HTEC has entered a strategic partnership with Xsolis to add agentic AI to the Dragonfly platform. The agreement focuses on healthcare decision-making workflows used by providers and payers.
The work will centre on utilisation management, which determines whether treatment is medically necessary, what level of care a patient requires, and whether that care will be approved. The companies described the process as slow, manual, and often inconsistent across healthcare systems.
Xsolis sells software designed to reduce administrative waste by helping healthcare providers and insurers work from the same information. Its Dragonfly platform uses real-time patient data, machine learning, and predictive analytics to support decisions on patient care and medical necessity.
Under the partnership, HTEC will help further develop the platform’s predictive tools across several workflows, including utilisation management, discharge readiness prediction, appeals and denials management, and operational analytics for provider and payer organisations.
The collaboration also extends beyond customer-facing software. HTEC will work on the engineering environment behind Dragonfly, using AI tools across the software development lifecycle, from requirements and specifications to development, quality assurance, code review, and delivery tracking.
The aim is to automate more workflow steps, speed data-led decisions, and improve operational visibility while meeting healthcare compliance requirements. The work is also intended to reduce friction between providers and payers, which often disagree over approval decisions and levels of care.
Operational focus
Utilisation management has become a flashpoint in healthcare because it sits between clinical judgment, insurer review, and cost control. Delays or disputed assessments can slow patient discharge, prolong hospital stays, and increase administrative work for both sides.
Xsolis has built its business around making that process more objective. According to the company, Dragonfly continuously assesses patient condition and care requirements so hospitals and insurers can align more quickly on decisions.
The addition of agentic AI suggests a shift from software that flags issues for review to software that can carry out defined tasks within a workflow. In practice, that can mean handling routine steps, surfacing the next action, or supporting staff with structured recommendations based on available data.
For HTEC, the agreement adds to its work in healthcare engineering and AI-related software development. The company operates across sectors including MedTech, financial services, automotive, telecoms, and software platforms, and said its role in the partnership will be central to the next stage of Dragonfly’s development.
Both companies framed the deal as a response to mounting pressure on healthcare organisations to cut waste while making faster decisions. Providers and payers have been looking for software that can reduce manual review and improve consistency without creating new compliance risks.
Executive comments
Lawrence Whittle, chief strategy officer at HTEC, outlined the company’s view of the project.
“Xsolis is addressing some of healthcare’s most operationally complex challenges through AI-driven clinical and operational decision support. We’re excited to bring our healthcare engineering expertise and AI-first delivery approach to support the continued evolution of the Dragonfly platform. Together, we aim to help healthcare organisations operate more efficiently while enabling better experiences for providers, payers, and patients,” said Lawrence Whittle, chief strategy officer at HTEC.
Zach Evans, chief technology officer at Xsolis, said the company chose HTEC for both technical and sector reasons.
“HTEC stood out because of its strong engineering culture, healthcare domain expertise, and practical approach to applying AI across both product innovation and software delivery. As we continue to expand the Dragonfly platform, we see HTEC as a strategic partner that can help accelerate innovation while maintaining the reliability, compliance, and operational excellence our customers expect,” said Zach Evans, chief technology officer at Xsolis.
Xsolis is based in Franklin, Tennessee, and focuses on software for collaboration between healthcare providers and payers. HTEC describes itself as a global engineering and digital product development company with more than 20 centres focused on software and embedded systems work.
The partnership links two strands of the current healthcare technology market: operational software aimed at reducing administrative waste and the use of AI tools to reshape how that software is built and maintained.
