £986 million raised, led by rounds involving NScale, Fractile and Quantum Motion. Enterprise software, data and automation followed, with £843 million raised from 27 deals.

Financial services, payments and RegTech recorded the highest deal count among the largest categories, with 64 AI fundraisings in the quarter. Industrial AI, robotics and physical systems accounted for 61 deals and £470 million in funding.

The figures add to evidence that investor appetite for AI businesses remains concentrated, but broad enough to reach several parts of the UK private-company market. Fundraising was spread across life sciences, infrastructure, financial services, advanced engineering and software.

Henry Whorwood gave his assessment of the quarter’s figures.

“Q2 was a landmark quarter for UK AI investment. What stands out is not just the scale of capital going into AI, but the breadth of the companies raising. The UK is attracting major investment across life sciences, AI infrastructure, financial services, advanced engineering and enterprise software. AI is now a major driver of the UK private-company market,” said Henry Whorwood, Managing Director, Beauhurst Insights.

The research group said the recorded total is unlikely to be final because some equity deals are disclosed only after a delay.

“The headline figure is already a record, but it is unlikely to be the final number. Unannounced fundraising deals often come to light in the weeks and months after a quarter closes, so we expect the Q2 picture to continue developing,” said Whorwood.

Recent quarters have seen a sharp increase in AI investment, although the growth pattern has been uneven.

“There has been a rapid increase in investment into AI, with the last two quarters seeing significantly more investment than ever before. Although investment has almost tripled year on year, growth has not been consistent, so there will be a great deal of interest in what the rest of the year will bring. It is also interesting to note that 80% of the total invested into UK AI was raised by just eight AI equity raises, with life sciences and health attracting the most investment by value,” said Whorwood.



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Smyths closing England stores early for World Cup semi-final

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The retailer said all England branches will shut at 6pm today (July 15) to allow staff to watch the match.

England face Argentina this evening for a place in their first World Cup final since 1966.

The winner of the game will play Spain this weekend, after they beat France 2-0 yesterday (July 14).

Smyths closing England stores early for World Cup semi-final

A statement shared by Smyths said: “All Smyths Toys stores in England will close at 6pm on Wednesday, 15th July, giving everyone plenty of time to get home for the England World Cup game.

“Enjoy The Game!”

Shoppers were full of praise for the retailer, with one commenting: “Now this what a business should be all be about, being considerate for there [sic] employees.”

Another said: “And this is why I applied to work here.

“They care for their workers.”

A third added: “Amazing way to treat your employees!”

Smyths has more than 100 locations across the country that will shut.

It is not the only retailer that will see its opening hours change due to the World Cup.

SCS Sofas said that all of its poltronesofà stores are closing at 7pm today for the semi-final.

Meanwhile, if England reaches the World Cup final, Tesco will close its Express stores across England at 7.30pm, instead of the usual 10pm or 11pm.

This is to allow colleagues to watch the match, which kicks off at 8pm.

Express stores will still be open as normal during the daytime, so fans can stock up on pre-match supplies.

Customers needing last-minute essentials will also still be able to place orders with Whoosh until 11pm.

All online Grocery Home Shopping orders already placed for Sunday evening will be honoured and delivered as normal.

If England doesn’t reach the final, stores will open and close at their normal times.

Stores in Scotland, Wales and Northern Ireland will continue to remain open in line with their usual hours.

When is the World Cup final?

The World Cup final is on Sunday (July 19) at 8pm and will air on both BBC One and ITV1.

Spain will play the winner of England vs Argentina.

There will be a third/fourth-place playoff game on Saturday (July 18) at 10pm UK time, with the loser of tonight’s game playing France.

Who do you think will win the World Cup? Let us know in the comments.





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Chiltern Railways renames Moor Street to honour Bellingham

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Chiltern Railways has renamed Birmingham Moor Street as ‘Bellingham Moor Street’ to celebrate Jude Bellingham ahead of England’s World Cup semi-final clash with Argentina on Wednesday, July 15.

The sign, displayed on Platform 3, will remain in place for as long as England remain in the tournament.

Michael Stewart, commercial and customer strategy director at Chiltern Railways, said: “Jude Bellingham is an iconic sporting figure from the West Midlands and we have decided to rename Birmingham Moor Street to support the national team ahead of the huge game against Argentina.

“We wish the national team and Jude Bellingham the best of luck ahead of the World Cup semi-final.”

Bellingham, who was born in Stourbridge, is widely regarded as one of the region’s brightest sporting talents and has played a key role in England’s journey through the tournament.

Birmingham Moor Street is also just a short distance from Birmingham City, the midfielder’s boyhood club.

Chiltern Railways operates commuter and regional passenger services from London Marylebone through Buckinghamshire, Oxfordshire, and Warwickshire, with long-distance routes connecting to the West Midlands.

Its services extend to Birmingham Snow Hill, Stratford-upon-Avon, Oxford, and Stourbridge Junction during peak hours, as well as routes terminating at Aylesbury Vale Parkway.





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