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UK advisers see surge in younger clients, survey finds

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SOFIAH NICHOLE SALIVIO

News Editor

FE fundinfo has published research showing that 96% of UK financial advisers have seen an increase in clients under 50, pointing to a broad shift in the age profile of adviser firms’ client bases.

Among the 100 UK financial advisers surveyed in the first quarter of 2026, clients under 40 accounted for 32% of the average client base. The findings suggest adviser firms are serving a younger cohort while trying to update the systems and workflows that support client service.

The research also found that 95% of advisers have adopted AI tools. More than half, 51%, said those tools were delivering significant time savings of more than five hours a week per user, with meeting note-taking among the uses cited.

Those gains, however, were often offset by operational complexity. Half of advisers said they spend between four and six hours each week reconciling data across different software systems, while 95% said they use too many software tools.

Platform sprawl also featured heavily in the findings. Some 91% of respondents said the number of investment platforms they rely on has increased over the past two years, adding to the administrative workload within adviser firms.

The survey also pointed to changing client preferences. Some 86% of advisers said interest in environmental, social and governance issues among their clients had grown over the past three years, adding another area where firms may need to respond to younger investors’ expectations.

Digital pressure

The findings highlight a tension in the advice market. Advisers are introducing AI tools and other digital processes, but many still work across disconnected systems that require manual reconciliation and repeated data entry.

This creates a practical challenge for firms trying to improve service levels without adding administrative work. Fragmented systems and manual rekeying can increase the risk of errors that are not always detected by standard data quality checks.

For firms, the issue is not simply whether AI is available, but whether the underlying data and software stack allow those tools to reduce workloads consistently. If staff still need to move information between systems by hand, any time saved elsewhere can quickly be eroded.

FE fundinfo said the change in client demographics is adding urgency to those operational questions. A younger client base is often associated with higher expectations for speed, accessibility and a smoother digital experience, putting more pressure on firms whose systems have grown in a piecemeal way.

Jodie Gallagher, Head of UK IFA Products at FE fundinfo, commented on the shift in adviser workloads and client expectations.

“Intergenerational wealth transfer is well underway, bringing with it a younger client base that, like most consumers today, expects services to be faster and seamless. Meeting that expectation is increasingly difficult for advisers who are dealing with fragmented systems and manual, outdated processes. Advancements in AI can meaningfully reduce this operational burden, but only when the technology operates within a unified framework. At FE fundinfo, we see that advisers who consolidate their data and workflows onto a single, connected platform move faster and serve clients more effectively. The firms best positioned for the next generation of clients will be those that treat integration as a strategic priority, not just an IT project,” Gallagher said.

Market backdrop

The survey links the demographic trend to the wider intergenerational transfer of wealth, which is expected to reshape the customer base for many advice firms in the coming years. As assets move to younger investors, advisers may face stronger demand for digital communication, faster service and more transparent access to information.

That shift comes as many firms continue to layer new tools on top of older systems. The result is a market where technology adoption is widespread but not always integrated, leaving firms with a growing number of systems to manage.

For adviser businesses, the operational burden appears measurable. With half of respondents spending up to six hours a week reconciling data and almost all saying they use too many tools, the research suggests administrative friction remains a core problem despite rising AI use.

The data was collected from 100 UK financial advisers in the first quarter of 2026.



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Business & Technology

Staff at two major UK banks brace for further redundancies

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Staff at Santander and TSB are facing the job cuts are TSB was taken over by the Spanish-owned bank earlier this year.

A source from Santander told The Times that “there is going to be an impact on jobs” due to the £2.65 billion takeover deal.

There are currently around 23,000 people employed by Santander and TSB, however it’s not known how many of these jobs will be affected.

A spokeswoman for Santander told The Times they have not yet “made operational decisions on jobs”.

“However, we will ensure that our colleagues are informed of any changes at the appropriate time.”

READ MORE: Mel C ‘had a little chat’ with Geri Haliwell after she wore white at her wedding

TSB was taken over by Santander at the end of April in a deal worth nearly £3 billionTSB (Image: Getty Images)

TSB has already announced it will make 130 people redundant following the acquisition.

A spokesperson for TSB said: “Whenever we make any changes to our business, the priority is to consult first with impacted colleagues to ensure they’re fully supported.”

The banks have also drawn attention for telling staff they need into the office three days a week from April 2027.

TSB did not previously require staff to work from the office for a set number of days.

There are Santander stores in Abingdon, Bicester, and Witney.

Meanwhile there are TSB branches in Witney and Wantage, the bank also operates a pop-up location in Chipping Norton.

Santander UK has pledged not to shut any more branches across its network and those of the recently-acquired rival TSB before 2028, despite the plans to cut costs further over the rest of the year.





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AVK secures Partners Group backing for data centres

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AVK has secured a majority investment from Partners Group, including an initial commitment of more than $1 billion.

The deal is the first time AVK has taken external funding in its 36-year history. Chief Executive Officer Ben Pritchard will retain a significant shareholding alongside the existing management team.

Investing on behalf of its clients, Partners Group will become the majority shareholder in the UK and European supplier of power systems for data centres and AI infrastructure. It will also provide capital to support the buildout of on-site infrastructure under an energy-as-a-service model for data centre operators.

The funding will support AVK’s strategy to fund, develop, own, and operate on-site power systems, including microgrids. The company already has a pipeline of more than 2GW tied to that plan.

The investment comes as data centre operators across Europe face growing pressure to secure electricity more quickly, with grid connection delays and constrained power availability becoming bigger obstacles to expansion. AVK says on-site generation can help reduce delays by bringing supply closer to the facilities that need it.

AVK has built its business around prime, standby, modular, and dispatchable power systems, with a focus on mission-critical installations. Its operations are supported by a manufacturing facility in Haydock, north-west England, and a workforce of nearly 400 across ten hubs in the UK and Europe.

New funding

Under AVK’s energy-as-a-service model, customers would buy electricity through power purchase agreements rather than take on the upfront cost and development risk of large on-site energy projects. That shifts financing and ownership of the assets to AVK and its backers.

For private equity and infrastructure investors, the appeal lies in rapidly rising demand from AI and data centre projects, which are putting greater strain on existing power networks. The sector has become a focal point for investors seeking exposure to both digital infrastructure and electricity supply.

“Speed-to-power is now a defining opportunity for European data centre operators. Our new partnership with Partners Group will allow us to meet our customers exactly where the market demands. From the moment we launched our first microgrid, we recognized the challenge and the opportunity facing developers and operators globally. By adding capital to our power solutions portfolio, we can turn speed-to-power from an ambition into action. I am excited to lead AVK into this new chapter alongside Partners Group, leveraging the firm’s deep operational expertise in the data centre sector and power markets,” Pritchard said.

Partners Group has previously invested in decentralised energy assets in Europe and in data centres, including the pan-Nordic platform atNorth. It has also invested in behind-the-meter data centre energy providers in the US, giving it experience in a market where operators increasingly seek localised sources of supply.

Market pressure

Demand for data centre capacity has risen sharply as cloud computing and AI workloads expand, but the pace of new construction has run into power shortages in several European markets. That has made access to electricity, and the speed at which it can be delivered, a more prominent factor in site selection and project design.

AVK recently energised what it described as Europe’s first large-scale data centre microgrid at a PureDC site in Dublin, where power constraints have become a major issue for new digital infrastructure. The company is using that track record to position itself as a provider of on-site alternatives for operators that cannot wait for conventional grid upgrades.

Nicholas Pepper, Managing Director, Infrastructure, Partners Group, said: “AI is driving one of the largest infrastructure buildouts in decades, and access to power is becoming a defining constraint. This constraint and lengthening connection queues are critical bottlenecks to growth in the European data centre market, which onsite generation can alleviate by accelerating speed-to-power. AVK, with its deep expertise, track record, and pan-European footprint, is well-positioned to address this issue as a one-stop shop for data centre power solutions. We see an exciting growth opportunity for AVK and we look forward to supporting the management team in its next chapter.”

The deal gives AVK fresh capital at a time when investors are looking for businesses positioned between electricity infrastructure and digital growth. For AVK, it also opens a new phase in which the company will move beyond supplying equipment and services to owning and operating assets tied directly to customer demand.

Pritchard and the leadership team will remain in place.



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Oxford cocktail bar ‘will return’ after company liquidation

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Julian Rosser has assured the public that the Duke of Cambridge will reopen again soon with its current closure coming after a reported burglary in June this year.

His statement comes after Duke Property Ltd, which is based at the Duke of Cambridge, entered Creditors Voluntary Liquidation on July 28.

This is a a liquidation procedure that enables a company to be wound up by resolution of the members of the company instead of by a court order.

READ MORE: Statement as historic UK jewellers in administration amid £189K debts

However, Mr Rosser – who has run the cocktail bar since 1998 – has said that Duke Property Ltd is to do with the lease of the site and not involved in the day-to-day operation of the bar.

He said: “The Duke will continue. It hasn’t gone into liquidation; Duke Property Limited has.”

Duke of Cambridge in Little Clarendon Street (Image: NQ)

The liquidators appointed are from Fortis Insolvency, with Daniel Taylor of the firm stating that the economic climate over the last few years has provided “major challenges”.

He added: “We know that this business is not alone in what it has faced over recent trading periods, and suspect that there are more economic consequences yet to be felt.”

Mr Rosser agreed the the economic climate isn’t good citing the Botley Road closure – which has lasted several years and is set to end in September – as a difficulty.

“Trading in Oxford is very difficult right now,” the 62-year-old said, who also said students from the university weren’t visiting as much as they used to.

Julian Rosser

Following the burglary in June, he said that The Duke of Cambridge will remain closed until students – including from Somerville College which is a neighbour to the bar – return in the Autumn.

In part, this is because he wants to brainstorm how to improve business.

He said: “It always used to be very very busy but turnover has taken a hit. We need to think about how we are going to reinvent the Duke.

READ MORE: UK singer behind legendary 80s Christmas tune leaves £12m to wife

“We stopped doing food in 2002 but it might be time to bring food back.”

Mr Rosser added that he was also considering changes to their opening schedule.

On its website, the Duke of Cambridge describes itself as “Oxford’s leading cocktail bar” and says its has been open since 1981.

It adds: “Located in the bohemian district of Jericho, the bar is always bursting with atmosphere at the weekends with a more chilled vibe during the week.

“Fresh ingredients, cool interiors and friendly staff give The Duke genuine character and style.”





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