Business & Technology
Mouser warns against viral hacks to cool overheating phones
SOFIAH NICHOLE SALIVIO
News Editor
Mouser has warned smartphone users not to try viral cooling hacks during hot weather as UK searches for ways to cool down phones surge.
Technology specialists at the electronics distributor warned that putting a handset in a fridge or freezer, or using ice cubes, ice packs or wet towels, can cause lasting internal damage. Sudden temperature changes may trigger condensation inside the device, creating moisture problems that can be more serious than the overheating itself.
The warning follows the spread of social media videos showing users trying improvised ways to cool their phones during periods of high temperatures. One TikTok clip drew 5.7 million views after showing a user pressing an ice cube against a phone while joking about saving an iPhone from the heat.
The video prompted a stream of comments, with some viewers criticising the approach and others suggesting similarly extreme measures. Among the responses were recommendations to place phones in a fridge for several minutes, even as other users argued that abrupt cooling could damage internal components.
Search interest suggests the issue has become more common as temperatures rise. Google searches for “how to cool down phone” increased by 1147% over the past three months, according to Mouser, as consumers looked for ways to deal with devices struggling in hotter conditions.
What to avoid
Mark Patrick, Tech Lead at Mouser, said the appeal of social media fixes can be misleading when a phone starts to overheat.
He said: “When your phone overheats, it can be tempting to try dramatic cooling methods you see on social media, but these can often make the problem worse. Never put your phone in a fridge or freezer, and avoid cooling it with ice packs, ice cubes or wet towels. Rapid temperature changes can cause condensation to form inside the device, leading to moisture damage and long-term hardware issues. In many cases, water damage can be far more serious than the overheating itself.”
Many of the hacks circulating online focus on reducing temperature as quickly as possible rather than letting the device cool gradually. Phones generate heat through processor use, screen brightness, wireless connections and battery activity, and hot outdoor conditions can make it harder for that heat to dissipate.
Safer steps
Users should first reduce the strain on a phone if it becomes unusually hot. That includes closing unnecessary apps, switching on Low Power Mode or Battery Saver, lowering screen brightness and turning off services such as Bluetooth, GPS, Wi-Fi and mobile data when they are not needed.
Another recommendation is to move the device out of direct sunlight as soon as it feels hot or shows a temperature alert. Hot surfaces, including car dashboards, patio tables and window ledges, can intensify the problem, while a shaded indoor area or cool, ventilated room gives the handset a better chance of returning to a normal operating temperature.
Users are also advised to remove protective cases while the phone cools down. Thicker rubber or rugged cases can trap warmth around the handset and slow the release of heat.
The guidance highlights how heat has become an everyday consumer technology issue rather than a specialist concern. Smartphones are now relied on for navigation, payments, photography, messaging and entertainment, making overheating more disruptive when users are outdoors, travelling or away from chargers and indoor spaces.
It also underlines the tension between consumer habits shaped by short-form video platforms and the physical limits of electronic devices. Advice shared widely online can travel faster than more cautious guidance, especially when people are looking for an immediate fix.
Business & Technology
Seeking employment in Oxford? You might be searching the wrong places
There’s a very popular belief that Oxford is a place for academics and scientists and that without a very specialist profile you have limited possibilities. But that’s not the full story. Hospitality, retail, care and logistics are huge areas of local employment, and these sectors actively seek people who are reliable and willing, not necessarily those with long CVs.
So where are these roles? Many never make it onto the big job boards. Local classified platforms with jobs Oxford brings together vacancies posted directly by businesses and individuals in the area, the kind of opportunities a family-run shop or small local organisation puts up on a Tuesday morning hoping to fill before the weekend. The process is quick, straightforward, and lacks the complexities of a formal recruitment system.
The care sector is worth singling out. Residential homes, community services and healthcare settings across Oxford and Oxfordshire hire consistently, with adaptable hours and full training provided. For anyone juggling studies, family or other commitments, it can be a very realistic entry point into the local job market.
Why national job boards don’t always tell the full story
That said, it helps to understand what the big platforms are actually good for. They work well for roles at large companies with dedicated HR teams, but they omit a significant part of Oxford’s working landscape: the independent shop in Cowley, the café in Jericho, the Headington startup that’s just secured funding and needs someone to start as soon as possible.
Those employers post, they hear back, and they make decisions within days, sometimes hours. They do it through direct channels, where the reader is often your future boss. That makes for a rather different job-hunting experience.
Another advantage is that in those settings, there’s usually more room to talk about the details. If you can only work mornings, or need Mondays off, or aren’t available for another few weeks, owner-managed businesses tend to be far more open to working something out. Flexible work in Oxford is very much there; it’s just a matter of knowing where to look for it.
Job hunting always involves a bit of trial and error, but in Oxford the range of opportunity is genuinely broad if you widen your search. While the major platforms are useful, they do not provide a complete view of the job market. By exploring local classified sites, monitoring community boards, and remaining open to sectors such as care or hospitality, you can discover opportunities that may otherwise go unnoticed, and these can often be the most rewarding.
Business & Technology
KPMG sees AI surge as firms struggle to prove value
KPMG has reported a sharp rise in organisations embedding artificial intelligence into everyday work, while industry figures warn that adoption without measurement leaves serious gaps in value, cost control and security.
The consultancy’s latest Global AI Pulse Q2 2026 report found that 22% of organisations are now at the “driving adoption” stage, embedding AI into daily workflows. That is up nine percentage points from the previous quarter. The report also found many projects are under cost pressure, with almost half of businesses scaling back or pausing AI initiatives after concluding the cost outweighed the value. Organisations with full visibility of AI operating costs reported established returns on investment at five times the rate of those without that insight.
Specialists across finance, payments and cyber security drew a common link between rapid deployment and relatively weak discipline around proving value. They identified cost tracking, auditability and sovereignty as emerging fault lines as AI moves deeper into critical systems.
At payments technology firm RedCompass Labs, the focus is on whether banks and other regulated entities can show that AI delivers measurable benefits while remaining controllable. The firm works with financial institutions on payments modernisation and AI adoption in areas subject to strict regulatory and audit oversight.
“More firms are implementing AI into everyday workflows, but that does not mean they are creating value. Proving its worth is difficult without a clear way to measure it. Organisations need to know what AI costs to run, what it is actually producing, and who checked the output before it is used in a decision.
“This is particularly important in banking and payments, where speed with AI is of little value if you cannot clearly articulate what it generated, who signed off on it, and whether it would withstand an audit. AI maturity will depend on having that measurement ability, so firms can prove it is safe, accountable and worth the money,” said Oliver St Clair-Stannard, VP, Payments AI Strategy and Go-To-Market, RedCompass Labs.
His comments reflect a wider concern that AI is outpacing governance in highly regulated sectors. Banks must be able to show how AI models behave, what they cost and how humans oversee their output, especially in payments flows that affect financial stability and compliance.
Finance leaders see a related problem in how companies account for AI costs. KPMG’s findings on stalled or scaled-back projects underline how weak financial controls can undermine enthusiastic deployment.
Expense management platform Rydoo argues that AI investment belongs as much to the finance function as to technology teams. Its leadership has urged boards to treat AI spending with the same rigour as any other strategic project, not as an experimental budget line.
“Cost visibility is what separates businesses getting real ROI from AI and those still waiting for it. Confidence in AI is high across the board, but confidence doesn’t equal proof, and most businesses still can’t say with any precision what their AI is actually costing them to run. Without that visibility, AI stops being an investment and simply becomes another operational expense.
“The fact that nearly half of businesses have scaled back or paused AI projects after realising the costs outweighed the value shows that AI can’t be treated as a purely technological decision. Finance leaders need to be involved from the outset, with clear oversight of how AI spend is tracked, measured and linked to overarching business outcomes. AI should be held to the same financial discipline as any other strategic investment if companies actually want to achieve sustainable returns,” said Aidana Zhakupbekova, COFO, Rydoo.
AI’s growing role in national security planning adds another layer of complexity around control and dependency. The UK government recently outlined plans for a national “Cyber Shield” using frontier AI systems in cyber defence.
Cyber security consultancy NCC Group has examined national approaches to AI-enabled defence in its Global Cyber Policy Radar research. Its UK government affairs team has mapped how states approach AI in critical infrastructure protection, incident response and digital sovereignty.
“Frontier AI models are demonstrating the ability to identify software vulnerabilities and security weaknesses at unprecedented speed, creating the prospect of both AI-enabled attackers and AI-enabled defenders operating at machine scale. If offensive capability is accelerating, defensive capability must accelerate too. Governments therefore have a legitimate interest in exploring national-scale cyber defence capabilities for the most critical systems and infrastructure.
“Cyber Shield reflects a wider global trend identified in NCC Group’s Global Cyber Policy Radar: Cyber security is no longer viewed solely as an operational issue but increasingly as an instrument of national security, economic security and geopolitical resilience. States are investing more heavily in capabilities that allow them to protect critical infrastructure, reduce strategic vulnerabilities and respond at national scale.
“The strongest case exists for protecting nationally significant systems. The potential value of AI-driven defence is greatest where scale, complexity and consequence intersect: government networks, critical national infrastructure, essential public services and major digital supply chains. These environments generate more telemetry and vulnerabilities than humans alone can realistically process. AI-enabled detection, prioritisation and remediation could therefore become an important force multiplier.
“Success will ultimately depend on partnership rather than government acting alone. The UK’s cyber capabilities, expertise and innovation are distributed across industry, academia and government. A sovereign cyber defence capability is likely to be most effective if it leverages this wider ecosystem through trusted public-private collaboration rather than attempting to centralise capability entirely within the state.
“Moreover, no country is an island in the digital sphere. While sovereign assets are critical for resilience, interoperability and shared assurance with trusted partners will determine effectiveness.
“The growing debate around frontier AI access has highlighted a genuine strategic risk: dependence on a small number of foreign-controlled providers for technologies that may become critical to national security and cyber resilience. Recent discussions around restricted access to advanced AI capabilities illustrate why governments are increasingly considering sovereign options.
“Sovereignty is fundamentally about control, resilience and assurance rather than nationality alone. NCC Group’s work on digital sovereignty argues that organisations should focus on who controls the technology, data, infrastructure and decision-making processes, rather than reducing complex security questions to simple geographic ownership tests.
“A narrow interpretation of sovereignty could create unintended consequences. Across Europe, NCC Group has observed growing efforts to restrict market access through sovereignty requirements. While these measures are often motivated by legitimate security concerns, overly protectionist approaches can reduce access to expertise, innovation and trusted partners, potentially weakening resilience rather than strengthening it.
“The challenge for Cyber Shield will be balancing sovereign control with access to the best available capabilities. A successful model is likely to require sovereign governance, sovereign operational decision-making and strong assurance over data and infrastructure, while remaining open to collaboration with trusted technology partners and suppliers. Resilience comes from assurance and diversity, not isolation.
“The bigger policy question is not whether Cyber Shield is sovereign, but whether it avoids creating new strategic dependencies. This mirrors concerns emerging in both UK and European policy debates: as governments adopt advanced AI-enabled cyber defence tools, they must ensure those capabilities don’t simply replace one dependency with another. Sovereignty must therefore be viewed as an outcome of resilience, assurance and control, rather than an end in itself,” said Louise Horton, Head of UK Government Affairs, NCC Group.
Business & Technology
CMap launches Chat AI tool for professional services
CMap has launched CMap Chat, an artificial intelligence agent for its professional services automation platform. The tool adds a conversational interface to the company’s existing AI features.
The product is aimed at consulting and architecture, engineering and construction firms that use CMap’s software to manage sales, operations, project delivery, finance, reporting and administration. Users can ask questions in plain language and receive answers drawn from their own operational data, rather than building reports or navigating dashboards.
The launch expands CMap Intelligence, the company’s earlier AI offering, which is built around six specialist agents covering sales, operations, delivery, finance, reporting and admin. CMap Chat sits above those functions, giving staff access to insights through a single conversational prompt.
Early users are applying the tool to routine commercial and operational queries, including checking which invoices are overdue, forecasting quarterly revenue, identifying sales opportunities most likely to close, finding outstanding timesheets and seeing which consultants are available to start new projects.
The system can also generate reports from natural language requests, reducing the time spent searching across multiple systems for information. That puts the new product in a growing market for AI assistants designed to sit inside business software and answer questions using company data rather than general web results.
Operational focus
CMap argues that generic AI models can produce plausible answers but often lack the business context needed for operational decisions. Its pitch is that a system trained on a firm’s own quotes, margins, resourcing choices, wins and write-offs can provide advice that is more relevant to day-to-day management.
CMap’s customer base spans consulting and AEC businesses in the UK and US, with more than 45,000 users on its platform. By placing a chat interface over those records, the company aims to make operational data easier to access for managers and project teams that may not regularly use reporting tools.
Jon Stead, Chief Executive Officer at CMap, outlined the company’s view of the problem facing professional services firms.
“The firms that are pulling ahead now aren’t working harder, they’re working with better data. Too many businesses which have been built on expertise are now being run on guesswork. Accessing the data and insights that could power your growth is being held back by information being stored in spreadsheets, emails and locked in the heads of a few senior people.
CMap Chat is the elite advisor every firm needs, but few can afford. It’s always on, knows your entire operational history and gets smarter with every project you deliver. Natural language insights means it is the front door to all of your internal data. It is how your MD checks margins across the firm, how your PM spots a project going over budget before it’s too late and how your ops lead checks utilisation rates across different offices,” said Stead.
Broader trend
The introduction of chat-based tools inside sector-specific software reflects a wider shift in enterprise technology. Software providers are trying to make analytics and workflow systems easier to use by replacing fixed menus and report builders with natural language queries, while keeping access tied to internal permissions and business records.
For professional services firms, that matters because financial and delivery performance often depends on a mix of utilisation, pricing, scope control, billing discipline and project staffing. Information on those areas is often spread across separate systems or held by a small number of senior employees, which can slow decision-making.
CMap designed CMap Intelligence around simplicity, use within existing workflows and a focus on specific tasks rather than broad experimentation. In practice, that means helping teams move from asking a question to analysing performance and acting on the answer within the same environment.
The chat interface is intended as a single route into intelligence already embedded in the platform, rather than a separate application to manage. That approach may appeal to firms that want AI tools without adding another standalone product to an already crowded software stack.
Next steps
Later product updates will add deeper sector expertise, more pre-built reporting options, enhanced permissions and more actions that can be completed directly in the chat interface, including time-off and expenses processes, while retaining final user control. CMap also plans to add Model Context Protocol support so users can connect CMap data to large language models such as Claude, Gemini, ChatGPT and Perplexity.
For now, CMap is positioning CMap Chat as a practical layer over operational data for firms that want faster answers to everyday questions without relying on manual reporting. More than 45,000 users in consulting and AEC businesses already use the wider CMap platform across the UK and US.
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